Grotta Hotel reviews
99/100
Based on 1301 reviews
Guest reviews are written by our customers after their stay at Grotta Hotel.
- Staff
- 99%
- Service
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- Clean
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- Comfort
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- Location
- 98%
- Value for money
- 99%
- Recommend to a friend
- 100%
TE - BROOKLYN - United States of America, 15-11-2024
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My husband and I loved our stay at Grotta! The hospitality was excellent. The reservation includes an amazing breakfast with a lot of tasty variety. It was wonderful to begin our day having a leisurely meal looking out at the village and sea. The bed was very comfortable and the shower was great! We also enjoyed making use of the steam room and jacuzzi at the end of the day. We loved the location which was quiet and only a short walk from the village center.
No complaints!
Anonymous, 14-11-2024
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SAS - Westford - United States of America, 10-11-2024
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We loved everything about the Grotta Hotel! The staff were all so friendly, welcoming, and accommodating. They were cheerful and eager to help in any way they could. The hotel was not just clean it was immaculate! The location with a view of Apollo's Gate and the ocean along with its proximity to the Chora was perfect. The value was beyond belief with the clean, updated rooms and the DELICIOUS breakfast.
We prefer a softer mattress so for us the bed was hard.
KC - Canada, 09-11-2024
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I liked everything about the Grotta Hotel- the location, the design of the hotel, the amazing helpful staff, the delicious breakfasts. A wonderful place to stay on Naxos. thank you.
Anonymous, 05-11-2024
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Everything was amazing! The staff were so personable and friendly, it was spotlessly clean, the views were fantastic, and we enjoyed the amazing perks, like the fantastic breakfast, cake delivered to the room everyday, and daily free, private use of the spa.
Nothing, it was probably the best place we have ever stayed!
RW - Salmon Arm BC. V1E 2G6 - Canada, 05-11-2024
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friendly helpful service, great location, exceptional value, fantastic breakfast. We also liked being able to reserve the steam/sauna/pool complex
Neil Offen - Chapel HIll - United States of America, 05-11-2024
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This is our fourth time at the Grotta, and as always, we are made to feel like family. The warmth of the welcome is unsurpassed.as is the breakfast.
There was nothing we didn’t like.
Gruene-Rosenbohm Rainer - 44894 - Germany, 05-11-2024
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Perfect stay. Wonderful breakfast. Friendly staff. Nice room.
Nothing
GK - Raleigh - United States of America, 04-11-2024
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Great hotel, location, staff and food, we would definitely stay there again
Anonymous, 04-11-2024
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Besides the aesthetics of the hotel, the staff and breakfasts were AMAZING!!!
The hot tub did not get hot enough.
bEh - Cornelius - United States of America, 04-11-2024
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Everything! We travel extensively and this is by far the best hotel we have stayed at. The location is perfect, the breakfasts and restaurant were outstanding, but it's the staff that made our stay the best ever. Sophia, Marina, Connie and Dimitri became like our family. It was really hard to leave.
Absolutely nothing.
jj - United States of America, 01-11-2024
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this hotel was the best all around hotel we ever stayed at during our extensive european trips. it checked off all the boxes. i can't say enough about the entire staff. they all love working at the grotta hotel and it shows. they were all very friendly, genuinely cared about every guest, and very accommodating. the enormous buffet breakfast was to die for. it varied every day and the food was mostly homemade. the hotel was spotless. the rooms were spacious. the spa area was beautiful and very relaxing. they supplied towels and umbrellas for the pool and beach. you can't beat the view from the rooftop lounge. we used the laundry service for the first time ever at a hotel. it was great. the clothes came back clean, folded nicely, and very timely. it's a short walk to town. i'm so glad that a person i met on zoom recommended this hotel. it's the best.
nothing. it was perfect in every way possible. 10+!!!
BR - United States of America, 01-11-2024
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We LOVED everything about our stay at the Grotta Hotel! The location was perfect, the staff were AMAZING, and the food was superb! Will definitely be staying here again!
Anonymous, 31-10-2024
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Friendly Staff who go the extra mile for you.
Easy check in and check out.
Car service from ferry to hotel and from hotel to airport.
Loved the breakfast as well.
Not one thing.
Anonymous, 31-10-2024
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Friendly staff, lovely, clean hotel with a wonderful view of the ocean.Wonderful buffet breakfast!
ASC - Harpenden - United Kingdom (Great Britain), 31-10-2024
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Everything. Great location, quiet, clean, super friendly and helpful staff, delicious breakfast, nice spa.
Nothing
LH - United States of America, 31-10-2024
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Everyone was so kind and helpful. The breakfast was amazing! Housekeeping was fabulous and we loved the beach gear and books for borrow. 10/10 would stay here again in a heartbeat!
TW - Australia, 30-10-2024
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Great hotel with wonderful staff and an amazing breakfast every day. The rooms were modern and clean and the seaside views of the sunset over the Temple of Apollo, unforgettable. Naxos is a beautiful island, and our stay at Grotta Hotel made the experience perfect. Thank you to all the staff!
Could not fault anything.
LA - United States of America, 30-10-2024
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Enjoyed the view, food, spa facility area and friendly staff. Close walk to town. I also rented a car for part of my stay, through the front desk.
Anonymous, 30-10-2024
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Melissa Rocheleau - Mont-Saint-Hilaire - Canada, 30-10-2024
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Nous avons adoré notre séjour à l’hôtel. Les personnes qui nous ont accueillies ont été extraordinaires. Les déjeuners sont si succulents. Un hôtel où on se sent à la maison! Je recommande vivement.
Anonymous, 30-10-2024
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All Is perfect ...
Nothing !
Anonymous, 30-10-2024
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Everything but especially the personal service.
RW - Canada, 20-10-2024
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Grotta Hotel lived up to its high ratings. Rooms were comfy and clean. Oh, just so you know, the key needs to be inserted and deck doors closed for the AC to work. We learned that’s how hotels work in Greece but it was all new to us. While the comments about Mamas breakfast are all true and valid, I would like to give a shout out to Graciella and the dinner menu. My husband has high standards for food and he’s still talking about the amazing dinners at the hotel. All in all, it was an amazing stay and staff went above and beyond. You won’t be disappointed. And we LOVED the cats! Thank you for making our Anniversary celebration even more special.
TK - Australia, 19-10-2024
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Everything! the staff are brilliant, the breakfasts are the best I've ever eaten at a hotel. The room was great with a fab shower. The view is simply stunning. They offer free pickup from/to the ferry port. exceptional service...You will not regret staying in the hotel.
That I had to leave!
SW - BETTENDORF - United States of America, 17-10-2024
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The staff at Hotel Grotta made our stay extra special. Thank you to Dimitris, Connie, Marina, Sophia, Graciella, Kostas - they go out of their way to make sure we had a great time! Location is just blocks from the town port with loads of shopping, restaurants and entertainment. Highly recommend!!
Anonymous, 17-10-2024
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Scenery, nice people, delicious.breakfast
The short cut hill to hotel
TG - Jacksonville - United States of America, 17-10-2024
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The breakfast was the best!!!
The path that goes to town needs some up grading and make path lights
BA - United States of America, 17-10-2024
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Very hospitable; great location.
n/a
Anonymous, 17-10-2024
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We loved everything about Hotel Grotta! The food was wonderful, we loved our room, and everyone was genuinely so nice. And of course, we loved the house wine.
Martin Ericson - - Sweden, 17-10-2024
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Anonymous, 17-10-2024
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Amazing breakfast, personable hosts with attention to detail. Great location just outside of town. Loved the private spa! Thank you for an amazing visit, we are already dreaming of when we can return
EP - CHOCOWINITY - United States of America, 17-10-2024
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Everything about the Grotta Hotel was perfection. The staff is wonderful, the room was spotless and the views amazing. The location was perfect. The staff was able to recommend fun excursions, transportation and places to eat. I cant wait to go back.
MPJ - United States of America, 17-10-2024
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Super friendly staff, amazing breakfast, and very clean rooms and public areas.
Anonymous, 17-10-2024
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Anonymous, 17-10-2024
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The staff was wonderful and very welcoming. The location has a beautiful view of the water and the Temple of Apollo and easy walk to restaurants and shops. The breakfast was yummy with a great selection.
RW - Manhattan Beach 90266 - United States of America, 17-10-2024
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Large room and great location just a short walk into town. Street parking was easy to find.
JG - United Kingdom (Great Britain), 05-10-2024
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Fabulous location and views are stunning from rooftop and breakfast room. Breakfast was amazing with all the homemade pies and cakes!
Staff really friendly and helpful. Room was modern and clean very comfortable.
Nothing!
DM - United States of America, 04-10-2024
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The friendly staff who were so accommodating to our needs. How clean everything was is another factor
Liked everything
GT - Kingston Upon Thames - United Kingdom (Great Britain), 04-10-2024
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Loved the welcome drink, taxi from airport and down to port. Room was quiet. Staff were lovely
Nothing
eb - United States of America, 02-10-2024
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The service the staff the location was above and beyond amazing!
AT - United States of America, 02-10-2024
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The staff, the service, and the breakfast menu - we absolutely loved it!
Can't think of anything - they are wonderful
MW - United States of America, 01-10-2024
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Service, rooftop, food, location
No concerne
KG - Austria, 27-09-2024
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AO - Canada, 25-09-2024
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Great location, rooms with a view on the sea, excellent service with transfers to/from the port and airport, fantastic breakfast, nice inside pool and spa. Highly recommend!
JD - Canada, 22-09-2024
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The friendly and helpful staff, amazing breakfast, beautiful view and location. All were part of a wonderful stay on Naxos. Can't be beat.
Very convenient spot to get to the old town while still having some space and comfort, and quiet.
DA - United States of America, 21-09-2024
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Staff, service, breakfast
Anonymous, 20-09-2024
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Nikolina Toncheva - - Bulgaria, 19-09-2024
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All was perfect. The stuff was very kind,the room was clean and very comfortable, the view and the breakfast was amazing. Thank you very much
CL - Fairport - United States of America, 19-09-2024
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What a great hotel ! The staff was amazing and so friendly. Breakfast was excellent! Room 49 was large and great terrace with view ! Short walk down the path to Charos.
AU - Italy, 19-09-2024
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Ever
Nothing
Dcs - France, 18-09-2024
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warmfull staff
new spa
clean and confortable room
delicious breakfast
view on Chora
Anonymous, 17-09-2024
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The service was so kind, helpful and friendly. Rooms were beautiful and comfortable. I've never had a hotel breakfast as good as the one at Grotta Hotel.
Nothing
Phil McGrane - Rio de Janeiro - Brazil, 17-09-2024
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Incredible team and amazing welcome as always. Perfect location and rooms and a sunset to die for!
Nothing!
MRRR - Spain, 30-08-2024
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Ubicación del hotel, estado de las instalaciones, limpieza, trato amabilísimo por parte de todo el personal, traslados al puerto, recibimiento e informaciones requeridos, magníficos desayunos, carta de cenas, detalles continuos con nosotros.
Ioanna Demosthenous - NICOSIA - Cyprus, 29-08-2024
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Breakfast was excellent, staff was very kind and helpful, rooms were clean, excellent view from outside sitting area, they even offered umbrellas and towels for the beach. Deviil is in the detail. In general an excellent choice and great value for money.
Lack of parking, although not important if you don't hire a car.
Anonymous, 29-08-2024
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Martina Marchese - San Giovanni La Punta - Italy, 26-08-2024
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Hotel Grotta fornisce ogni sorta di servizio ai suoi clienti. Ombrelloni, tovaglie per il mare, servizi di noleggio scooter e bellissima spa. Tutto lo staff è sempre disponibile e con il sorriso. Ha una posizione ottimale con vista sulla portara. La colazione è assurda. Tutti prodotti tipici molto più buoni di quelli assaggiati in paese. Vasta scelta di pietanze dolci e salate. Stupendo. Consiglio vivamente hotel grotta.
Nulla
JS - United States of America, 25-08-2024
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The Grotta is beautiful! The best experience from the staff, the property, the location by the water, the homemade breakfast buffet was absolutely incredible and delicious, the accommodations were perfect and attention to detail. Just an absolutely amazing stay. We will definitely be back!
Everything was amazing! Would love it if robes were offered in the rooms but not a deal breaker at all. Just a suggestion because the pool and sauna are wonderful. It would be nice to have a robe for that.
Anonymous, 22-08-2024
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AK - Greece, 20-08-2024
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This hotel is highly recommended for everything; the environment, the friendly staff, the cleanliness and the fantastic breakfast ...
Nothing.
Anonymous, 19-08-2024
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Anonymous, 18-08-2024
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Anonymous, 15-08-2024
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The excellent hospitality reputation was why we booked and it absolutely was the best service and hospitality we have had anywhere around the world. The attentiveness and friendliness of the staff was exceptional - from a complimentary drink/snack on arrival to daily sweet treats in our room, Grotta Hotel went above and beyond.
The walls were reasonably thin so you could hear other people in the rooms around you but this was only noticeable on the first night and then we easily got accustomed to it (e.g., wasn't to the point it irritated us ongoing).
KA - Greece, 14-08-2024
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Εξαιρετική τοποθεσία, πολύ κοντά στην χώρα και η θέα μοναδική ιδιαίτερα στο ηλιοβασίλεμα! Χαλαρό και ήσυχο περιβάλλον. Πολύ καθαρό και άνετο δωμάτιο με καθημερινό σέρβις. Το πρωινό μια γευστική εμπειρία από τοπικά εδέσματα και όχι μόνο. Οι άνθρωποι του ξενοδοχείου σωστοί επαγγελματίες που προάγουν την ελληνική φιλοξενία, πάντα με χαμόγελο και πολύ βοηθητικοί σε ότι χρειαστήκαμε. Η διαμονή μας στο Hotel Grotta ξεπέρασε τις προσδοκίες μας! Ευχαριστούμε πολύ!
DA - Italy, 14-08-2024
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Personnel was very friendly, location, view, cleanliness
Breakfast was very good but I would add scrambled eggs and pancakes/crepes. We found the cakes a bit too sweet.
Anonymous, 14-08-2024
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Room was very clean, staff was extremely friendly and welcoming, breakfast was delicious every day!
I wish the hill up to the hotel had some lights for night time!
PETER PANOUTSOS - KEW - Australia, 14-08-2024
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The staff were so friendly and helpful, definitely felt a family vibe, Despina, Connie and Konstandinos went out of their way in all aspects, can certainly recommend and the views and outlook from the room are amazing!!
GM - Canada, 13-08-2024
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Room was large, clean. Beautiful sunsets. Service was beyond excellent. Demetri ( hope I spelled it correctly) was amazing. He made sure we were taken care of. The food was incredible. Freshly made on the spot. I would go back there again in a heartbeat. The ladies that served the breakfast were wonderful and helpful.
Nothing not to like. Amazing place, you will not be disappointed.
Luigi Rustici - perugia - Italy, 12-08-2024
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EE - Atlanta - United States of America, 12-08-2024
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The staff was unbelievably kind, warm and welcoming! The room was perfect and very clean. Breakfast was so plentiful and delicious and the views were out of this world!
Nothing!
JG - Austin, Texas 78724 - United States of America, 08-08-2024
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Absolutely wonderful hotel. Am planning another trip to stay here. Fantastic!
Anonymous, 08-08-2024
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The staff was helpful, polite and very efficient. The breakfast was the best Uber had. I would definitely stay there again
That we had to leave. Wish we could have stayed longer.
BR - PARMA 43124 - Italy, 08-08-2024
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GP - United Kingdom (Great Britain), 01-08-2024
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Fantastic view. Near town/port. Outstanding breakfast. Clean/ comfortable rooms. Lovely roof terrace and spa. Staff couldn’t be more kind and helpful.
Nothing.
Anonymous, 01-08-2024
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I researched accommodations on Naxos Island for a long time and ultimately chose Hotel Grotta. After staying there for two nights, I can confidently say it was the best decision of my trip. Hotel Grotta is as excellent as other guests have reviewed, and I’d say if there were a competition for the world’s best hotels, Hotel Grotta would definitely be on the list. Thank you to all the staff for giving us a wonderful memory of Naxos!
My only suggestion is that the hotel update the photos of the rooms on the website, as the rooms have been renovated and are even more comfortable and elegant than the photos show.
Anonymous, 01-08-2024
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Clean room, amazing breakfast buffet and super nice staff. Great location
Nothing
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DL - Peterborough - Canada, 01-08-2024
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AL - United States of America, 31-07-2024
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The staff was outstanding. The breakfasts were delicious. Rooms and amenities were excellent. The location is great. Sunsets on the roof— fabulous!
Clara Rincon - Madrid - Spain, 31-07-2024
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Everything- I stay here every year because it is my home in Naxos. Nicoletta and the Grotta family are the best of the island!
Absolutely nothing.
GRG - Australia, 31-07-2024
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They look after you really well and we felt ‘at home’ during our 5 nights stay. Staff are wonderful.
Complimentary transfers; wonderful breakfast buffet; loved the view from dining area and rooftop over the sea; clean and well presented room and hotel; quiet location with easy 10 min walk to port/shops/tavernas
Leaving
SN - United States of America, 30-07-2024
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Anonymous, 30-07-2024
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Great Hotel, very friendly staff.
GS - Los Ranchos, New Mexico, 87107 - United States of America, 30-07-2024
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What a wonderful hotel! The staff treat you like family. Any request is greeted with an eagerness to please. The rooms are very comfortable, and the views from the terrace and rooftop are stupendous. The breakfast is by far the very best I have experienced in decades of travel to Greece. Look no further!
Parking nearby can be challenging.
PC - United Kingdom (Great Britain), 30-07-2024
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The hotel felt like one big,happy family
Everyone was so friendly and helpful,especially Connie,who sorted out so many things for us as she was able to speak in the local language
Nothing
Anonymous, 29-07-2024
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CK - United States of America, 27-07-2024
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Everyone was so friendly and helpful; the breakfast was amazing. The location was great; a bit of a short walk into town, but the views made up for it and it felt more private
The spa pool was a great addition
Nothing
Anonymous, 27-07-2024
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Ήταν όλα υπέροχα , ο κόσμος , το φαγητό , η θεα , τα δωμάτια , η καθαριότητα . Ήταν ένα από τα καλύτερα ξενοδοχεία που έχω μείνει ποτέ και για τις παροχές του τα λεφτά είναι πολύ λογικά
P - 83270 Saint Cyr sur mer - France, 27-07-2024
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All is perfect: rooms, design, comfort et the exceptional team who welcomes you like friends!
And a special mention for the incredible food in the restaurant ( and the unbelievable breakfast! )
PM - Sweden, 27-07-2024
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Best hotel stay ever.
Nothing
MS - Sydney NSW 2223 - Australia, 27-07-2024
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The cleaning of the hotel top to bottom every day.
The staff were amazing
Complimentary transfers
I was only there for a week
RH - New Zealand, 27-07-2024
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THE STAFF WERE GENUINELY CARING, ALWAYS THERE FOR YOU AND NOTHING WAS A PROBLEM. THE BREAKFAST WAS ABSOLUTELY AMAZING AND DELICIOUS. IF EVER I HAVE THE OPPORTUNITY TO VISIT AGAIN IT WOULD BE THE ONLY HOTEL I’LL STAY AT. TOTAL EXCELLENCE
MP - New Zealand, 26-07-2024
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There was nothing not to like.
Book you wont be disappointed.
KT - Simi Valley 93065 - United States of America, 26-07-2024
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We love the excellent service and family atmosphere. The homemade breakfast was the best we ever had. Everyone from the front desk, restaurant/bar, cleaning service, and hotel transfer were all kind and welcoming!
I wish they had a bigger pool but we were ok because we were out exploring the island and at the beach.
Kenneth and Susan Kern - East Sandwich MA 02537 - United States of America, 26-07-2024
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Everything about the Grotta was fabulous!! It was our second stay, and we look forward to returning next year. The staff is amazing, rooms are lovely and comfortable, breakfast is out of this world, and the port transfers are so helpful. Thanks for everything! Special thanks to Despina and Costas who were so kind and helpful along with each staff member we encountered.
Nothing. Everything was perfect.
EG - Algonquin - United States of America, 26-07-2024
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The breakfast was amazing, the views were stunning, and the rooms were very nice and comfortable. Our family really enjoyed a relaxing afternoon enjoying the spa.
The staff was so kind and helpful.
Nothing - everything was wonderful!
Christina Grullon - LAKE MARY - United States of America, 25-07-2024
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The hospitality was amazing and unmatched to anywhere else in the world I've been to! I still dream about mama's breakfast!! I hope to come back and visit soon.
Nothing! Everything was perfect :)
Anonymous, 25-07-2024
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Anonymous, 23-07-2024
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Lovely friendly family-owned hotel with h super breakfasts.
D - France, 22-07-2024
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Tout était impeccable.
Le transfert gratuit du port à l'hôtel
Très bon accueil. à l'arrivée.
La possibilité de louer une voiture par l'hôtel
Tout le personnel très sympathique se mettant à notre portée pour nous comprendre, nous ne parlons que le français.
Chambre très propre et superbe vue sur la mer
Un petit déjeuner d'une grande variété avec beaucoup de spécialités.
Notre prochain séjour sur Naxos, nous reviendrons dans cet hôtel.
Tout était parfait
Anonymous, 22-07-2024
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The staff is absolutely wonderful. The location, breakfast and breakfast room and rooms were all equally wonderful, but the staff is really welcoming and friendly and made it all magical.
Anonymous, 22-07-2024
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Location.
Welcome.
Bed.
Breakfast.
Clean.
Friendly.
Nothing.
TN - Newport Coast - United States of America, 07-07-2024
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The hotel staff treated us like family. Anything we needed, anything we asked about was easily provided, and their friendly nature was warm and caring. The room was comfortable and very clean, the breakfast was extraordinary and dinner and/or drinks was very relaxing and enjoyable. We could not have asked for a better hotel or have been treated any nicer. Besides that, walking to and from the town/port to catch a bus or go shopping, dinner, etc. was so enjoyable as the hotel sits on a small hill and it was a fun experience to go for that walk daily. The sunsets were so amazing and could be viewed from inside or outside the hotel. We really hope we can visit Naxos and this special hotel some day again.
Not one thing!
Anonymous, 05-07-2024
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Beautiful views
Roof top
Great breakfast buffet
Excellent bar
Loved the staff
Good location to town- walkable
Nice, comfortable, affordable rooms
The walking trail to the town was dark and rocky- it would be great if the town could make it safer
TK - - United States of America, 05-07-2024
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Friendly staff, clean rooms, amazing breakfast, great location and beautiful views. There was a walking path right from the hotel to the main part of the city. They picked us up from the ferry and dropped us off at the airport for no extra charge. Everything was exceptional, best part of our trip was naxos, in no small part due to them!
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DC - Spain, 05-07-2024
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The stafff is very helpful, the view is amazing and the breakfast is superb.
The 10 minute walk up the hill from town might not work for everyone.
Some rooms seem a lot nicer than others and it’s hard to see that on the websit.
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Anonymous, 30-06-2024
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Anonymous, 25-06-2024
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Great location and it was great the hotel provided transportation to/from the ferry. The staff was wonderful answering all questions including restaurant suggestions and attractions around the island.
GT - Germany, 24-06-2024
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Everything. My extended family and I had an amazing time there; my mum in particular loved it. Some highlights: The friendliest, warmest staff, who even waved us goodbye as our taxi drove away. And the best cakes and vegetarian quiches for breakfast! Would love to go back some time.
GZ - Austria, 18-06-2024
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Very friendly and helpful staff. Very delicious and rich breakfast. Perfect location for exploring the Chora of Naxos. Very quiet location. Amazing view from the hotel. We can highly recommend it.
Nothing.
Some guests show bad behaviour when picking and sniffing at the food offered during breakfast. But this is not at all the the hotel's fault.
BR - United States of America, 16-06-2024
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Friendly staff, relaxing atmosphere, great location
kC - San Marcos - United States of America, 14-06-2024
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staff and breakfast
NEG - Corning - United States of America, 13-06-2024
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The location and accommodations were perfect! Plus the Hotel was very accommodating picking us up and dropping us off at the ferry port/airport.
CM - Portland - United States of America, 13-06-2024
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The entire Grotta team was fantastic! From transportation to and from the airport, to front desk check-in, dining room, and cleaning staff; all were super nice and helpful with recommendations for our first time in Greece. Breakfast and dinner were fabulous and authentic. Location was quiet and ideal for walking to the town center or waterfront. Beautiful views of the ocean and sunset and room was very clean and comfortable. I will definitely return and recommend this fine establishment to friends and family.
Nothing
Nicole Jorna - Oirschot - Netherlands, 13-06-2024
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The staff were friendly and helpful. The location and view were great. don't forget to watch the sunset!
The room was clean. And last but not least
The breakfast is exceptional. everything fresh, very varied and a beautiful presentation.
JA - United States of America, 13-06-2024
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The View from Grotta Hotel is just magical! We loved it the second we arrived. Everyone was so friendly and helpful. The room was clean and comfortable and the homemade breakfasts were delicious. Loved the cats too! Highly recommended
The only thing we didn’t like was that we had to leave- Amazing hotel experience!
Anonymous, 13-06-2024
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staff was very accomadating
Bar service
SB - United States of America, 13-06-2024
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The warm hospitality. Good conversations. Fresh food every morning. The immediate attention. This was such a lovely hotel and the staff were wonderful
Nothing. Everything was perfect
Eamonn O, 13-06-2024
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If you are like I was earlier this month and looking for a hotel on Naxos then look no further than Hotel Grotta as it is one of the best places I have ever stayed . Everything about this hotel is class and the attention to detail is second to none as the owners have spared no expense to make this a welcoming and comfortable place to stay . The rooms are really well designed and comfortable and I would recommend a room with a sea view balcony . The hotel has the feel of a private house and that you are part of the family and the staff are lovely and I would like to mention how helpful Connie was at reception at all times , Graziella took our orders at dinner and was really nice as was Kostantino at breakfast . Food was all home cooked and there was the best breakfasts we had during our stay in Greece with a huge selection of Greek pies and dishes . Don’t hesitate book Hoel Grotta as we will during our next visit to Naxos .
Iliked everything about Grotta Hotel
JAM - 11563 - United States of America, 13-06-2024
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Hotel Grotta is a beautiful hotel. The staff treats you like family. Very close to town and port. It’s the perfect location when you visit Naxos. Breakfast was outstanding too. Many homemade delights.
Our room was large and very comfortable. We visited the spa one evening and took a sauna. It was very relaxing.
Anonymous, 13-06-2024
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Great location, friendly staff
AH - SAN FRANCISCO - United States of America, 12-06-2024
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NICOLETTA!!! All the staff! Location!
RM - Gross-Gerau 64521 - Germany, 12-06-2024
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Very friedlich service
Anonymous, 11-06-2024
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Every thing was perfect.
The size of the room was small.
jB - Angers 49100 - France, 11-06-2024
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The breakfasts, excellent pies and tarts which change every day.
The kindliness of the staff
View on the sea and balcony
Nice spa
DH - United States of America, 11-06-2024
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Very clean and bright
Fantastic breakfast
Kind and helpful staff
Great location
Wonderful pool and spa area
Free transfer from port and airport
Nothing
Anonymous, 11-06-2024
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Everything is great.
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Anonymous, 11-06-2024
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Staffs are just wonderful
0
MR - United States of America, 10-06-2024
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Outstanding hospitality and friendliness of staff made the stay so enjoyable. Breakfast was awesome!
Not a thing
AL - United Kingdom (Great Britain), 03-06-2024
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Very friendly staff, lovely view, great breakfast. Taxi from the airport. Very nice reception.
Room got hot and humid making it hard to sleep.
Anonymous, 31-05-2024
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The superb view, the amazing breakfast, the private pool and spa, the friendliness of the Personnel!
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GD - Australia, 30-05-2024
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Perfect
Anonymous, 30-05-2024
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All the staff were wonderful. They were very friendly and helpful. The rooms were clean and comfortable. The breakfast was delicious and generous. We ate to our heart's content every morning. We enjoyed great drinks from the bar and dinner from the kitchen. The house wine, offered complimentary on arrival, was excellent. Cleaning staff left delicious desserts in our room every day. The location is close to the town for convenience, but far away enough to provide a peaceful atmosphere. It was great to sit and enjoy the view of the portara and town.
We would have liked the kitchen to open a little earlier.
We wish we could have stayed longer! :)
Anonymous, 30-05-2024
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We absolutely love Hotel Grotta!!! We dream of the elaborate amazing breakfast and the view in the dining room. The room was very comfortable and clean…ours had the most spectacular view. We also enjoyed the pool/hot tub with our private 30 minute soak time. The staff was friendly and helpful, even offering to arrange a rental car which we didn’t know we needed. When we arrived, we were given pastries and beverages and there were pastries waiting for us in the room. if we were to come back to Naxos we would not stay any place but Hotel Grotta… highly, highly recommend this adorable hotel!
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Elaine Darby-Simpson - 843000 - Greece, 24-05-2024
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I like the consistent warmth of all staff and the high standard of the amazing breakfast
I cannot find a fault
wfl - United States of America, 24-05-2024
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Service was great, breakfast was delicious, sunsets were lovely. Convenient parking for our rental car too! Naxos was by far our favorite island an the hotel was the perfect place to explore it from.
Bredgeen toomey - Letterkenny - Ireland, 24-05-2024
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Food amazing. Services outstanding. Location beaitiful
Anonymous, 24-05-2024
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Wonderful staff, great breakfast, great view, all round excellent hotel.
Nothing.
Sally Ann Toomey - Coburg - Australia, 23-05-2024
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Everything! Best accomodation I have ever stayed in without a doubt. The staff were so friendly and lovely, the entire hotel is kept very clean and harmonious. The homemade breakfast was so delicious, so many delicious vegetarian pies and quiches and the cakes were divine! The rooms were simple and very comfortable and the opportunity to have the pool and sauna to ourselves felt like a 5 star resort (at no charge!). We had an amazing family holiday and staying here was a huge part of how much we loved our time in Naxos.
Only that we had to leave!
NM - United States of America, 23-05-2024
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From the moment we entered, we were treated like old friends. Check in was slightly delayed due to our early arrival but they were good at communicating what our options were. We had impeccable service in the lounge, even when they were "closed" We could bring our own bottle of wine, they provided glasses, they offered snacks. It was the most perfect way to hang out with our friends and kids while traveling in a group of 11. It was perfect
Nothing. Well, maybe how dusty the walk down the hill to the town was. That had nothing to do with Grotta though. So nothing. Nothing was wrong!
Anonymous, 23-05-2024
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The staff were all so friendly, resourceful, and kind.
The breakfast was the absolute best, incredible.
A hotel I would go back to without a doubt.
No complaints.
AF - - France, 23-05-2024
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Everything was great.
Excellent service . Staff very helpful and nice.
FB - Mullingar - Ireland, 10-05-2024
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The staff in Grotta were extremely friendly and helpful. The breakfast is amazing. The nicest quiches I have ever tasted. The spa area is fantastic. Our room was beauty with a balcony overlooking the sea. Don’t think twice about where to stay in Naxos. You must stay in Grotta Hotel. Thank you all for a lovely few days.
Anonymous, 09-05-2024
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Everyone working at the hotel, the breakfast
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Aliki Beauchamp - burtchville - United States of America, 09-05-2024
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wonderful location, outstanding service, very welcoming atmosphere . I would plan my next trip and stay there again. Absolutely incredible
PS - Spain, 09-05-2024
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Everything, we felt like at home since the first moment, even better than at home ;)
Tv - Santorini 84700 - Greece, 09-05-2024
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Staff was amazing!
charleen burnette - Bremerton - United States of America, 16-01-2024
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Location and STAFF
James D Slott - Eau Claire 49111 - United States of America, 17-11-2023
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The warm friendly owner - Nicoletta!
The warm friendly staff - All!
The location!
The view!
The beauty of the hotel itself!
The food & the bar!
The Breakfast!
Having to leave!
WK - Missoula MT 59801 - United States of America, 17-11-2023
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We liked everything about Grotta Hotel! Our rooms were spotless, with balconies and great sea views and a very good location. Nicoletta couldn’t have been more welcoming and helpful. The breakfast buffet was wonderful.
There was nothing not to like!
Anonymous, 17-11-2023
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Amazing breakfast
Amazing view
Amazing staff
Very nice room
Anonymous, 17-11-2023
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Location and the kind staff…breakfast was amazing!!
Anonymous, 13-11-2023
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They are so kind and helpful.
Nothing
Ian Milne - MANLY - Australia, 11-11-2023
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Everything
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CG - United States of America, 10-11-2023
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Anonymous, 10-11-2023
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The location, the staff, the breakfast, the rooms were all exceptional!!
Anonymous, 10-11-2023
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Everything.the staff is incredibly friendly.
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LT - United States of America, 08-11-2023
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The folks that own and run Hotel Grotta are absolutely THE BEST!!! We were literally welcomed with warmth, kindness, hugs, delicious food, and THE BEST WINE IN GREECE!!!!! Our stay at Hotel Grotta was nothing short of amazing - my favorite hotel ever!!!! ❤️
I loved everything!!!!!
AL - United States of America, 08-11-2023
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From the moment we arrived, we were treated like family. They took our bags to our room and gave us a small bite and glass of wine to relax. Every staff member was smiling and helpful every day. The location and view were amazing. Walking distance to everything in town. Very comfortable room and beds.
I would have liked to stay more than two nights!
Anonymous, 02-11-2023
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Perfect day. Everyone was pleasant and helpful. We enjoyed the spa daily. Fantastic breakfast. Lovely view and can walk to town and restaurants.
Anonymous, 31-10-2023
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the view, the clean room, the friendliness of the staff. the parking the location the breakfast
room was a little small but that is normal in the area.
DH - Kirkland WA 98033 - United States of America, 30-10-2023
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Amazing location & views. Front staff arranged transfers to/from ferry, provided insight into things to do on Naxos, restaurant recommendations. They even facilitated the easiest ever car rental. Delicious breakfasts. We were sad to say goodbye to Hotel Grotta!
Anonymous, 29-10-2023
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Everyhig
AG - brantford on n3s1l1 - Canada, 28-10-2023
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So hospitable. Loved the decor. Staff very friendly.
Didn’t like leaving!
Anonymous, 25-10-2023
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EVERYTHING. The women who work there are some of the kindest, friendliest, wonderful people I've ever met. The location is incredible, the staff is incredible, the BREAKFAST is incredible, the beds are comfortable, the spa is awesome. This hotel sets the standard for what a vacation should be. I don't think any other hotel has ever matched how wonderful Grotta is. This is the ONLY place to stay on Naxos!
Nothing. Our stay was honestly perfect. The only thing I didn't like was leaving!
HWFJ - United States of America, 24-10-2023
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Location! Friendliness of staff! Cleanliness! Helpfulness! Love staying here!
Nothing!
JP - Australia, 24-10-2023
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From arrival to departure everything ran smoothly. The breakfast selection was delicious and plentiful. Also dinner available at night for those that want to stay in.
We had a sea facing room with a sunset view which was lovely,.
Only issues I could think of, but the positives far outweigh the negative.
●Noise of scraping chairs on the roof top if people chose to sit up and drink late at night.
●Bit of a climb up to the Hotel taking the shortcut back from town centre....(only if you have knee/hip issues).
Anonymous, 24-10-2023
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Staff was very hospitable and accommodating. Food was excellent.
I had to move rooms due to a mistake on the hotel's part.
RH - Wellington - United States of America, 24-10-2023
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A lovely hotel with an amazing staff. Everything is clean and fresh. They bend over backwards to help you with everything. I would stay there over and over.
AF - Germany, 24-10-2023
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Gesamtes Hotel-Team sehr freundlich, tolles Frühstück in einem hellen, modern eingerichteten Raum mit fantastischer Aussicht auf das Meer und das Wahrzeichen von Naxos, saubere gut eingerichtete Zimmer, Nähe zur Altstadt und zur zentralen Busstation.
Anonymous, 24-10-2023
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The breakfast, as you've probably heard, was incredible. It was a joy to see Nicolette and her team every morning, and they made us feel very at home. We came for our honeymoon and they treated us like royalty!
KL - 70599 - Germany, 24-10-2023
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The people at the Grotta are amazing, they make you feel so welcome. They go the extra mile to ensure your stay is a great experience. The food at the hotel is great; we had dinner at the hotel and really enjoyed it.
Everything was great.
Claude Salles - 49000 Angers - France, 24-10-2023
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Everything was perfect, we just wonder why this place is not classified four stars .
They even manage to check my birth date and consequently celebrate my birthday offering me an excellent cake !
Nothing, every thing was great !
Anonymous, 24-10-2023
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The location is good, not in the center of town but an easy 5 minute walk to the center. The staff is sublime: welcoming, well-informed, efficient, incredibly helpful, delightful.
Anonymous, 16-10-2023
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the warm welcome, the great food, the views, most of the very friendly staff
MB - Switzerland, 15-10-2023
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Absolut perfektes Hotel und sehr, sehr schöne Insel. Wir wurden überaus herzlich, zuvorkommend und sehr hilfsbereit betreut. Das war wirklich bemerkenswert und einfach super. Von Nikoletta und dem netten Personal bekommt man alles was man braucht z.B. Tipps bezüglich Stränden, Ausflügen, Mieten von Fahrzeugen, Restaurants usw. Auf diesem Weg möchten wir uns nochmals ganz herzlich bei Nikoletta und ihrem Team für alles bedanken. Es war wirklich super und unvergesslich. Die Zimmer waren immer sehr sauber, an einem Abend hatten wir Wein im Zimmer und an einem anderen Abend stand ein Kuchen im Zimmer. Das Frühstückbuffet war aussergewöhnlich, so etwas haben wir noch nie gesehen. Die Mutter von Nikoletta macht das Meiste selbst und die Auswahl ist riesig…diverse Kuchen, Torten, Quiches, Wähen, dann verschiedene frische Früchte, griechisches Joghurt, Müesli, Milchreis, Brot, Käse, Fleisch, Eier, Tee, Kaffee usw. Also alles was das Herz begehrt. In ca. 15-20 Minuten zu Fuss erreicht man den Strand. Man kann auch mit Bussen an diverse andere schöne Strände fahren. Alle Strände, welche wir gesehen haben, haben uns sehr gut gefallen und das Meer ist überall glasklar, sauber und überall auch bis ins Meer hinein ist es Sand. Ins Zentrum von Naxos Stadt hatten wir ca. 5-10 Minuten zu Fuss. Es ist wirklich ein atemberaubend schönes Städtchen, mit den typischen weissen Häuschen mit blauen Fensterläden und kleinen Gässchen. Es gibt viele Restaurants, Cafés und Geschäfte. Uns hat es überall sehr, sehr gut gefallen und sehr gut geschmeckt. Wenn wir wieder einmal nach Naxos in den Urlaub gehen, buchen wir ganz bestimmt wieder dieses Hotel.
JB - United States of America, 14-10-2023
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Everything at Hotel Grotta is wonderful, but the above and beyond is the staff -- they are the friendliest, most helpful, knowledgeable, and caring hotel people I have ever had. I like them on a personal level, and they keep me wanting to come back again and again.
AB - Italy, 12-10-2023
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Hospitality, kindness, breakfast
Nothing
verkoren rob - 2511GT Den Haag - Netherlands, 11-10-2023
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By far: the location, the view.
Quietly located and yet within walking distance of the center, the restuarants, the harbor, etc..
And indeed, an excellent breakfast.
Anonymous, 11-10-2023
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All
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MK - United States of America, 11-10-2023
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Nicoletta and her entire staff were AMAZING! Cheerful, kind, and extremely helpful, whether it was setting up transfers from the ferry and to the airport or helping us find the best private tour of the island. The glass of wine and edible treat upon arrival were unexpected and delicious. The view from the breakfast area can't be beat. The bed was very comfortable and the bathroom looked brand new. The location is great-walkable to Naxos Town and the harbor. What can I say about the breakfast? Simply the BEST of our entire stay in Greece!
I can't think of a single thing that we didn't like.
KK - Bellevue - United States of America, 11-10-2023
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Nicoletta and the entire staff is fabulous!!! Welcoming to everybody, so positive about the island and granting your every wish...plus, the breakfasts with home made treats are to "die for"!
Thumbs up on every account!
Wish it weren't so windy on Naxos...
Anonymous, 11-10-2023
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The staff is friendly and accommodating. The breakfast is the best thing you will eat in a long time. We didn't need to eat again for the rest of the day, it was soooo good.
Nothing. It was wonderful.
Robert Singer - Queensbury - United States of America, 11-10-2023
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Best breakfast in the world! Perfect location. Nice views, easy access to Naxos town but out of the fray. Staff really tried to please and was super helpful
We stayed in two rooms (two stays) and much preferred the sea view room to the “garden” room.
AM - West Orange, NJ 07052 - United States of America, 07-10-2023
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It was an amazing experience!!
Nicolette was a great host and the staff was incredible. Attention to detail was over the top, from the cleanliness to the great food and wine. Looking forward to staying there again!!
NOTHING
Anonymous, 06-10-2023
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We loved everything, great location, comfortable and exceptionally clean accommodations. The staff and our hosts were so gracious and accommodating. Highly recommend and look forward to visiting again.
NM - United States of America, 06-10-2023
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The staff is so friendly and accommodating. The breakfasts are fabulous. Nicolette makes you feel like family. Anything you need, just ask and they will help you. Sunsets are wonderful to watch from the roof top with a glass of wine. We would love to return.
Our time was too short.
Chuck Link - Fort Mill - United States of America, 06-10-2023
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Nicoletta and the entire staff were so helpful, welcoming and kind! Wanda and I will never forget how gracious Nicoletta and the staff were! They are one of the most outstanding hotel staffs I have ever experienced in all my years of business and pleasure travels. The breakfast buffet was amazing! The best overall value for our money of our entire trip to Greece. I highly recommend this hotel!!
The only negative (and it was not really an issue) is that the rooms are a little small.
CC - Denver - United States of America, 05-10-2023
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The staff at Grotta treats you like family. We were welcomed like long absent friends, fed well and often, and cared for thoughtfully. Nikoleta went out of her way to help us when we made a mistake with our travel plans for which we are immensely grateful.
Serge Gagne - Sherbrooke, Province of Quebec - Canada, 05-10-2023
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Wonderful hospitality
Free transfert
Awesome breakfast
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Nothing
Heather Gibbons - Lichfield WS14 0AB - United Kingdom (Great Britain), 05-10-2023
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Staff were always very friendly and made you feel part of the family. Nothing was too much trouble everyone always welcomed you with a smile and a chat.
The hotel was spotlessly clean and the breakfasts were the best we had on our holiday in Greece. There was so much choice and everything was home made.
View from roof terrace was lovely to watch the sunset.
Nothing I didn't like.
Anonymous, 05-10-2023
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Staying at the Grotta Hotel is like staying with a loving family! Everyone was so kind, thoughtful and hospitable. Every aspect of the hotel from the outside seating areas with views, to the lobby and dining area & the immaculate and comfortable rooms are spotlessly clean. Our stay was a highlight during our three week trip to Greece!
BB - United States of America, 05-10-2023
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Everything. Rooms, staff, food, The hotel is run by 12 ladies and you can definitely tell. Always a smile and a warm greeting. Whole hotel is spotless. Free transfers from airport, free welcome drink and snacks on arrival and free breakfast. The breakfast is made by one mama and dinner, not included, is made by another mama. I can tell you that this mama, me, was blown away. All others have said it, beautiful views, short walk to town with shops, restaurants and beaches. There were 6 of us as we brought the kids. Not one complaint from them, which is amazing. I rarely write reviews but had to do it this time. I can't recommend it any higher..
Nothing
L - 92320 - France, 05-10-2023
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Everything : the staff, the view, the breakfast, the meal, the room. It was really nice
Anonymous, 05-10-2023
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Everything from the beautiful rooms,fabulous location and the 6star breakfast buffet…it was all perfect.
SEZ - United States of America, 05-10-2023
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Absolutely everything!!!!!
The best hotel of the whole trip, possibly my whole life. The people and service were absolutely fabulous!
JT - Tustin - United States of America, 03-10-2023
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This is a wonderful, immaculate boutique hotel in a great location 5-10 min walk to town, just far enough away to have peaceful nights rest with a fantastic view from the breakfast room. Everything said about the breakfast is true. It is full of homemade delicious dishes, everything and more you could want. Amazing!! I'm still thinking about it!
It is the staff and their warm hospitality that made this so extra special, like no other hotel we've been to. From the minute we arrived until the day we departed we were met with the most kind, sincere, fun helpful staff.
Hotel Grotta is such a rare gem!
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Amazing location, staff and the breakfasts were incredible!!!
Nothing
Anonymous, 02-10-2023
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Love the staff, service, view and clean, comfortable rooms. And the breakfast is the best!
Anonymous, 02-10-2023
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Everything! Amazing staff, amenities, rooms, location & FOOD!
Shirley Mcgee - SHREWSBURY - United Kingdom (Great Britain), 01-10-2023
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We have stayed at this hotel a number of times over the past 15 years. It has been totally refurbished since our last visit.
This hotel has always been our favourite in the past and now it's even better. Staff are amazing.
I can't find a single fault with this hotel it's the only place to stay in Naxos.
Nothing
GM - CHESTERFIELD - United Kingdom (Great Britain), 27-09-2023
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It gets better every year. Great staff, great rooms, great food, great service
Nothing apart from having to leave to go home!
Rosemary Young - Auckland 1025 - New Zealand, 27-09-2023
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This hotel was exceptional. Right from booking to check out the service we received was friendly, kind, personal and professional. The breakfast has no equal, the rooms are beautiful, location excellent and the whole hotel was exceptionally clean. Highly recommend as an hotel of excellence.
Anonymous, 27-09-2023
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The staff is very friendly and makes you feel like old friends. They were very helpful with transportation and recommendations while we were on Naxos.
The barking dog across the way of one of our room was quite annoying.
Margaret Majella Sorenson - T23RP0E - Ireland, 26-09-2023
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We had the most amazing time. We would highly recommend Hotel Grotta in Naxos. It was by far the best island we stayed on. The staff are wonderful and the food delicious. I will never forget staying at Hotel Grotta. I am already looking forward to going back. I even dream about the hotel and place. We highly recommend you go. You will not be disappointed.
Absolutely nothing . I highly recommend you go.
SHARI L CURTISS - Portage - United States of America, 22-09-2023
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Front desk staff was wonderful. Breakfast was equally wonderful, room was comfortable, shower was great, location was great
Not a thing!
Sylvie Tremblay - Oakville - Canada, 19-09-2023
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Everyone (staff) went above and beyond to make us feel welcomed and to make sure everything was to our expectations. Well, they succeeded! Thank you a million times!
Marie et Sylvie
MC - France, 17-09-2023
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Fabulous breakfast with a lot of different homemade pies and cakes
Very warm welcome and friendly atmosphere thank to all staff.
Ideal location for sunset view
Very clean.
Transfer from/to port free of charge
Perhabs, a little far from port...but it could be an advantage for tranquillity
SW - 94121 - United States of America, 15-09-2023
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Hotel Grotta provides five-star hotel service. Every request was attended to with a smile. Notably I lost my CPAP on the flight to Greece and Nicoletta helped my buy a replacement on the small island of Naxos, a service for which I am forever grateful to her. As many noted, the morning breakfasts are outstanding.
Parking was a bit tight in the area.
NR - France, 14-09-2023
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Everything. The staff is amazing. Great location. Nice rooms. Good services: spa, bar(lovely cocktails), pick-up from the port , possible evening meal. Lovely relaxing atmosphere. Great place.
Nothing.
L - United States of America, 14-09-2023
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The breakfast was phenomenal! I was amazed by how much they offered and that it was included in the price.
The staff was incredibly helpful and friendlly!
Anonymous, 14-09-2023
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Warm hospitality delicious and wide variety of breakfast and Amazing staff
Nothing I could think of
RF - United Kingdom (Great Britain), 14-09-2023
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All the staff were so friendly, the location was great and the food and services were wonderful!
TD - United States of America, 14-09-2023
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Great breakfast and friendly staff. Perfect location and beautiful views. Close to town & the port . Added perk are the small pool, jacuzzi & sauna !
Nothing
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JK - New Zealand, 13-09-2023
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The hotel is in a great location with amazing views. The staff are welcoming and friendly and nothing is too much trouble. The breakfast is incredible! We really enjoyed our stay there particularly the stand out friendly staff.
SL - 33950 LEGE CAPFERRET - France, 13-09-2023
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People very friendly, thé place
KR - Germany, 09-09-2023
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Beautiful hotel- like in the movies. Great family run hotel. Very welcoming, fun host. we felt as visiting a family member. Loved everything- best breakfast and view in the universe. We will be back.
Anonymous, 06-09-2023
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Everything! Beautiful rooms, outstanding breakfast, wonderful staff
Everything was wonderful, no bad points
Anonymous, 06-09-2023
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since from the beginning, we felt very welcomed! the whole staff was super friendly, helpful if any question, and yes it was just nice.
and the breakfast as well.. with a nice view. i would definitely recommend and come back once i am again i Naxos ☺️
thank u very much!
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Eva Couceiro - A Coruña - Spain, 05-09-2023
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The staff, always trying to help with a smile in their faces. Having breakfast at the terrace looking the Portara and Mikonos, os priceless. They offered me (for free) transfer from/to the port. I absolutely recommend this hotel. Oh, and all the comments about the extraordinary breakfast are true. The best in my life, all home made!!!
Nothing, just if anyone is looking for a hotel near the beaches, is not your hotel.
Mollie Samaha - - United States of America, 04-09-2023
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Staff was super friendly. Breakfast was amazing. Room service food was delicious! Very clean and great location.
Thibaud LUCAS - Bois-Guillaume - France, 04-09-2023
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Justine Benoist - Saint-Maur-des-Fossés - France, 04-09-2023
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Un hôtel parfait, le personnel était aux petits soins et le petit déjeuner était somptueux gourmands et fait maison comme le repas du soir et un plus pour la vue depuis la terrasse de l'hôtel.
Rien à dire
Rui Pedro Costa Rodrigues - Vila Nova de Gaia - Portugal, 27-08-2023
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Anonymous, 27-08-2023
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AG - - Greece, 25-08-2023
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i didn’t enjoy so much the breakfast. i would prefer less choices of pites and some more choices of eggs and sausages etc
MM - Kingston - United States of America, 25-08-2023
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Everything! From the staff that treats you like a family, clean and comfortable rooms and to the free homemade breakfast buffet! We’re missing Grotta Hotel!!!
Nothing!
ND - Canada, 25-08-2023
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Les gens étaient super gentils et la propriétaire toujours heureuse de nous voir arrivés.
Le déjeuner était majestueux.
L’hôtel et notre chambre était super propre.
Notre coup de cœur de la Grèce.
Merci à vous d’avoir été aussi formidable avec nous.
Maria Alex - Bridgeport - United States of America, 25-08-2023
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We had a wonderful stay at Grotta. The staff was outstanding, especially with my grandchildren, making them feel at home. We were treated like family. I hope we will be back one day.
Anonymous, 22-08-2023
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George E Nicholaou - Willowbrook - United States of America, 22-08-2023
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Everything. The staff was wonderful and we felt we made and were treated as friends.
The breakfast was superb every morning. We choose to have dinner servers times and the food and ambiance we excellent.
Nicolette the team leader excuses the friendly atmosphere of the hotel.
Not a thing.
JW - Wheaton - United States of America, 20-08-2023
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This place is magical! If I could rate it a 6 or higher, I would. The staff is warm, welcoming and so, so helpful. Location is stunning. Mama's breakfast can't be beat and the accommodations are comfortable, well appointed and super clean! We'll go back!
r - 13100 AIX - France, 18-08-2023
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L’accueil et tout le personnel
Rien
MPB - Argentina, 18-08-2023
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La predisposición de su personal y su vista
Todo estuvo genial
Merrily Daly - Makawao 96768 - United States of America, 17-08-2023
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The food included was excellent. Great and friendly staff. Easy to walk to town. Stag helped with anything they coild
Nothing
MFD - France, 16-08-2023
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Kindness and availability of the staff, food :)
Everything was fine really :)
gf - Torino - Italy, 16-08-2023
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Everything was excellent:position, room cleanness, staff professionalism and availability. Breakfast was one of the tops I ever have got in my trips.
Nothing
Anonymous, 16-08-2023
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LM - Australia, 16-08-2023
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Breakfast
View
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Antonio Maxia - Cagliari 09131 - Italy, 16-08-2023
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Stare all’hotel Grotta é stato un privilegio
come sono stati i tanti regali che ogni giorno della nostra permanenza abbiamo assaporato in questa esperienza….dal buon giorno con il sorriso della mattina, alla fantastica colazione ogni giorno diversa, alla vista sulla Portara ed a quella sul Tramonto, dai consigli dispensati con simpatia, alla mezz’ora di coccole in piscina….che dire altro se non….speriamo di rivedervi presto…un caro saluto
Antonello e Federica
MTCG - Spain, 16-08-2023
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El hotel Grotta tiene una ubicación perfecta. Cerca del centro y con vistas al templo de Apolo.
Está todo muy limpio y el desayuno del hotel es espectacular, con mucha variedad y calidad. Todo el personal del hotel te atienden muy bien y te reciben para que te sientas como en casa. Un hotel para repetir.
LB - United States of America, 12-08-2023
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Everything about the hotel is wonderful from the friendly and helpful staff to the amazing breakfast buffet and proximity to town. Be sure to reserve a time for the private pool and spa! Highly recommend this oasis close to everything.
Nathalie Blanchet - Montreal, Quebec H2V 4J6 - Canada, 10-08-2023
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The people, the site, the breakfast, the vibe, the hospitality, the simplicity and accessibility to rent a car, the perfect advices for our preferences ( food, beaches, visits), the free pickup at the ferry, the daily cakes in the room, just everything!!!
MCPG - Spain, 08-08-2023
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Me gustó la ubicación del hotel y la amabilidad de todo el personal. Es un hotel precioso.
Matthew Z Sloan - Brooklyn 11201 - United States of America, 08-08-2023
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While the views were spectacular and the amenities need to be experienced to be believed, the best thing about The Grotta is the staff. Friendly to the point of treating you like cherish family members.
That I had to leave the Grotta is my only thing I didn’t like.
YS - Japan, 08-08-2023
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Friendly staff and good breakfast.Especially clean room and nice location.
Noting
Cristina Bergamini - Alzano Lombardo 24022 - Italy, 02-08-2023
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You say Grotta Hotel and you find home!
jorge Ponce - Nyon 1260 - Switzerland, 02-08-2023
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All are super
Nothing
VA - France, 02-08-2023
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The staff friendliness
The breakfest, the coktails and the tranquility
the booking mode to acces to the swimming pool
Anonymous, 02-08-2023
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Everything, from being picked up at the port ( free of charge ) to the welcome drink, all the happy and pleasant staff, amazing breakfast, having a piece of cake left in our room everyday, to being dropped back off at the port ( again free of charge )
Nothing, if I would have to say anything, is the lack of lighting outside to see at night to walk to and from the town. But obviously this is not the hotels issue
Anonymous, 21-07-2023
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Great location and authentic ambience.
Wonderful breakfast.
F - France, 21-07-2023
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The welcome and kindness of the staff, the superb room and the sea view and the delicious breakfast
Nothing
SM - Porirua - New Zealand, 15-07-2023
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The customer service was absolutely amazing. You were welcomed like a member of the family. Loved everything about Hotel Grotta.
Nothing
Maureen Liddell - Ratho, Newbridge - United Kingdom (Great Britain), 11-07-2023
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The Grotta is a wonderful hotel - we have stayed there 6 or 7 times now and it always feels like coming home. Nikoletta is a wonderful host and always with a friendly supportive team. The breakfasts are the best - all those home baked pies and other goodies! The location is also ideal and the walk back up from town is perfectly doable. Highly recommended to anyone visiting Naxos - even for a brief visit.
KPL - New York - United States of America, 11-07-2023
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Warm and accommodating staff. Incredible, overwhelming and delicious breakfast.
PH - Finland, 11-07-2023
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Location, decor, comfortable beds, nice small spa, wonderful breakfast, quiet AC, friendly staff
Everything was superb
Jean Francis Le Floch - 22300 - France, 11-07-2023
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Anonymous, 11-07-2023
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Loved it! Great comfy room, wonderful breakfasts! Amazing staff- like family.
Loved it and will be back someday!
Anonymous, 11-07-2023
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It was beautiful, very clean and the staff were perfect!
VD - United Kingdom (Great Britain), 03-07-2023
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Everything, but particularly the wonderful breakfasts, lovely plunge pool and the exceptionally friendly and helpful staff. One of the best run hotels we have ever stayed at.
Nothing!
KB - United States of America, 03-07-2023
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Where to begin! The hotel is immaculate, the decor is thoughtful and modern which lets the gorgeous views stand out. Loved the location, close enough to walk to town, and high enough to enjoy the views and quiet. The absolute best part of staying at Grotta hotel are the people who work there. Every single person, Nicoletta, Maria, and all of the staff make you feel at home, help you with any questions, and are truly fun people. Breakfast, cocktails and dinner are all amazing. Unforgettable slice of heaven at Hotel Grotta.
NOTHING
SR - The Woodlands 77381 - United States of America, 02-07-2023
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The Grotta is a wonderful hotel, in a perfect location, with great breakfasts, and very clean rooms. The moment we arrived, we were greeted by the warm and welcoming staff. They recommended great restaurants and even helped us with getting a rental car that was delivered to the hotel. The service was top notch.
The next time we visit Naxos, we will most definitely be staying at the Grotta Hotel.
That they weren’t able to ship a case of their wonderful white wine to us.
EaAK - Oakton 22124 - United States of America, 29-06-2023
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Wonderful hotel. Friendliest staff. Stay here if you are in Naxos.
VN - Auckland - New Zealand, 29-06-2023
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CC - United States of America, 29-06-2023
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They go above and beyond with anything you need. They take the time to make their guests feel part of their family! The Grotta Hotel is spotless and the breakfast is amazing. The best hotel for being close to town and rental car arrangements are made for you. Beaches are close and an easy drive. Everyone at the hotel is amazing with customer service and friendliness. This was my 3rd time staying with them.
KR - Canada, 29-06-2023
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The staff we so passionate about the hotel and they couldn’t do enough to help us out. The food. The atmosphere. The location and all the little touches made this stay one of the best in our many years of travelling.
We will be back!
Absolutely nothing.
Rodrigo Velez - Santiago 7690410 - Chile, 26-06-2023
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The best at Grotta Hotel is the staff, very friendly and all make you feel in a family environment, but that doesn't mean the cleannes, location, room size, food quality end every other aspect were in a lower level.
It's a little gem I would definitely reccommend Grotta Hotel to everybody
Difficult to find.
Pastor Bernard - Miramas - France, 23-06-2023
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Très bel emplacement la vue sur le temple d’Apollon est magnifique et la proximité de la ville
Le petit déjeuner est exceptionnel
petite structure mérite d’y séjourner
Non pas de reproche
KK - Slingerlands - United States of America, 22-06-2023
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The staff were great and arranged or helped us with everything. The hotel is convenient to town , groceries, wine,rental cars, bus station, easy to get to beaches. Naxos is by far our favorite island.
VD - United Kingdom (Great Britain), 22-06-2023
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Hotel Grotta is a wonderful small family-run hotel where the staff are exceptionally friendly and helpful. Highly recommended.
The hotel has a small indoor plunge pool but an outdoor swimming pool would be a great asset.
RE - Switzerland, 21-06-2023
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Very very friendly staff. 2x free transfer. The car rental even came to the hotel and brought the car. Organized by the hotel. We felt very comfortable.
Great view
Little bit outside
Danai AngeloudiS - Kavala 65404 - Greece, 21-06-2023
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Everything was exceptional!!!
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Maria Ann Linden - Greensboro - United States of America, 21-06-2023
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The staff is very friendly & professional. They picked us up at the airport and answered all questions, since it was our first time visiting the island. We were greeted with a warm welcome of a snack and drink. We loved everything about the hotel, from the sparkling rooms, with balcony & views of Naxos town & the Aegean Sea, Portara. Of course their amazing home cooked breakfast will be remembered forever. We will be back soon!
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I liked everything! Beautiful view, service with a smile
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DV - 50733 Koeln - Germany, 21-06-2023
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We love this place! It starts with the warmest welcome you can expect, it goes on wirh the wonderful family feeling this nice and cheerful staff creates. No joke: we are sure they serve the best breakfast of the universe- just like you say, Nicoletta! And we also like the nice and well equipped rooms and the spa!
We had to leave!!
Anonymous, 21-06-2023
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The owners and staff are wonderful and welcoming. The hotel is clean and spotless. Great location and quiet. Transfer you free from the airport and port.
BPG - Canada, 16-06-2023
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Exceptional front staff - apparently all women. Very welcoming and made our stay enjoyable throughout.
The hotel has a nautical chic vibe. Big windows in the dining area look toward the port. 5 minute walk to the old town.
The buffet breakfasts were the best we had in Greece.
One of the best hotel experiences I have had in a long time.
Liked it all.
HL - United States of America, 16-06-2023
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The people who worked there. The view.
Room was cramped.
AD - Irvine - United States of America, 14-06-2023
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Top notch staff. So friendly and helpful. Helped us rent a car for the day, gave great local restaurant recommendations. I will also repeat every other review I have seen and say that the breakfast is outstanding. location is great, near town and the rooms are a good size and clean.
LV - Kennett Square, PA 19348 - United States of America, 14-06-2023
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The famous and wonderful breakfast! The staff (every single one of them), decoration that was smart and beautiful, the quiet location by the sea, pickup and return to the airport.
Hearing the couple in the neighboring room talking 9endlessly) on their phones.
AB - Leven - United Kingdom (Great Britain), 14-06-2023
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Staff cannot do enough.
Nothing.
PB - United States of America, 14-06-2023
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The service and staff were fantastic, very friendly and helpful. The welcome was superb and the local information very good. The breakfast was amazing!
Nothing!
Anonymous, 14-06-2023
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Clean, friendly, fantastic breakfast, great view from rooftop, will stay again.
Nothing
Neil Offen - Chapel Hill - United States of America, 05-06-2023
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We have traveled extensively and this is our favorite hotel experience in the world. Everything is wonderful, but what makes it so special is the warmth and good humor of all the people who work there. And then, of course, there's the world's best breakfast and the universe's best wine. If you've never been, go! And go now!
That we had to leave.
LS - United States of America, 04-06-2023
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The Grotta Hotel is a welcoming reminder about how wonderful hospitality can be. Everything about our stay there was excellent. Room was beautiful and comfortable with a dazzling ocean view deck. The staff felt like family. Warm and genuine. And the breakfast was beyond amazing…so many delicious and healthy choices! Thank you everyone for an unforgettable stay at the Grotto! Hopefully we will return!
I cannot find a fault!
GIMENES ROLAND - 64140 BILLERE - France, 02-06-2023
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Tout est axceptionnel dans cet hôtel, la gentillesse et le dynamisme de la patronne, la qualité de service de tout le personnel entièrement féminin, la variété et la quantité des plats faits maison proposés au petit déjeuner. L’hôtel est comme neuf, cosi, très confortable avec une décoration raffinée. La piscine, spa, hamam et sauna sont un vrai plus pour le tarif proposé. Très bien situé, c'est sûr, si je retourne à Naxos, c’est là que je séjournerais.
Rien.....
Marilyn Coots - Exmouth EX8 2HG - United Kingdom (Great Britain), 25-05-2023
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There is nothing to fault the Grotta. We have stayed there many times but it’s the first time lockdown 3 years ago. Nikoletta and Dimitris cannot do enough for you and nothing is too much for them. Excellent service, excellent hotel, excellent everything! I look forward to my next visit for sure.
SH - United States of America, 25-05-2023
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Anonymous, 25-05-2023
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Friendly staff, beautiful view and amazing breakfast!
DKA - McKinney TX 75071 - United States of America, 24-05-2023
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This is the best hotel we stayed at in all of Greece. Hospitality, location, FOOD(!), and helpfulness.
Highly recommend a sea view toom
There is nothing to dislike. We hated to leave
Anonymous, 24-05-2023
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My wife and I stayed here together and we cannot recommend Grotta Hotel enough. The rooms are clean, comfortable, with an amazing shower and bathroom.
We paid for a room with a view and it did NOT disappoint.
The staff was kind, warm, and very helpful.They picked us up from the ferry for free, brought us to the hotel and sat us down outside with some house made wine, coffee, and dessert to enjoy and soak in Naxos. This really helped set the mood for the rest of our stay at Naxos.
The Breakfast was "mamas homemade breakfast" and DELICIOUS! Best breakfast we ate during my entire stay in Greece.
I loved it here. We stayed a week on Naxos and a week in Athens, Grotta Hotel was the best place we stayed during our whole trip, it provided us with the most value for our money.
THANK YOU to the Grotta Hotel staff, management, and owners! They truly have a magical place.
The only thing that I didnt like at Grotta Hotel is that I didnt stay long enough!
Anonymous, 24-05-2023
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LRC - Pacifica, California - United States of America, 24-05-2023
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The Grotta Hotel has a super friendly staff that goes above and beyond making its guest stay the best ever! That does not even include the effort put into starting each guests day with a breakfast to die for! Thank you!
Nothing!
KP - United States of America, 24-05-2023
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Everything. The rooms were great, amazing staff and delicious breakfast. Also a fantastic location.
PC - Madison - United States of America, 24-05-2023
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My wife and I were in Greece for 3 weeks and stayed at 10 locations, including BnBs and boutique hotels. The Grotta Hotel was our favorite. The owner was very very friendly and helpful to my wife who needed some translation help with shipping a package. The hotel has a stunning view of Apollo’s Temple, a great breakfast buffet (health or decadent- your choice) and very comfortable rooms. A very easy walk into Town.
Nothing at all. Everything was great.
Anonymous, 24-05-2023
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LWE - United States of America, 15-05-2023
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The people at the Grotto were wonderful, helpful, and always had a smile. The breakfast was everything good said about it. The view was excellent as well as the location for the port and town. We were only there two days but felt like family when we left.
I loved everything about the Grotto.
AB - Hitchin - United Kingdom (Great Britain), 14-05-2023
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Exceptional welcome, friendly and helpful staff, immaculate rooms and facilities. The breakfast was billed as "the best in the universe" - incredibly that is an accurate description! Lived up to all expectations and even all the wonderful reviews.
Nothing!
Anonymous, 12-05-2023
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Amie Gabriel - Paris - France, 12-05-2023
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The people, the rooms, the view, the cleanliness, the location, the food, the warmth. It was perfect!
Absolutely nothing… with the possible exception of having to leave!
HK - Germany, 12-05-2023
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The breakfast is superb!
It is not necessary to change the towels every day
FC - France, 21-04-2023
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The very kind and helpful staff
The rooms very well decorated and so clean
The delicious food
The perfect location of the hotel
Anonymous, 18-04-2023
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Amazing food, amazing view, excellent hospitality!
MB - Sydney - Australia, 18-04-2023
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The room in the view were fantastic, I was quite sick while I was there, but the staff really looked after me and was so kind and helpful
Nothing
Anonymous, 18-04-2023
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Friendly helpful staff, nothing was too much trouble. Amazing breakfast lovely home cooked food.
Nothing
DM - DAFNI 17236 - Greece, 18-04-2023
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Great View
Anonymous, 10-01-2023
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Anonymous, 09-01-2023
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Clean, great service. The owner was personable and made sure we were well taken care of. Breakfast each morning was delicious!
The ceilings above the bed were angled. There was a propensity to hit your head on the lower part of the ceiling.
LEAL Nathalie - 41360 Lunay - France, 16-11-2022
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The welcome, the whole team, the famous breakfasts, the Spa area, the view, location, the dedication to clients (to rent a car among others ).
We WILL come back (off season of course)
honestly, nothing !
JH - Canada, 15-11-2022
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The helpfull and kind staff, the gorgous breakfast and the nice place.
The soundprofing
Anonymous, 14-11-2022
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Excellent service, sparkly cleaned, nice SPA services.
Nothing.
AD - United States of America, 14-11-2022
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Nicoletta was extremely kind and welcoming as was all the staff. We felt right at home, we told them it was our honeymoon and they greeted us with a wine and homemade snack. The breakfast spread was absolutely incredible and everything was delicious! We ate dinner there one night as well and the food was amazing. It is a quick ten minute walk to the city center and the views from our room were gorgeous, right over the water and the doorway. We were able to watch the sunsets from our balcony. We highly highly recommend!
It was great, nothing bad to say!
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CL - Montpellier - France, 31-10-2022
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The staff is really kind !
The glass of wine for welcome was perfect.
Thanks for all
AS - United Kingdom (Great Britain), 31-10-2022
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Friendly staff, location, cleanliness of the rooms/hotel, facilities - bed was very comfortable and huge. Great breakfast included in the cost of a night's stay. We stayed for dinner one night and the food and service was excellent. We were very well looked after during our 3 night stay.
Nothing
Anonymous, 26-10-2022
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The hospitality is warm and the breakfast is simply amazing.
More hooks and hangers would be nice.
NH - United Kingdom (Great Britain), 26-10-2022
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Service before and after arrival, powered by exceptional staff. Special mention to Marine on Reception for her positive energy; but also to the whole staff team, who were all friendly without exception.
There could be more space in the bathrooms to put toiletries.
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Staff is so nice and foreseeing!
Nothing!
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The people were so friendly and the location was wonderful.
PR - Germany, 21-10-2022
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The staff are unbelievable - incredibly welcoming.
JMV - United States of America, 21-10-2022
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We saw the reviews and booked Grotta Hotel, thinking there’s no way a hotel can be this perfect. We started following them on Instagram, and we drooled over the breakfast photos for weeks in anticipation. It did not disappoint, and the hotel actually exceeded our high expectations.
The positive attitudes and spectacular hospitality of the staff were greatly appreciated. Marine, Penny, and Sofia were especially fabulous, kind, and helpful.
The stay included pick up and drop off to the ferry and airport, and that made arrival and departure very easy.
The hotel was spotless and well-appointed.
It’s nice to have to sea view from the balcony, but don’t worry if a sea view room is not available to book. You will be enjoying the spectacular view every morning at breakfast as the waves crash against the rocks near Apollo’s door.
We visited during October, near the end of the season. There was quite a bit of wind, but the breakfast/dining area shields you from it so you can enjoy the views in peace while drinking their homemade wine, some say the best in the universe.
And the breakfast…Mama‘s breakfast. A mix of the most delicious savory dishes and sweet. The espresso machine yields as many cappuccinos as you can handle with the touch of a button. A nice, tasty treat also magically showed up in the room every afternoon.
Dinner is available at the hotel if you want a cozy night in and don’t want to do the short walk to town. We were pleasantly surprised with the occasional complimentary little dessert, including homemade ice cream and other deliciousness.
The indoor spa area was available to reserve for 30 minutes at a time (more if no one has reserved after you). It was very private and cozy. It consisted of a very warm plunge pool, a hot jacuzzi, a steam room, and a toasty sauna.
Other highlights of the stay in Naxos included a cooking class with Anna at Basiliko Tavern near a little village. Don’t worry if google says the tavern is closed - just send her an email to coordinate. The meal we made with vegetables picked from the garden was delicious. We opted not to rent a car and just took a taxi there for 25 euro each way. The hotel staff were kind to coordinate the taxi for us.
Hotel Grotta - Highly recommend.
Nothing. They are fabulous! Although, it would help if they could turn the dial down on the wind a bit.
Anonymous, 21-10-2022
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Judith Eccles - Gilbert - United States of America, 20-10-2022
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Anonymous, 18-10-2022
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What an amazing hotel! They take such great care of you at Grotta and they do so with a personal touch. Also, the best breakfast I have ever had at a hotel. The variety and quality of the homemade food made breakfast a delight. The value for your money is incredible. I cannot say enough good things about Hotel Grotta.
PB - United Kingdom (Great Britain), 18-10-2022
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Such a warm welcome, very friendly helpful staff. Lovely room with beautiful shower. Excellent food.
Could not fault it.
Anonymous, 18-10-2022
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The team there cant do enough. The breakfast has to be seen to be believed. Their own wine was great, good value too. The port pick up was very welcome.
Evening meals werent as good as the breakfasts.
Robert Parkinson - Bicester OX26 6BG - United Kingdom (Great Britain), 18-10-2022
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Great location, lovely pool and bar.
Nothing, excellent all round.
R - France, 18-10-2022
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La situation, le petit-déjeuner et surtout la gentillesse et le professionnalisme de l’équipe.
Et le roof top au coucher du soleil.
Un peu bruyant.
Anonymous, 18-10-2022
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TS - Dulwich HIll - Australia, 16-10-2022
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Everything, the beds. the breakfast, the rooms, the public areas - but the staff make you feel so welcome, they are so warm, yet light and playful. It is a joy. If I had the money I would live at Hotel Grotta!
absolutely nothing
Tm - United States of America, 14-10-2022
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I loved the staff, the excellent food, the view was stunning. The room was very comfortable along with a nice bathroom as well. The best place to stay on the island.
I would not change a thing!
KH - Collierville - United States of America, 14-10-2022
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The hotel has a stunning view, convenient location and exceptional service
AP - Canada, 14-10-2022
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Everyone there was so friendly and helpful! Breakfast was incredible. Great location with beautiful views.
VV - Key West 33040 - United States of America, 14-10-2022
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They welcome you and treat you like family the breakfast that is served everyday is amazing. Freshly cooked with local dishes. The rooms are beautiful. The location is awesome I can’t say enough great things about all the staff. Upon arrival until you leave they pamper you and take care of everything
Anonymous, 14-10-2022
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Michael Mabe - Conway 29526 - United States of America, 14-10-2022
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Staff was wonderful and so welcoming, mamas breakfast was amazing. Location was perfect.
Loved everything
DvD - Plainfield 03781 - United States of America, 11-10-2022
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We instantly felt welcomed and at home with the staff. It became clear right away they had immense pride and knowledge of their island. Based on our interests, because we had a rental car, they eagerly assisted us with a plan to tour the island. They helped us map out the best routes so we didn’t miss a thing. We were always greeted with a friendly smile and the welcome drink and snack were a wonderful touch. The variety at breakfast could not be beat anywhere. We stayed at 3 different hotels during our vacation to Greece. They all 3 were good but what raised this one above the others was the unexpected personal touch that made it more special than any other.
We can’t think of anything.
Anonymous, 08-10-2022
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Tout est parfait.
AMY HALE - Montclair - United States of America, 08-10-2022
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We came for the view. We stayed for the view. We will return for the staff.
One of our favorite hotels in the world, and perhaps the Number One. The unbelievable breakfast buffets are only surpassed by the welcoming efficiency of the staff. Truly unparalleled.
NOTHING. This place is beyond perfect, if that's at all possible
Maritza Wilson - Worcester - South Africa, 07-10-2022
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It was such an amazing experience. One of my best while traveling through Greece. The breakfast and the passion of the people.
You arrived as a guest and leave as family. Thank you to all of you
Lots of love
Nothing
Anonymous, 06-10-2022
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Staff
Walk back uphill against the wind
HC - United States of America, 06-10-2022
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The people were so friendly and welcoming. It was very clean and a great location.
I can’t think of anything
HG - Montvale - United States of America, 05-10-2022
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We absolutely loved our stay at the Grotta Hotel. The staff were warm and welcoming, the rooms were clean and comfortable and the massive breakfast buffet was delicious. The hotel is located conveniently near the town and the port. The staff could not have been more helpful and they went out of their way to make our stay memorable. We highly recommend the Grotta Hotel!
Nothing!
JH - Lewes BN72FH - United Kingdom (Great Britain), 05-10-2022
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Exceptional welcome and staff couldn’t be more helpful
Nothibg
AS&MS - Brisbane 4007 - Australia, 04-10-2022
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Everything about Grotta is amazing. Nikoletta and her staff go out of their way to make sure you have the best stay possible. Nothing is too much trouble for them. The hotel is spotlessly clean. The breakfast is outstanding. Everything is freshly made and is a real feast! We had a sea view room with views over the Portara of Naxos and enjoyed spectacular sunsets. Easy walk to the port and old town. Would highly recommend Grotta for a Naxos holiday.
Liked everything!
Bruce A Johnson - West Linn 97068 - United States of America, 03-10-2022
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The staff were incredibly friendly & helpful. Special recognition to Nicholetta, Sophia, Marina, Roxanne & Penny. Breakfasts were fabulous. The hotel was well maintained and housekeeping excellent. The view from the hotel's terrace was stunning!
ZM - Greece, 02-10-2022
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Όλα ήταν εξαιρετικά. Σίγουρα θα επιστρέψουμε!
Peter Wainwright - Chesterfield - United Kingdom (Great Britain), 01-10-2022
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All the staff are very helpful and friendly. The hotel is spotless.
Nothing
PELLETIER - Echebrune - France, 29-09-2022
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JH - United Kingdom (Great Britain), 29-09-2022
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The amazing welcome from staff.
Nothing it was wonderful.
Rosa Baldursdottir - 5020 - Austria, 29-09-2022
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Hotel Grotta is the best hotel in the world.
The location, the breakfast, the comfort of the bed, the cleanliness, all wonderful but it's the people who work there who make this little 2 star hotel so very special. It's my favourite place away from home; a very special gem.
Rahul Mandapaka - 8052 Zurich - Switzerland, 29-09-2022
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All Staff were excellent and very friendly to name a few who we spoke to most - Nicoletta, Maureen, Penny & Sophia. Food was perfect always. Rooms were very clean
Neil Latter6 - Epsom - United Kingdom (Great Britain), 29-09-2022
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Everything from the warm welcome & drink , until i was warmly, & efficiently checked out.
Grotta might not be the cheapest on Naxos, but got to be easily the best.
Rooms are clean, comfortable spacious, & quiet.
The buffet breakfast( included in the room price) surely has everything you would want.
My second stay & i hope to return.
Nothing.
BAB - Pacific Palisades - United States of America, 26-09-2022
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The staff were all family and were the nicest staff ever. The breakfast was beyond incredible. The view was unbelievable. They made our stay unforgettable.
The room could have had a small kitchen to be improved. However the family friendly vibe more than made up for it!!
Anonymous, 26-09-2022
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One of the best views in all Cycladic islands.
Overseeing Portara ,
Breakfast is another high pint , including very good lovey made , pies , omelette s and tour delicatessen. Only one thing is missing and that’s Fresh orange juice . Comparing it with Similar hotels I’m fira Santorini , Grotta definitely have advantage . It’s not caldera view but it’s Portara view and it’s very good .
SB - Germany, 24-09-2022
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Das Personal, die Sauberkeit und die Lage
Nichts
JB - United Kingdom (Great Britain), 22-09-2022
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So much love for this hotel and all the staff. As soon as you arrive it feels like being greeted as family.
We stayed here for a week early September and most evenings we chose to come back early as we enjoyed the company of Peni and Sophia. We really felt that they couldn't do enough for you and went out of their way to ensure you had the best experience. They were also great fun to be around.
Nikoletta has created something very speciial here....you are in on the secret that everything is 'the best' and actually it truly is and how can you argue when you are greeted each day by the warmth and hospitality of the lovely Marine and the hotel's incredible breakfasts.
When we left we went for a short stay on another island, the place we stayed at was very nice but not a patch on the service we received from Grotta, the kindness and attention, the gifts left in our room every afternoon which made you feel like you matterred and that you are not just 'another guest'. I know what I prefer!
I noticed how they welcomed their returned guests again like old friends.
I imagine we will return to our Grotta family again.
MZ - new york - United States of America, 22-09-2022
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Everything was just perfect, from the location, facility, staff and wonderful breakfast. The ladies at the front desk were so warm and helpful, always with a smile.
nothing not to like
Joyce Milowe - Plymouth - United Kingdom (Great Britain), 21-09-2022
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Friendly staff, beautiful hotel, excellent location, best breakfast ever and felt like home. Just brilliant and cannot recommend enough.
0
DM - Canada, 21-09-2022
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The generous hosts, mama’s breakfast, the room and balcony with a view, the proximity to town, the pool, sauna & whirlpool.
No dislikes. It was a completely positive experience.
PMM - Westwood MA - United States of America, 21-09-2022
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This is perhaps the friendliest hotel staff we have ever met. The hotel itself is a modest size, close to town, immaculately clean, and the included breakfast is like no other - the array of selections - made by the staff - is almost overwhelming.
Views of the sea and town below are spectacular.
I cannot think of anything I did not like!
Anonymous, 20-09-2022
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Thomas Kent Rohrberg - Alkoven - Austria, 20-09-2022
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Sally Makin - Vanderhoof - Canada, 20-09-2022
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Words cannot adequately describe our stay at Grotta Hotel. Everything was absolutely perfect! In all my years of travelling, I have never met such a hospitable staff. Nicolette, Marine, Sofia and Penny feel like family. They were so thoughtful and kind. Our room was lovely and the breakfast was AMAZING!! I honestly cannot recommend Grotta Hotel highly enough.
Anonymous, 20-09-2022
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Everyone so friendly and helpful
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AB - United Kingdom (Great Britain), 20-09-2022
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Fantastic Staff
bountiful breakfast choice was amazing
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Anonymous, 20-09-2022
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JENNIFER ROSSEL - LIMA - Peru, 19-09-2022
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Everything!!! The rooms, the views, the location, the breakfast, the people. Excellent !
SS - United States of America, 19-09-2022
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Location to town. Bus to rest of naxos near by. Ferry pickup by hotel. Delicious breakfast. Cheerful and friendly staff Book a room with water view. Amazing value compared to santorini or mykonos.
LB - United States of America, 19-09-2022
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The reception and hospitality of Grotta personnel is the best we have ever experienced. Absolutely charming place, that is neat, clean and cared for. A breakfast display I will never forget. Will be back 100%
Late night noise, unfortunately. Below our room people chatting outside and smoking well past 1am.
PREVOST - MARSEILLE 07 - France, 19-09-2022
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Everything! Rooms, food and overall the exquisite team
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Eleanor Weatherspoon - LL19 8PH - United Kingdom (Great Britain), 19-09-2022
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Excellent service, very clean and comfortable
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RP - United States of America, 19-09-2022
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The staff makes you feel like family. They go above and beyond to make sure that you are accommodated. Our ferry was cancelled and we had to stay an extra night and Hotel Grotta went out of their way to follow up on the ferry for us and make sure we had a place to stay that night. The breakfast is so delicious and worth the stay by itself.
Anonymous, 19-09-2022
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Antonis Sepos - White Plains - United States of America, 19-09-2022
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JC - Sweden, 12-09-2022
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Absolutely amazing staff that really put a great personal touch on our stay. Could really tell it was a family-owned hotel who truly love what they do!
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Anne Merlande - 38120 Saint Egreve - France, 05-09-2022
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Staff and Service
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SF - United Kingdom (Great Britain), 05-09-2022
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Such a peaceful location. Lovely pool with a lovely view.
Rooms are beautiful and cleaned exceptionally well.
Kostas provided invaluable information on where to go and visit/ eat. All staff brilliant.
Nothing. It was perfect
Anonymous, 03-09-2022
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La gentillesse et la proactivité du personnel. Un succulent petit dejeuner. Un vue magnifique sur la mer. Un lit très confortable.
Rien
Anonymous, 02-09-2022
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Many things :
- brand new hotel, well located with a nice view and at 5 mn from the town
- a tremendous breakfast
- the staff is very kind
- roof garden and sauna/ jacuzzi downstairs offer you unwinding time.
The size of the room is quiet small
Sc - - Italy, 02-09-2022
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Everything
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Andreas Achilleos - 2044 - Cyprus, 30-08-2022
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The people, facilities, location were EXCELLENT!!
Nothing!
PC - Greece, 30-08-2022
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Η τοποθεσία, η καθαριότητα, το πρωϊνό και η συμπεριφορά του προσωπικού.
Cosimo Rolli - kirkland - Canada, 26-08-2022
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Everything; You were amazing.
You are a CLASS ACT; Wonderful People.
The Hotel has now become the best Hotel I have ever been in my Life, and I have been fortunate enough to have been at many Hotels in many places in this wonderful earth!
I miss you all!!
Nothing. I loved everything!!!!
Anonymous, 26-08-2022
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Good hotel
No
Bianca Serban - - Italy, 26-08-2022
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The availability and the kindness of the staff
The position close to the center
The room is a little bit small
Anonymous, 25-08-2022
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GREGORY ROUSSIS - Habay la neuve 6720 - Belgium, 25-08-2022
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Home made food and kindness of the staff
To leave Grotta hotel to go home
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The staff,the lotion
Too much noise in the room
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EL - United States of America, 17-08-2022
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Everything was top notch - friendly + helpful staff, gorgeous views, immaculately clean, great food. Highly recommend!
DC - Canada, 17-08-2022
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Friendliest staff, amazing breakfast
Loved everything.
ST - Singapore, 17-08-2022
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Top notch service
Nothing
Anonymous, 15-08-2022
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Anne - 04073 - United States of America, 13-08-2022
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The hospitality was excellent!! It was extremely clean.
Anonymous, 12-08-2022
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PM - Greece, 12-08-2022
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The hotel's location is perfect for moving around by foot in Naxos chora. The room was always very clean, the hotel staff always very friendly and helpful. Last but not least the breakfast was perfect! A great variety and very very tasteful!!
Me and my family had a great stay at Grotta hotel and we strongly recommend it.
None
SE - 1180 BRUSSELS - Belgium, 12-08-2022
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Vers good familial hotel. Excellent situation with seaview. The Best breakfast of Greece. Service on the top. I really recommend this hotel
Nothing
Anonymous, 06-08-2022
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Everything was perfect, excellent hospitality, amazing view, excellent location, very clean and the staff are just wonderful.. highly recommended
NO - United States of America, 03-08-2022
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The staff is extraordinarily friendly and warm and helpful. You really do feel like family. The location--on the cliffs above the town--is terrific.
Oh, and the breakfasts are just out of this world--enormous selection and excellent quality.
Nothing.
Anonymous, 29-07-2022
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Oliver Muth - 88214 Ravensburg - Germany, 29-07-2022
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Let me describe a dream: This was by far the best hotel on my Cyclades tour. Walking distance from the harbour (10 min. - but they pick you up for free on arrival), above Naxos in an exposed position and direct view of the sea, the Chora and the "Portara".
The owner, Nicoletta, greets you with a warm "Hello, hello and welcome".
The friendly and familiar hospitality is "given" to you by her and her charming team throughout your stay!
The welcome drink, the excellent wine from the hotel's own production, takes you into relaxation mode from the first minute with a view of the rushing surf from the spacious terrace.
My room, a double room with balcony and sea view, was superbly equipped - modern bathroom with rain shower, 1A*** bed mattresses, flatscreen TV, safe and a pleasant interior.
There is only one thing to say about the breakfast: AMAZING! You can't even expect something like this in a luxury hotel.
When the cocktail bar opens in the evening, you will be thrilled by the creative drinks with local colour and enjoy the view of the illuminated "Portara".
If you fancy a pool and sauna: Everything is available!
I can't remember ever writing such a hotel review ;-)
Very simple: folks, go there and enjoy it!!!!
Dear Nicoletta & Team - I would like to thank you from the bottom of my heart for everything and you now have a problem:
I WILL BE BACK SOON !!!!!!!!
Huggs & Kisses
OLI
Not having planned more days at Naxos and Grotta Hotel
RO - Australia, 29-07-2022
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Sophia was incredible. Every staff member we encountered made us feel welcomed and went above and beyond to ensure our stay was perfect.
It's in a perfect location, is very clean and comfortable. They picked us up from the port for free, allowed us to use their pool and spa facilities and gave us a free welcome drink.
I highly recommend everyone stay here, it is worth it!
AV - France, 28-07-2022
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Anonymous, 28-07-2022
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PM - United Kingdom (Great Britain), 28-07-2022
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Everything! We loved this hotel! Kind and helpful staff and amazing facilities! Spotlessly clean, wonderful breakfast and amazing views!
PH - Exeter - United Kingdom (Great Britain), 23-07-2022
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An example that chain hotels should take note of. Very well run, all of the facilities we needed and more.
The fact that we had to move on after a week!
Anonymous, 23-07-2022
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spectacular breakfast buffet. The BEST!
SE - Norway, 21-07-2022
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AM - United States of America, 21-07-2022
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Incredible service, incredible people, incredible food, great recommendations everything super nice and comfortable. We will be back!
Anonymous, 19-07-2022
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Brilliant hotel! The staff were so welcoming & friendly. Loved the own wine and pies! The buffet breakfast was the best hotel breakfast I think I have ever seen. Our room was spotless & new, and the spa area was a really nice extra. Can't recommend this hotel highly enough.
TS - 1208 Geneva - Switzerland, 19-07-2022
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Wonderful place with a nice view. Very friendly welcome. Excellent value for money. Pool (with no view) but well appreciated.
Very good location in Naxos. A little away from Naxos, in the hills with a beautiful view and the village of Naxos within walking distance. PERFECT.
The + : the fantastic breakfast, the view, the welcome, the location.
Anonymous, 16-07-2022
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DJ - United States of America, 14-07-2022
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This place is an absolute jewel (gem). From food to wine to friendly conversations, this place has it all. We hope to be back!
Jodi L Detmar - Naples - United States of America, 13-07-2022
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The absolute BEST hotel in Naxos! Great staff, exquisite rooms, beautiful views, incredible food, wonderful spa, and perfect location. It is heaven on earth!
AT - Germany, 09-07-2022
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Anonymous, 07-07-2022
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Everything was perfect and the staff were so helpful. A wonderful stay.
Michael Garrison - Lake Country - Canada, 07-07-2022
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Breakfast, view , staff, location.
Nothing bad to say, it is perfect.
CK - United States of America, 06-07-2022
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Wonderful location, food and service. We were welcomed as family and well taken care of during our visit. Fantastic breakfast and view to enjoy it. Cannot wait to visit again!
PATRICK LE COURTOIS - CANNES 06400 - France, 06-07-2022
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UA - Italy, 06-07-2022
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Molto ben organizzati
Nulla
Crystal Guthrie - forest grove - United States of America, 06-07-2022
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I have been here 3 times now and it is my favorite place of all. I love the rooms, the pool, the amazing food but mostly I love the staff. Everyone went above and beyond to make our stay magical. One day I would like to come back and stay 2 or 3 weeks.
There was nothing that I disliked.
Clara Rincon - - Spain, 05-07-2022
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Everything but specially its people. Best hotel in the Universe!
Absolutely nothing. My favourite hotel of all times.
PR - Huntington Beach 92646 - United States of America, 05-07-2022
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All of it! Nicolletta, Dimitri and their staff are the best. So pleased to visit again under their hospitality.
Nothing, everything was fantastic.
VaJG - United States of America, 05-07-2022
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We were so welcome - everyone went out of their way to make sure we were happy, and we were!
Really nothing - we loved our stay
GL - Prescott - United States of America, 05-07-2022
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The people, the food, the location and the rooms. It is the only place we have returned because of the people that make Hotel Grotta what it is.
Nothing
RS - Ermoupoli - Greece, 05-07-2022
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Friendly staff, great location, comfortable rooms
James A Damascus - Pound Ridge NY 10576 - United States of America, 30-06-2022
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Simply said, you are treated like family. The hotel is a family run business with warm caring staff. Thoughtful touches abounded. Great room, breakfast and help with reservations and suggestions. I wrote for them on Trip Advisor too. Fantastic place to stay.
I just wish the hotel had a pool and I think they are trying to accomplish that goal as well. But we did the beaches and it was great. Truly an outstanding place to stay - no complaints.
KB - United States of America, 27-06-2022
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Essentially everything. The entire staff was courteous, delightful and always helpful. Breakfast was amazing and delicious. Easy walk into town. Everything was always spotless. And "the best wine in the universe"! Wonderful views from the dining room patio.
We had a little bit of difficulty once getting the hot tub and the steam room hot. But in general the spa facilities were wonderful and much appreciated after a day of walking around town.
JAS - Spain, 27-06-2022
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Staff, good service, excellent breakfast and good coffee.
Everythink was perfect!
James Wray - York, YO268BB - United Kingdom (Great Britain), 27-06-2022
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We absolutely loved our stay at Grotta Hotel. All the staff were absolutely fantastic, always friendly, always available and incredibly helpful and knowledgable. They were particularly kind to our little girl which helped make it a magical experience. It's a lovely location, spotlessly clean with lots of extra surprises which made the stay very special indeed. I would wholeheartedly recommend and can't wait to stay again.
Nothing
SANKARANARAYAN SEETHARAMA - PITTSBURGH - United States of America, 26-06-2022
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Very warm hosts, excellent service from Nicolette and her team. The morning breakfast service is outstanding. Great location overlooking the harbor at Naxos Hora and walking distance to town.
Anonymous, 24-06-2022
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The staff was AMAZING, friendly, helpful and just plain wonderful. The breakfast was fantastic, abundant, delicious, nutritious and beautiful. The view is breathtaking. The pool and hot tub were so relaxing, and the room was perfectly clean and well appointed.
Nothing!
Anonymous, 23-06-2022
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Fantastic staff!
RJ - United States of America, 23-06-2022
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The service here is excellent. Everyone remembers you and is always ready with suggestions of what to do or advice about a good restaurant nearby. The rooms are very nice. Thoroughly clean and have everything you need for your holiday.
There’s really nothing to add. We had a wonderful time. We hope to come back some day!
MB - United States of America, 23-06-2022
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The staff and the location - just lovely!
Wish the room had a little more sound proofing from other guests.
Richard Malz-Heyne - Groß-Gerau - Germany, 16-06-2022
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ST - United States of America, 14-06-2022
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Amazing hotel, location and staff. Not sure how it could be any better. Everyone so extremely friendly and helpful going above and beyond. The room, extra special touches always thought of and hospitality were so appreciated. Thank you to all for a great stay on your beautiful island!
CS - - United States of America, 14-06-2022
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Our favourite hotel stay during our two weeks in Greece. The staff were lovely and so generous. They even sent a car to pick us up from our late night ferry and stayed open to welcome us. The room was very comfortable and the breakfast was phenomenal. The view from the breakfast room patio might have ben the best on the island.
John Graham - 80525 - United States of America, 14-06-2022
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Primarily, the people. The staff were absolutely wonderful. They treated us as if we were their long lost relatives. We received a complimentary bottle of, as they said, "the best white wine in the universe." The breakfast was amazing and delicious. In all our travels to Europe, we've never been offered such a selection. And they were very helpful in finding directions and places to visit on the island. Just a marvelous hotel because of the staff.
I guess if I have to pick something, and this is very minor, I'd suggest some umbrellas for the rooftop patio. The sun gets hot in the afternoon.
Anonymous, 14-06-2022
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The welcoming attitude
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Anonymous, 14-06-2022
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Fantastic service and the very best breakfast buffet I’ve ever had
Nothing
CS - 53175 Bonn - Germany, 14-06-2022
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Nicoletta and her Team are really wonderful! The breakfast is the best in universe.
Nothing
Michael Edward Gerner - Flagstaff, AZ - United States of America, 14-06-2022
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The property is well-designed, stylish and elegantly maintained with an outstanding location. The hotel has a stunning view of the sea, the old town (Chora), and the Temple of Apollo. Breakfast is an absolute delight with a fantastic selection of food and baked delicacies. It is without a doubt the best breakfast anywhere on the island or the Cyclades for that matter. Pride of ownership and execution is palpable at the Grotto Hotel. Staff is very attentive to guest needs and work tirelessly to enhance your stay. Facilities are excellent. I give the Grotto Hotel my highest recommendation. I enjoyed the owner, her dedicated staff, and delighted staying there.
There wasn’t anything I did not like. I would enthusiastically stay there again whatever I am in Naxos. I believe the Grotto Hotel is hands-down the best lodging in all of Naxos town.
JY - Canada, 14-06-2022
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The staff was so welcoming and made you feel like you were a valued guest in their home. Their suggestions on what to see and do was also very helpful. On top of that, the complimentary breakfast was spectacular with a beautiful view to go with it! The rooms were spacious and well appointed with private patio, table and chairs. Drying racks also appeared magically as needed.
Parking was limited for rental cars.
Anonymous, 14-06-2022
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The place is beautiful and so are the people . They were so nice and we loved everything about it.
Nothung
L - Noisy-le-Grand 93160 - France, 14-06-2022
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Location, staff, breakfast, clean and comfortable room.
Nothing.
BESNIER - 10120 SAINT-ANDRE - France, Metropolitan, 01-06-2022
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L'accueil chaleureux et les conseils avisés de Marina et de ses collègues.
Les somptueux petits déjeuners avec des produits faits maison.
Une grande chambre très confortable avec une vue imprenable sur Chora et la mer.
Une propreté exemplaire et méticuleuse
Cet hôtel est exceptionnel. Bravo !
Rien sinon de devoir quitter ce bel établissement
gilbert - 75007 Paris - France, Metropolitan, 01-06-2022
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Everything
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AMS - Pittsburgh 15218 - United States of America, 01-06-2022
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Very friendly, welcoming, went above and beyond!
Nothing
Anonymous, 05-05-2022
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The hospitality we received at Grotta was wonderful. I can't compare this is to any other experience. They're the best, and I can see why they receive great reviews from other guests. The other highlights are great breakfast, very modern and comfortable interiors, and sauna/jacuzzi.
Sorry to disappoint, I can't think of any.
SCV - Alpharetta 30005 - United States of America, 05-05-2022
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Hospitality. Right up there with Ritz level service.
Anonymous, 04-05-2022
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EVERYTHING. They have the most thoughtful and caring staff of any place we have ever stayed.
Having to leave... so sad.
as - France, 03-05-2022
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un superbe accueil
un super hôtel avec des belles prestations. excellent petit-déjeuner
espace piscine jacuzzi très agréable
literie excellente
le personnel qui est fabuleux
tout était parfait
KH - United States of America, 03-05-2022
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The staff was so kind and interested in our stay. It was like visiting your best friends. Everyone was helpful with ideas and recommendations and they made our stay very relaxing. The room was great with a terrific balcony and unobstructed view of the sea and Naxos Town. You can’t get a better breakfast anywhere. A fantastic value!
I had to go home.
JJM - San Francisco - United States of America, 03-05-2022
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The staff was amazing they even got me a free transfer from the ferry and back. The two ladies at the te emotion were so kind, helpful and just over all excellent. I just wish I could have spent more time at the island. The facilities were supreme and i was even welcome with some wine and cheese pie. Over all I highly recommend this Hotel, and my highest marks for the staff who’s were just plain amazing.
Everything was excellent, no complaints at all.
CD - 38500 Coublevie - France, 03-05-2022
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Un grand merci à toute l'équipe de l'Hôtel : pour le logement, l'intégration des contraintes COVID pour la partie piscine et spa, pour le petit déjeuner maison "the best of the univers" , pour les services (location voiture, les transfert, ...) les conseils pour visiter l'île de Naxos,
Séjour INOUBLIABLE, nous reviendrons !
BS - Marathon 33050 - United States of America, 16-04-2022
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Amazing and helpful staff
Great Breakfast
Beautiful room and view
UK - 10967 Berlin - Germany, 14-04-2022
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Amazing breakfast buffet
Homemade products
Friendly staff
Very clean and comfortable
Nothing
KSO - United States of America, 13-04-2022
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Service was fantastic from start to finish. Any requests are taken care of to the best of their ability. The breakfast is amazing!
KB - United States of America, 13-04-2022
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The atmosphere and staff were SUPERB! Loved the decor and the spa area. The breakfast deserves a special mention, it was absolutely exceptional. The homemade pies and pastries were amazing. This is a special little corner of Naxos one should not miss!
GP - France, 13-04-2022
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- welcome and efficiency of the staff
- Breakfast: large buffet with variety of homemade cooking
- Location closed to port and old city
- Swimming pool and SPA in the hotel
TD - Hoover Alabama 35226 - United States of America, 13-04-2022
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Hotel Grotta had wonderful views of the Acropolis, the beautiful church courtyard, it was convenient to shopping and restaurants, and was in walking distance to everything. The restaurant upstairs served us an exquisite 6 course meal as we starred at the lite up Acropolis. The staff in the restaurant and at the front desk could not have been more helpful during our stay. We tried to stay here on our return from Santorini but it was full.
Nothing
AT - HOUSTON - United States of America, 31-03-2022
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The hotel is amazing , great location, fantastic staff and the breakfast buffet is to die for.
DV - Germany, 31-12-2021
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We stayed twice in one holiday at the hotel, because we enjoyed it so much to be there. The atmosphere is very warm and welcoming, the staff is always friendly and cheerful and cared immediately about everything we asked for. The rooms are very nice, comfortable and well equipped. The breakfast is great and definitely the best we ever had in a hotel. (Probably the best of the universe, Nicoletta! :0))
We also liked that the hotel is located nearby, but not directly in the center of Naxos town. It is much more quit there and you can enjoy stunning views over the bay and watch the sunset from the rooftop of the hotel.
We experienced Hotel Grotta as an oasis of wellbeing and are looking forward to stay there again!
EP - France, 20-11-2021
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Excellent staff. Wonderfull breakfast. Exceptionnel bien.
SS - Denmark, 20-11-2021
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“Unforgettable family hospitality. Wonderful location & food. Gluten/Celiac safe!”
This wonderful, family run hotel has been my best Naxos memory since 2017. Such a warm greeting & thoughtful/caring attention each trip. Like meeting old friends & new family, even from my first visit.
Nice, spotlessly clean rooms. Pretty garden view & shower I’d like to take home! Complimentary, prompt & friendly airport/port transport both directions.
The location is on a breathtaking hilltop with view of the Unfinished Temple of Apollo, aegean sea & scenic path leading to the town. Spectacular roof view & stunning postcard-window view from the dining/breakfast room. Beautiful, peaceful & quiet.
Gluten/dairy issues? I have a severe gluten allergy +dairy, which they understood perfectly from their own family. Their breakfasts & dinners were wonderful, with complete trust re. my allergies. And…their family-made white wine is sooo good!
I love Grotta Hotel! & look forward to my next visit. I would whole heartedly recommend to everyone.
I loved everything! Only leaving was sad
MTP - United Kingdom (Great Britain), 14-11-2021
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The staff are efficient, friendly and care about what they do, which makes for a very pleasant stay.
Nothing at all!
T - Ermont - France, 13-11-2021
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Tout est appréciable dans cet hôtel: l'accueil très chaleureux, les chambres spacieuses et impeccables, l'espace spa, les petits déjeuners aussi bons que généreux. Nous sommes ravis de notre séjour si bien que nous l'avons prolongé. Tous ces services pour un prix très raisonnable.
leen v bree - Vlaardingen - Netherlands, 12-11-2021
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The hospitality and the view
to leave
NIKOS DROSOS - ΣΑÎÂÂΤΟΡΙÎÂÂΗ - Greece, 11-11-2021
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ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΕΞΑΙΡΕΤΙΚΟ ΚΑΘΩΣ ΚΑΙ ΤΟ ΠΡΟΣΩΠΙΚΟ ΠΑΡΑ ΠΟΛΥ ΕΥΓΕΝΙΚΟ ΚΑΙ ΠΟΛΥ ΦΙΛΟΞΕΝΟ..
FL - - France, 11-11-2021
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The best staff (fantastic, dynanmic, professional)
the room... don't hesitate to book the see view
the breakfast, homemade, local and succulent
just perfect!
FS - 3074 Muri - Switzerland, 11-11-2021
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super nettes Personal. schönes Zimmer mit fantastischer Aussicht
Tolles Frühstück
wir haben uns einfach total wohlgefühlt
Massonneau - 84000 Avignon - France, 11-11-2021
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Tout était parfait, les petites attentions en arrivant (un aperif avec un verre de vin), l'accès à la piscine, les petits déjeuners, la bouteille de vin offerte, les gâteaux tous les jours dans la chambre, tout le personnel était très très agréable
Rien, tout était parfait
Anonymous, 11-11-2021
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Location , decor, service
Nothing
MO - Saint Paul, Minnesota 55101 - United States of America, 11-11-2021
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The staff: all wonderful, especially Nicoletta and Marine.
The complimentary transfers to and from the airport.
The welcoming glass of wine and delicious nibbles.
We liked everything - there was nothing to not like
Anonymous, 11-11-2021
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helpful staff, great breakfast, great value
Anonymous, 11-11-2021
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staff
nothing
Theodore Spanos - Phoenix 85054 - United States of America, 07-11-2021
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Beginning with being picked up at the ferry port to being served mezes and wine while waiting for our room, Nikoletta and Marine were there every step of the way. To ensuring that our breakfast was top notch, to having snacks in our room every day and ensuring that we had plenty of gluten free options for our dietary restrictions. They were instrumental in guiding us on what to see on the island to ensure we got the most from our stay. Due to weather, our ferry to our next island was cancelled and without hesitation, we were able to stay in our same room for an extra night. Ending with help rebook our next ferry and hotel and driving us to the ferry port. It was an extremely pleasant stay and we cannot say enough about the kindness and professionalism of the entire staff at Grotta. Nikoletta and Marine, will definitely see you again.
I would have to honestly say that there was not anything I would change. Our stay was one of the best we have had during all of our European travels.
JH - San Juan Capistrano - United States of America, 03-11-2021
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I liked the staff very much, all of them were very pleasant and helpful. I would especially like to commend Nikoletta and Marine for their outstanding service and cheerful personalities. I also really liked my room (spacious and great view), the artwork displayed throughout the hotel, the location, and especially the delicious and abundant breakfast!
There was nothing I didn't like, all was perfect.
Anonymous, 03-11-2021
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The people. They live what they do, and it shows.
RR - France, 03-11-2021
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Everything 30mn
Only 30mn for the pool and spa
Anonymous, 03-11-2021
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LMC - Kennett Square - United States of America, 03-11-2021
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The heartwarming staff and their friendliness. Use of the sauna , steam room and jacuzzi every night was also a huge plus. Room decor was very thought out. Plenty of plugs for devices on both sides of bed. Reading light was perfect. Having a refrigerator was nice and the hotel even left treats in our room. Welcome drink was also very much appreciated after a long ferry ride. This hotel was awesome!!
Can’t think of anything I didn’t like.
ISAMBARD ALAIN - 59190 HONDEGHEM - France, 20-10-2021
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Very good hotel. Very good staf... Very good breakfast. Welcome drinks... The views of the sea...
Nothing
SC - United States of America, 19-10-2021
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The service and hospitality was outstanding. We were treated like family by all the staff. The breakfast was so plentiful and delicious and the location was great, as we could walk to the old town. Beautiful view from our balcony!
Having to leave!
Betty VERGER - - France, Metropolitan, 17-10-2021
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Staff are so awesome!
It's the best hotel in the universe, you know
Nothing at all
Anonymous, 16-10-2021
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Loved the breakfast, friendly staff and lovely atmosphere.
Anonymous, 14-10-2021
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Small, personal feeling. You could tell that the staff cared
Anonymous, 14-10-2021
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The staff are friendly and helpful. The hotel is very nice and clean. They offer free breakfast.
The air conditioning in our room was on high, but it wasn't blowing out cold air so it was very warm in our room at night.
Anonymous, 14-10-2021
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The staff, location, breakfast were all phenomenal! We cannot wait to come back.
Nothing.
Jeffrey Schechter - Calabasas - United States of America, 14-10-2021
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Everything....but especially the service!
Nothing
FERMIN DEL RIO CANO - 28007 MADRID - Spain, 14-10-2021
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Anonymous, 08-10-2021
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Super friendly and welcoming staff - Amazing!
Pierre Champion - 2740 Moutier - Switzerland, 05-10-2021
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Anonymous, 05-10-2021
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Everything (almost)
Evening restaurant need to be improved.
PF - France, 30-09-2021
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Breakfast is excellent, with a great choice. Staff is very efficient and always ready to answer or to help. Nice view on Naxos (for rooms with sea view).
Kevin Dunleavy - Key West 33040 - United States of America, 23-09-2021
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The staff was incredibly pleasant and helpful. The home cooked breakfast was out of this world! Excellent value, an easy walk downtown but in a quiet area above the sea.
The only think I don't like is that I'm not there anymore. Really, it's that perfect!
DM - United States of America, 23-09-2021
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Everything about the hotel and hospitality received is amazing - the breakfast is incredible, and the rooms are spotless. The location of the hotel is probably the best on the island. On a cliff overlooking the Aegean.
Anonymous, 23-09-2021
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CG - France, 21-09-2021
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Kindness of the staff
Amazing breakfast
Great localisation
Comfy beds
Nothing
Marzia Zaltieri - Bergamo 24128 - Italy, 15-09-2021
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Rooms very nice and clean, the service very good and breakfast is very delicious!
Barry Mann - Bronx - United States of America, 14-09-2021
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Nice breakfast, friendly staff
SS - London - United Kingdom (Great Britain), 14-09-2021
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An amazing hotel. Very friendly staff provided excellent service throughout. The room was very clean and comfortable. Location was convenient with a great view from the restaurant. The best part is the breakfast - worth a stay here for breakfast alone!
There is nothing not to like.
IN - Italy, 09-09-2021
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Kindness of the staff, comfort of the room, location
Anonymous, 09-09-2021
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- family atmosphere with great hospitality
- large breakfest buffet mainly homemade and with local delicious greek products
- well located - close to the city center and the port.
nothing special on the negative side
RF - United States of America, 09-09-2021
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Fab breakfast, wonderfully kind and attentive service
Sarah Le Du - paris - France, 09-09-2021
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We loved our 2 nights stay at the grotta hotel and we wished we would have stayed for longer !
The team running is the nicest and go above and beyond to make you enjoy your stay in Naxos.
The breakfast is AMAZING (homemade delicious food)
The rooms are cute and clean.
Thanks for this wonderful stay !
Not staying long enough !
Anonymous, 09-09-2021
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STAFF
NOTHING
Anonymous, 09-09-2021
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EVERY THING
NOTHING
Alberto Papa - Lurago d, 07-09-2021
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Colazione,pulizia e gentilezza del personale
DN - France, 04-09-2021
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L'accueil, le service et la gentillesse du personnel, l'emplacement (à 5mn à pied du centre en passant par le front de mer) et la vue imprenable sur la mer, les chambres et la vue depuis le balcon, le petit déjeuner, l'espace piscine : tout était super ! Nous avons passé un excellent séjour dans cet hôtel que nous recommandons fortement !
Rien.
Anonymous, 03-09-2021
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RRP - Spain, 03-09-2021
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All
Some neighbors are gossiping infrot of the hotel.
LE COURTOIS PATRICK - 06400 - France, 03-09-2021
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Dimitris Konstantilieris - - United Kingdom (Great Britain), 01-09-2021
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Best breakfast I’ve ever had. The rooms are super clean with beautiful and calming materials. The staff is lovely and super helpful and made our stay perfect.
J - France, 01-09-2021
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Very warm and kind welcome by the staff. The breakfast is remarkable by the number of pies proposed.
Very good location oit of the center of Chora which is 5 mn by walk.
The hotel has been very recently refurbished, with a small spa area.
We had a room with a sera view but at the ground floor, which was a bit restricted. Ask for the rooms at the first floor.
You may take the breakfast outside but in such a case, you are in front of the cars parked in the street and belonging to the clients of the hotel. Providing another parking area would be great.
Kara Page - Wilmington - United States of America, 31-08-2021
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I loved the place! The family running it was wonderful, the food was excellent, the courtyard was beautiful, the views were amazing.
Anonymous, 31-08-2021
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Location, hospitality, clearness, facilities
That I was charged for a Greek coffee.
Anonymous, 30-08-2021
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Very helpful, professional and friendly staff.
KONSTANTINOS PANAGIOTOPOULOS - CHALANDRI 15231 - Greece, 30-08-2021
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Room view
Breakfast
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QR - France, 30-08-2021
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A very good place with a warm welcome that really make you fell like home.
AD - Switzerland, 30-08-2021
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The hotel is excellent, perfect location, nice, comfortable and clean rooms, staff goes the extra mile and breakfast is jus amazing.
I recommend 100% this hotel.
Michael SLAVID - Edegem - Belgium, 25-08-2021
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Everything: great location, magnificent rooms (if possible go for a sea view room!), warm and extremely friendly hospitality and - last but not least - a mouthwatering buffet breakfast included which is simply amazing!
YM - Italy, 25-08-2021
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the kindness, the cleaning, the breakfast, the services, the position and the view!!
nothing
Francesca Smithwick-Driver - Manhattan Beach - United States of America, 09-08-2021
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Food, service and accommodation exceptional.
Nothing .
G - France, 07-08-2021
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The place, the staff, terrasse spa
Adele Cappelluzzo - - Italy, 06-08-2021
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Everything
Nothing
CHRISTINA NOUSKA - EDESSA 58200 - Greece, 05-08-2021
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Καθαρό και όμορφο!!! Εξαιρετικό προσωπικό, τέλεια τοποθεσία!!!!! Ήταν όλα υπεροχα και θα το προτιμήσω ξανά!!!!
md - United States of America, 05-08-2021
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Everything about this place is just WOW. This hotel was THE BEST experience I have ever had with any hotel stay in my life. The owner and the staff are so awesome. They treat you like a king.
The free breakfast is so amazing that I will pay 20 euros just for that.
The hotel is located on a hill just 5 min away from town. You can watch awesome sunset while sitting on the cushy furniture right outside their hotel while sipping your favorite cocktail.
PT - Greece, 05-08-2021
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Breakfast, it was very clean, very friendly staff and eager to assist, location was great, small spa was the cherry on top!
Anonymous, 04-08-2021
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RM - Germany, 03-08-2021
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b - France, 02-08-2021
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the warm welcome
the good advises for the visit of the island
the wonderful and varied breakfasts
FB - 22765 Hamburg - Germany, 30-07-2021
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Very personal atmosphere. It felt like visiting family. The staff was always more than friendly with no exceptions. The breakfast was extraordinary.
Only one thing: The coffee from the machine is only second best...
CI - Westlake OH 44145 - United States of America, 29-07-2021
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Everything
alain carriere - clichy 92110 - France, 29-07-2021
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Anonymous, 29-07-2021
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Anonymous, 29-07-2021
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The hospitality was incredible. From the huge breakfast every day to the staff making us feel like family with local recommendations to the surprise gifts in our room, everything was perfect! The room itself was clean, spacious, and comfortable with a huge patio overlooking the ocean. We 100000% would stay here again!
M - France, 29-07-2021
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The staff was extraordinary and very helpful. Breakfast was composed of fresh products served in large quantities.
Rooms were confortble and clean. The spa was welcomed. Evrything was perfect, We thoroughly enjoyed our stay and would certainly come back without any hesitation. We stongly recommend Hotel Grotta.
B - United States of America, 29-07-2021
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Everything was beyond excellent. Staff, accommodation, food. Best hotel I've ever stayed at. Will recommend to everyone.
Anonymous, 22-07-2021
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HB - Switzerland, 20-07-2021
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Wonderful breakfast
Amazing hospitality
Clean and modern, great views.
We love the Grotta!
Nothing
Anonymous, 20-07-2021
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Stephanie Couitt - Paris - France, 15-07-2021
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Nicoletta was a fantastic hostess; warm, kind, funny. We loved her! Breakfast was delicious and filling. The place is clean and cozy. A great library. A beautiful view! Overall, we were so happy to have stayed at the Grotta Hotel; we wish we could have stayed longer!
The court yard isn't so private, you can hear your neighbors. We wished it could have been a bit more secluded but otherwise, no complaints.
SL - 38100 Grenoble - France, 15-07-2021
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Anonymous, 15-07-2021
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Everything - especially Nikoletta and the team. And breakfast! Have already recommended several times ( stayed 4 times over the years).
You can show my profile as Maureen LIDDELL, Scotland ( that wasn’t given as an option)
Nothing
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ADM - United States of America, 14-07-2021
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Incredibly warm and hospitable service, welcoming us with a glass of wine upon check in. Every time we returned to the hotel each day, they made us feel very welcome. Also, great location, less than 10 minute walk from town and all its services. Superb breakfast
Everything was stellar.
NN - San Diego - United States of America, 14-07-2021
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Breakfast and staff were amazing!
Nothing
QR - France, 09-10-2020
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Everything is perfect but above all the kindness and the welcome are incredible.
SD - Germany, 30-09-2020
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Everything!!!
Especially the breakfast
Nothing!
AF - Amsterdam - Netherlands, 30-09-2020
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Amazing breakfast and friendly staff (Nicoletta). We loved our little patio and the view of the sunset. We hope to return again next year :)
Nicos Savvides - Limassol 4044 - Cyprus, 30-09-2020
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Everything was above our expectations. Beautiful location fantastic decoration fabulous breakfast amazing people professionals Niki & Marie with there personal touch, we will recommend it to all our friends. I don't like to be anonymous.
Regards
Nicos Savvides 00971566868301 or ±35799649154
As above everything
Anonymous, 29-09-2020
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5* service. Great location. Amazing breakfasts.
Leaving (But we came back 3 days later for another week)
Anonymous, 29-09-2020
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MC - France, 29-09-2020
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The homemade breakfast was the best
My room wasn't really quite
vk - Netherlands, 29-09-2020
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Excellent stay with wonderful staff and fabulous breakfast
nothing
Anonymous, 29-09-2020
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emma goldman - London - United Kingdom (Great Britain), 29-09-2020
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Everything It was spotlessly clean, for a start, and the service was absolutely wonderful. The staff are just gorgeous. So helpful and lovely in every way. I could not recommend this hotel highly enough.
N/A.
WALLET - 74940 ANNECY - France, 29-09-2020
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AMAZING spot!
Welcoming staff.
Great breakfast INDEED
NO - Chapel Hill, NC 27516 - United States of America, 03-12-2019
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This was easily our favorite place in Greece. Beautiful location, lovely rooms and furnishings, great views, spectacular breakfast, and absolutely extraordinary hospitality. We were truly welcomed here and were comfortable from the moment we arrived.
We didn't like that we could only stay for a few nights. Next time, we're going to stay much longer!
MD - Watertown - United States of America, 24-11-2019
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Great breaklfast
CW - United Kingdom (Great Britain), 24-11-2019
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Everything!
Amazing staff, beautiful location and fabulous facilities, loved it!
Nothing
MJB - Bridport - United Kingdom (Great Britain), 23-11-2019
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The friendly welcome. The helpful staff. Everything was extremely good.
I liked it all.
Anonymous, 22-11-2019
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Very very lovely stay early November!!
Great service they arranged for us the rental car brought directly to the hotel. Old town and port max 10 minutes walk and what a beautiful view to the Appollon monument
Thanks for everuthing especially for my husband very nice souvenir for his 50th birthday❤❤
Nothing
AB - France, 21-11-2019
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Very nice hotel in Naxos.
Perfect staff.
Amazing breakfast.
The place to stay in NAXOS !!
everything was perfect !
DB - United States of America, 21-11-2019
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The friendly staff. The breakfast buffet was excellent.
ajt - United States of America, 20-11-2019
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Great breakfast buffet, clean and comfortable room with a modern bathroom and great harbor and sea views. Staff friendly and helpful.
Randall Pinson - Farmington 84025 - United States of America, 20-11-2019
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So clean and the food in the morning was amazing but nothing was as spectacular as the service at the hotel!!
Renate Muhina - Wokingham - United Kingdom (Great Britain), 20-11-2019
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Everything. Staff and the place was amazing. If I ever going back to Greece, I will make sure I return to the hotel Grotta atleast for night.
AY - United States of America, 20-11-2019
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Everything was great. Everyone made us feel so welcome. The breakfast buffet was the best I've ever had.
Amazing location. Immaculate cleanliness. Best hotel I've ever stayed in.
Chris Milewski - Oregon 53575 - United States of America, 14-11-2019
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This was one of the most amazing places we've ever stayed. The staff was so incredibly helpful and made every effort to make us feel special. The location and views were top notch. The food....oh my, so damn good!
We'd stay there every single time if we go back to Naxos again.
Nothing at all. It was simply perfect.
Daniel Bollinger - 3035 Frieswil - Switzerland, 14-11-2019
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MA - Old Saybrook, CT 06475 - United States of America, 14-11-2019
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Loved everything about the hotel. The staff, especially Nicolette, were amazing, the food, the ambiance, location were all superb. The hospitality and warmth were something I’ll never forget. Just an amazing experience
Nothing
CAUCHOIS - - France, 14-11-2019
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Parfait! Gentillesse de nos hotes, vue top, repas et petit dej extra, piscine, sauna, hammam génial...et des petites attentions
RH - United States of America, 14-11-2019
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Best breakfast in the universe! We loved Marine and Nicoletta. The view of the Portara from our room was stunning. We loved every single thing about this hotel.
Nothing!
MB - Le Mans 72000 - France, 14-11-2019
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The welcome, the exceptional breakfast, the location...... we travel a lot and it's an excellent hotel that we recommend without hesitation!
Nothing!
Stepan Zraly - London - United Kingdom (Great Britain), 14-11-2019
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You can say it was customer service ,but it was the friendly approach of people who are working there .I never seen such a nice approach to the clients of the hotel .And of course the morning buffet was amazing .But even the litle gesture like piece of cake in the room which I love very much .I have to say it was really nice experience Thank you .We will come back
DH - Newport 4020 - Australia, 12-11-2019
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Ever aspect of the hotel and our stay was lively
Nothing
MF - - France, 12-11-2019
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The breakfasts are heaven on earth ! Congrats because we can see there is a real work behind it.
Everybody is ao nice and our room was cosy.
Thank you !
The fact that we had to leave at some point ... :,(
Anonymous, 12-11-2019
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The service and the staff were superb
Nothing not to like.
Anonymous, 12-11-2019
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Incredible service and people will be back!!
Anonymous, 12-11-2019
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Fabulous stay recently. Such a wonderful staff and the breakfast was truly memorable. Highly recommend!
FdG - Switzerland, 12-11-2019
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very cordial and efficient staff
CaCJ - FORT MYERS - United States of America, 12-11-2019
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From our first step into Grotta we felt like it was our home. We were welcomed with smiles, a glass of wine and home made bakery goods to start our day. Our room was ready, we unpacked and began our day exploring Naxos. Colletta is a perfect host and has established a working staff to make anyone's stay an excellent journey. As well, their breakfast SPREAD enabled us to explore the TASTES of Naxos, what an awesome wake-up call! Thank you, Grotta!
Anonymous, 07-11-2019
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Fabulous staff; warm and welcoming; ultimate in guest services; perfect location; best breakfast in the universe!
We loved everything about Hotel Grotta!
Anonymous, 05-11-2019
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CHG - United States of America, 01-11-2019
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EVERYTHING!! Friendly and caring staff. They make you feel as though you are family. Facility was clean. Homemade breakfast DELICIOUS. Knowledgeable. Made great suggestions to enhance our stay.
N/A
CM - United States of America, 30-10-2019
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LM - United States of America, 29-10-2019
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We loved the view, especially at sunset. Breakfast was very generous in the variety of dishes. Dinner was also excellent with a decent selection of wine and cocktails. Although the walk uphill from town was a slog it really wasn’t too far. We definitely would stay there again. Also, we appreciated the free transfers to and from the airport. And the staff was super friendly and eager to help with anything we needed.
Nothing.
AM - Australia, 29-10-2019
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Philippe JORIS - PEPINSTER - Belgium, 29-10-2019
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All et particulièrement l’accueil de Marine qui parle le Français
Nothing
bV - United States of America, 29-10-2019
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The staff went out of there way to make us feel welcome.
From the welcome drink and snack when we arrived, to the front desk service helping us make arrangements, to the outstanding breakfasts. I can’t say enough about our stay here. We were picked up from the ferry port and it was complimentary. And so many sights were in walking distance, rooms were clean and comfortable. Would stay here again for sure.
Anonymous, 29-10-2019
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I absolutely love this hotel and the staff. They are so welcoming and really make it personable. My husband said it’s the best service he has gotten. Highly recommend this place. View is excellent of the Hora.
NOTHING!
LL - United States of America, 29-10-2019
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Amazing breakfast every morning and you're treated like family!
Nothing really stands out as a problem.
Anonymous, 16-10-2019
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AMG - United States of America, 16-10-2019
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The staff were extremely friendly and helpful. The food was excellent.
I can not fault this hotel at all!
Gerard Moyles - County Galway H91VH9V - Ireland, 16-10-2019
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EM - Ireland, 10-10-2019
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The most wonderful, kind, helpful and cheerful staff made our stay at Hotel Grotta a holiday to remember. And yes it is definitely the "best breakfast in the universe"!
The setting, the ambiance and the food are second to none and we will definitely be going back for more!
Absolutely nothing to dislike!
SC - United States of America, 08-10-2019
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The location was perfect - just a short walk from the Old Town area. The hotel’s public rooms as well as the guest room were spotless. The breakfast spread was amazing also. However probably the best part of Hotel Grotta is the staff. Everyone made us feel so welcome from the minute we walked in the door and were handed a welcome drink and snack until we checked. One of the best hotel experiences in our travels throughout the years!
Not a thing!
EM - United Kingdom (Great Britain), 08-10-2019
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The service was 100% excellent - friendly, welcoming and professional. The rooms were beautiful and the bed extremely comfortable.
There was nothing I didn't like about this hotel. An absolute pleasure to stay here.
Cynthia L Ramsey - MORGANTOWN - United States of America, 08-10-2019
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This was an amazing hotel with an amazing staff! They went way out of their way to make our visit a 5 star experience from our arrival/ pick up at airport, arrival at the hotel and whisked away for a bite to eat and a drink while they took our bags to our room, to the over the top breakfast spread in the morning. The views were great too!
visit was too short :)
K&SK - United States of America, 04-10-2019
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The wonderful staff led by the amazing Nikoletta! The beautiful rooms, nice views,proximity to the port.
We loved everything!
Anonymous, 04-10-2019
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The persons are very kind and the position is very good
NlC - Canada, 01-10-2019
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Everything was just perfect. Very clean, beautiful hotel; staff is just amazing - very friendly and helpful, you get a feeling that you came back to see your old good friends. Amazing breakfast buffet with so much variety of delicious and very Greek food; great coffee and cheeses. Location is within walking distance (10 min) to the town center waterfront but you do not hear the hustle and bustle of the vacation crowd. I will definitely go back to Naxos and stay at this hotel The price is very good for the quality of service and amenities.
n/a
JR - ROBINA, QLD 4226 - Australia, 01-10-2019
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Loved the breakfasts, friendly staff that couldn't do enough for you. Nice modern rooms. Great welcome drink and pie on arrival.
Nothing
M - France, Metropolitan, 30-09-2019
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Gentillesse du personne, confort, la vue et le buffet du petit déjeuner
Philippe JORIS - PEPINSTER - Belgium, 30-09-2019
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Anonymous, 30-09-2019
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TG - United States of America, 26-09-2019
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The staff were all so warm and welcoming. The breakfast was an amazing spread everyday. I would highly recommend this hotel.
OLM - France, 25-09-2019
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The staff , thé food, apeacfull place
I do recommence
Nothing
PP - Jersey City - United States of America, 23-09-2019
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The staff was so amazing! The location, food, cleanliness, all perfect!
MR - Larissa, 41222 - Greece, 22-09-2019
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Renovated - Modern deisgn
Location, very close to Naxos town
Cleanliness
View from the room
Balcony
Amazing breakfast
Staff was very warm and friendly
Compact room
C - HOUSTON, TX 77056 - United States of America, 19-09-2019
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Everything except...
the tiny bathroom and ... the coffee :(
Anonymous, 19-09-2019
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Lovely hotel, fabulous and kind owners and staff
ROUAIX Pascal - TOULOUSE - France, 18-09-2019
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Amazing place, very close to Naxos town.
Staff very nice, good services.
A pool could be appreciate.
G - Toronto - Canada, 17-09-2019
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Certainly the breakfast was a highlight, as well as the very hearty welcoming. This is my second time staying at this hotel and I continue to hold that in fond memory.
Massimo Di Luca - - Italy, 17-09-2019
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The location, the courtesy and friendliness of the staff and the excellent breakfast
Our sea view room was slightly small. Little space to store clothes
STEFANELLI - 35127 Padova - Italy, 17-09-2019
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Tutto
Niente
VA - Australia, 16-09-2019
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Welcome on arrival with a refreshing drink and home made snack.. Amazing breakfast.
Owners and staff treated you like family.
Beautiful room with a great view.
Loved my stay at Hotel Grotta.
CB - Ireland, 16-09-2019
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The best hotel breakfast - EVER.
So welcoming, as usual.
Great value.
Facilities are excellent - especially the pool/spa area.
Anonymous, 13-09-2019
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The owners are the kindest, most gracious hosts. The breakfast is spectacular.
Anonymous, 12-09-2019
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Anonymous, 11-09-2019
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TW - Phoenix - United States of America, 11-09-2019
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This was the best hotel we have ever stayed at. When we arrived, their shuttle driver picked us up at the ferry, carried in all our bags, and the hotel staff gave us a warm welcome with welcome drinks and a snack. It was so nice after a long travel day. Our baby cot was already set up in our room so we could go straight to bed. Each morning there was a huge, delicious and freshly made breakfast. They also left a snack in our room each day, and even left a book for our baby. The amenities were fantastic, and the view of the sunset is spectacular. I wouldn't stay anywhere else!
Nothing
in - France, 10-09-2019
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Anonymous, 10-09-2019
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Lovely room -- comfortable bed, spotlessly clean, spacious, nice lighting and decor.
Absolutely amazing breakfast! Dinner also excellent.
The friendliest, kindest and most helpful service in any hotel.
The sun roof.
The views.
This is seriously one of the best hotels I've ever stayed in.
CK - KOZANI - Greece, 10-09-2019
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VS - Australia, 05-09-2019
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The friendliest staff we have ever met at a hotel. They went over and beyond. The breakfast was like no other a banquet of taste sensations and a view to die for
Loved everything!
Anonymous, 04-09-2019
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Anonymous, 04-09-2019
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Sabine Callaris-Schaf - Paris - France, 03-09-2019
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I love everything at the Grotta : beautiful room and view, fabulous breakfast (varied, enormous, home made), very good dinners with a view, and above all the people working at the hotel : you feel like you're part of the family. I've never felt that in any other hotel I went to. Bravoooooo !
Nikoletta Charalambous - NICOSIA 2414 - Cyprus, 03-09-2019
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All!!!!
Anonymous, 03-09-2019
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Decoration is very nice, al the same time it was super clean. The staff are fantastic. Everything was perfect.
Anonymous, 31-08-2019
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The breakfast was amazing.
GEORGIOS CHRYSANTHOPOULOS - ATHENS 10435 - Greece, 30-08-2019
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Εξαιρετικη εμπειρια διαμονης σε ενα χωρο οπου δημιουργουνται ομορφα συναισθηματα μοναδικες εικονες και υπεροχες αναμνησεις!!!
Το ξενοδοχειο και το προσωπικο δεν σου αφηνουν περιθωρια για κατι αρνητικο !!!
Anonymous, 29-08-2019
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Manuel Forlini - Sannazzaro de, 29-08-2019
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everything was excellent! The breakfast and the staff were Amazing!
absolutely nothing
Anonymous, 28-08-2019
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Anonymous, 28-08-2019
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The accommodation, Breakfast location
Staff..everything
Anonymous, 28-08-2019
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Staff, courtesy, location and all.
Too small available parking area, only handmade Jams but too special.
Anonymous, 26-08-2019
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Nice, comfortable room, very clean, very helpful staff, good location & views, good breakfast buffet
MW - Hampton - Australia, 26-08-2019
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Hotel Grotta has to be one of the best hotels I’ve stayed at in Greece. The owners and staff are delightful and welcoming, the breakfast spread is Amazing, and the rooms very comfortable with an excellent bathroom. The location is perfect for a peaceful stay, and just a short walk (5 mins) to the town Centre. Also a great cake shop is nearby for coffee :)
I needed a massage and the owner helped arrange with a local English-speaking physio. I would definitely recommend this hotel and return!
Liesbet Peers - 2018 - Belgium, 21-08-2019
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It is a wonderful hotel , extremely niice wielcome from the owners!
Helen Kindis - Sydney - Australia, 21-08-2019
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The Grotta was fantastic. The service was great. The rooms were clean and beautiful. The breakfast would have to be the BEST we have ever had while traveling. Nothing was to difficult for the staff at Grotta Hotel.
Absolutely nothing
DF - Canada, 21-08-2019
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The service was amazing. The staff was very courteous. The breakfast was very good, very generous.
I would definitely go back to this hotel.
Anonymous, 16-08-2019
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SS - United Kingdom (Great Britain), 14-08-2019
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Great hospitality and very baby friendly. Great breakfast!!
Nothing
Ann Heskin - Galway - Ireland, 14-08-2019
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Best hotel in the universe and I'm serious
ZERO
JK - Australia, 14-08-2019
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Amazing place to stay. Modern, clean and great facilities. Without a doubt, the best breakfast i have ever had in a hotel. Nikoletta is an absolute gem. Cant wait to return one day.
JS - United States of America, 14-08-2019
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Wonderful and welcoming staff, pristine hotel, marvelous views from the roof terrace, and the best breakfast in Greece. I wouldn't stay anywhere else in Naxos Chora.
Anonymous, 09-08-2019
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ME - Egypt, 09-08-2019
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Everything
Nothing
JG - United Kingdom (Great Britain), 09-08-2019
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This is a lovely comfortable hotel with great views. Excellent breakfast and dinners which can be taken inside or outside. The family who own and run it and their staff are really friendly, helpful and kind.
Nothing
GRG - Australia, 07-08-2019
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All of the above;pick up/drop off at port; excellent breakfast; family owned/run hotel offering outstanding service.
Nothing
Anonymous, 06-08-2019
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The family and staff were so welcoming. We were visiting our very good friends the Sotos.
VICTOR ca stILLO LABRADA - Terrassa 08221 - Spain, 06-08-2019
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Great Hotel, in a fantastic location, and a wonderful staff, that make you feel like at home.
Nothing
CR - Ireland, 02-08-2019
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Absolutely everything. We were kindly picked up from the port. Our bags were taken off us and sent directly to the room and we were shown to the sunny terrace overlooking the water and the Portara, where we were given a welcome glass of wine and some pies. Nothing was too much for any of the staff. Everyone was so pleasant. We got recommendations for places to eat and they were booked for us. The breakfast is AMAZING and the afternoon treat left each day was so welcoming. The most relaxing and best stay we've probably ever had on any holiday. We've been talking about it since and we can't wait to go back. I can't possibly recommend Grotta enough - go go go, you will not regret it.
Leaving!! We can't wait to be back.
Cl - France, 02-08-2019
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Cleanliness and friendliness
Nothing special
MP - 31770 - France, 02-08-2019
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Everything ! Staff, meat, place... what else ?
nothing
tm - wednesbury, ws10 9az - United Kingdom (Great Britain), 31-07-2019
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The service, the friendliness of the staff, the wonderful breakfast.
LANG ANNE and CLEMENT - MUNDOLSHEIM - France, 31-07-2019
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This is probably our best hotel experience in Greece ! The hospitality is amazing , the welcome is so warm and friendly ...
and from there a great panoramic seaview with incredible sunsets.
We like everything.
EG - France, Metropolitan, 30-07-2019
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Séjour début juillet 2019. Excellent accueil avec transfert très pro à l'arrivée comme au départ. Le personnel est au petit soin pour vous faire passer le plus agréable des séjour. Les chambres sont très propres, confortables et la literie est excellente. L'hôtel est très bien situé à 5mn à pied du centre ville accessible à pied par un chemin côtier. Nous avion une vue sur mer sur le sunset et la porte d’Apollon. Petite attention (patisserie maison) tous les jours dans la chambre. Une boisson de votre choix est offerte à l'arrivée. Les petits déjeuners sont grandioses avec une grande diversité de produits locaux et faits maison. Nous avons beaucoup voyagé et il est rare d'avoir un si grand choix avec une telle qualité pour ce genre d'établissement. Le spa et l a piscine sont très agréables. La température du jacuzzi reste par contre très élévé 40° et est difficilement réglable. Prêt de serviette et de parasols pour le spa ou pour aller à la plage. Le roof-top propose une vue superbe pour prendre un verre ou dîner face au sunset. Nous avons loué la voiture sur leurs conseils (funcar) et elle a été livrée à notre hôtel sans problème. Véhicule récent très propre. Au départ nous avons laissé les clefs à la réception. Nous les remercions pour leurs conseils avérés sur l'île et leur gentillesse. Si je reviens à Naxos, je retournerai dans cet établissement sans hésitation.
Jacuzzi difficilement réglable. Eau 40° trop chaude.
Ann Heskin - Galway - Ireland, 29-07-2019
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Unbelievable service. This is the best hotel I have ever stayed in for service, staff, comfort, location, friendliness, value for money and BREAKFAST! The breakfast is the best breakfast in the universe!! Unreal.... Also their white wine is so nice we asked if they would ship it to Ireland and the US. I will defiantly be going back. Thanks for everything, Ann
I hated leaving!
Jesus Araguzo Rivera - - Spain, 26-07-2019
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Everything, the staff, the location, how clean it was, the breakfasts, the views. It is a great hotel.
Having a survey like this is also great.
Nothing.
Elena Georgiou - - Cyprus, 26-07-2019
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Excellent staff! So hospitable and friendly! Beautiful and clean rooms!
RS - Seattle WA 98117 - United States of America, 26-07-2019
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The people are great. The location is perfect. Restaurant food is excellent. Looking forward to a return visit.
JL - Ystad - Sweden, 25-07-2019
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Everything and the staff was more then excellent.
Nothing.
GNW - Bangalore - India, 25-07-2019
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Extremely friendly staff.
Excellent customer service.
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Edina Sinanovic - Cape Town 8005 - South Africa, 25-07-2019
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Friendly and helpful personnel, tasty food especially coffee and home made cakes, and the swimming pool.
Cannot think of anything that I did not like
NK - United States of America, 24-07-2019
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Amazing staff made us feel welcome and at home; very clean hotel. Amazing home cooked breakfast. Gorgeous patio with sunset views over Apollo temple. Highly recommended and will return!
Nothing!
DJP - United States of America, 24-07-2019
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Loved absolutely everything! This is an extraordinary hotel! Thank you so much!
Dima Khoury - Beirut - Lebanon, 24-07-2019
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Everything!! It felt like home. It was my second trip to naxos and my second stay at the hotel and I will definitely come back for a third time!
Nothing
ml - victoria 3440 - Australia, 05-07-2019
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Breakfast is an amazing spread of delicious food.
The staff are welcoming and extremely helpful.
We were picked up and driven back to the airport.
There is a beautiful view of the sea and village.
It is a short walk to the township.
Ariadne Burk - - United States of America, 03-07-2019
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The GROTTA Hotel was our home away from home. Nicoletta and Dimitris owners are the most wonderful people in the world. They treat each guest with such love, hospitality, respect, and kindness. Despina, Maria, Marina, and all the staff were just so wonderful!!! I wish I could’ve stayed there forever. The breakfast was delicious, healthy and wholesome. The hotel was very clean, modern and up to date. The most beautiful vacation in Naxos ONLY BECAUSE of the lovely hospitality of THE GROTA FAMILY. Efkaristo Paropoli
Ariadne, Tasoula, Alex and Rob from BOSTON MA. SPIRO WE’RE WAITING FIR YOU AT M. I. T!!!!
John Taylor - Plettenberg Bay - South Africa, 02-07-2019
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The service and staff was overwhelming excellent. Nicoletta and Marine were fantastic but everyone from the guy who fetched us at the ferry port to the girls serving at night were brilliant. Fantastic facilities, we enjoyed the pool, Jacuzzi etc. Excellent breakfast. Location is great with beautiful view. Rooms are very clean and comfortable we loved every minute at Grotta Hotel.
Anonymous, 02-07-2019
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Everyone at Hotel Grotta made us feel welcome and special right from the moment we were picked up at the pier till when we were dropped off at the pier. The welcome “best in the universe” glass of wine and cheese pie on their outdoor patio made us feel like royalty. The breakfasts all were delicious and with so many options. Some days, the cleaning staff left slices of tasty cake in our room. We very much appreciated Nikoletta’s help in arranging our car rental and the detailed suggestions she gave for where to go. Certainly, if I return to Naxos I will stay there again.
Nothing. Everything was wonderful.
TC - Canada, 02-07-2019
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The hosts were warm and welcoming and offered excellent service. Breakfast was excellent.
Room was on the small side with not enough storage room for belongings.
SH - United States of America, 29-06-2019
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The people were the best....so friendly, welcoming, helpful. The location was beautiful and convenient. The rooms were very nice, and spotless, the food was good, the rooms were very reasonably priced. We also really liked Naxos.
Anonymous, 28-06-2019
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mcmw - United Kingdom (Great Britain), 28-06-2019
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The amazing friendliness of the people. The food was delicious and the beds one of the most comfortable I have ever had.
pool lovely but small and semi indoor
Hector longoria - Houston, Tx 77009 - United States of America, 28-06-2019
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Everything but especially the breakfast and people working there.
Nothing
Anonymous, 28-06-2019
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Anonymous, 28-06-2019
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Everything was perfect and much was beyond our expectations. For instance, when we arrived at the hotel, we were offered a welcome glass of the “best wine in the universe” with a slice of cheese pie. Everyone is friendly and eager to help with anything you need.
One of my teeth broke just before I arrived so I sent Grotta an email asking if they could book an appointment with a recommended dentist for as soon as possible. They arranged it with an excellent dentist within walking distance and checked with me to make sure I was okay after. Amazing service.
Nothing
ST - Germany, 24-06-2019
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The family atmosphere, the great wine and perfect dinner! Good service in every detail, from begin pick up at the harbour till leaving!
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DA - Hudson, Ohio 44236 - United States of America, 23-06-2019
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Very friendly staff. Clean rooms. Wonderful location. We again really enjoyed our stay (have stayed here before)!!
HvW - Netherlands, 23-06-2019
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Hotel Grotta hebben we geselecteerd op basis van de zeer positieve reviews op diverse sites. Belangrijk voor mij is de aanwezigheid van een lift, omdat ik nu eenmaal erg veel moeite heb met traplopen. Het hotel ligt heel fraai in het lagere deel van de wijk Grotta. De ligging is bijzonder rustig en toch op steenworp afstand van de stad en de haven. Extreem vriendelijke en efficiënte ontvangst en check-in. Eerst een welkomstdrankje en -hapje, daarna naar de kamer. Het hele gebouw verkeert in een extreem fraai onderhouden staat. Onze kamer (50) is ruim genoeg en voorzien van een ruime, zeer comfortabele badkamer met heerlijke inloopdouche. Verder hebben we een fijn, groot balkon met uitzicht over het kastro, Portara en uiteraard de zee. Er is goed internet en voldoende werkruimte voor PC. Veel stopcontacten en dat is heerlijk: pc, fotoapparatuur, navigatie, telefoons: er moet veel worden opgeladen! De kamer beschikt over een heerlijk supergroot bed. Het ontbijt is een verhaal apart: nooit eerder hebben we zoiets meegemaakt: subliem! Steeds weer andere gerechten, warm, koud, hartig, zoet. Alles ook buitengewoon fraai uitgestald. De auto en de fietsten staan op openbaar terrein voor de deur op een doodlopend weggetje. Maar misschien toch het allerbelangrijkste: de heel persoonlijke, vriendelijke, behulpzame staf. De kennismaking met Grotta heeft ons doen besluiten het geplande verblijf in september van 3 nachten op Naxos aanzienlijk te verlengen!
-/-
Gina Veltri - Penticton, BC V2A 8W2 - Canada, 22-06-2019
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Location is wonderful, quiet, scenic, clean, and great hospitality. Location is at the start of the trail from Oia to Fira hike. We highly recommend the Grotta Hotel. We stayed for 3 nights in April and had an excellent experience. Gorgeous view, cute cave room, close walk to town. The other rooms are beautiful and we hope to return some day. Thank you Cristina and Captain John for your kindness and hospitality!
CDM - Fort Lauderdale FL 33316 - United States of America, 21-06-2019
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Grotta Hotel was wonderful. The staff was great. They made us feel like family. The breakfast was unbelievable. So much to choose from. The location was perfect. I look forward to going back sometime soon.
Anonymous, 17-06-2019
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Wonderful!!!
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SD - Australia, 14-06-2019
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Everything nothing to dislike!
The staff were amazing and made you feel so welcome. Big family feel they were all Super informative...
We travelled with our special needs daughter and they could not have been more caring or accepting. Amazing!!
NO COMMENTS for this section 10/10!!!
gleizes - Aspères 30250 - France, 12-06-2019
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un accueil formidable, un sens du service hors du commun et un petit déjeuner exceptionnel
EL - United States of America, 11-06-2019
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Welcoming and friendly staff. Amazing breakfast. Watching the sun set from the veranda. Sparkling clean rooms.
KS - United States of America, 11-06-2019
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We were welcome like family and treated the same throughout our stay. Above and beyond is how we describe our time at Grotta Hotel. Immaculately clean, well designed and managed with lots of little extra’s everyday. Mama’s breakfast feast and the treat waiting for us in our rooms at the end of the day, the smiles and genuine caring about our comfort and stay there while in Naxos exceeded all expectations and exceeded every other hotel we stayed in our travels about Greece!
Nothing
DC - PERTH - Australia, 11-06-2019
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The location, the view, the staff were all fabulous.
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H - France, 11-06-2019
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The team was top. And breakfast super. Please don t change.
CC - SARASOTA - United States of America, 08-06-2019
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Everything was wonderful!! They made you feel like family. Everyone went above and beyond. We even changed our itinerary after staying a few days in Crete to return to Naxos and stay at Grotta Hotel for the remainder of our vacation. The food was fantastic and the location was perfect.
There was nothing to dislike about it.
SB - France, 08-06-2019
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Tres bon hotel, tres bien placé, personel au top, excellent rapport qualité prix
Je recommande sans hésiter
Rien
EKK - Redmond - United States of America, 06-06-2019
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I love the family feel at Hotel Grotta. Nikoletta and all of her staff are so welcoming and accommodating.The breakfast buffet was amazing and delicious. The location is great, just up the hill from the town center and easy to walk. Beautiful view. We will definitely return!
Anonymous, 06-06-2019
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Such friendly and accommodating staff
Nothing
Theresa H Chodan - Saint Charles - United States of America, 06-06-2019
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Everything!! The accommodations, tne breakfast, but.most of all, the friendliness, care and concern of the hotel staff to ensure your stay with them is the best, and it is! 6 Star Service Hotel!
Absolutely nothing! There is nothing that requires improvement.. This hotel has managed to achieve perfection!
Reza Abbasian - McQueeney, Texas, 78123 - United States of America, 06-06-2019
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Everything
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RN - Portland, OR 97219 - United States of America, 06-06-2019
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The cleanliness of the rooms, the fabulous views, the amazing breakfast. But most of all the hospitality is beyond compare, the best we have encountered anywhere else we have ever stayed. The staff truly loves their guests, and love their jobs.
That I couldn’t stay forever!
Anonymous, 06-06-2019
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I loved the hospitality and the friendliness of the staff.
The beds were a bit old and the pillows were awful. It was like sleeping at a grandmother's house.
KH - United States of America, 05-06-2019
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We absolutely LOVED Grotta Hotel. The staff are amazing, warm, helpful and caring. Location is terrific, close to port, but far enough for peace and rest. Breakfast is amazing, so much great food choices.
Pool is indoors. More outside lounging areas are needed.
Anonymous, 05-06-2019
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MM - New Westminster, B.C. - Canada, 05-06-2019
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From our welcome drink and appetizer to our goodbyes, everything was "the best in the universe." We can't say enough about this amazing gem of a hotel.
TK - Germany, 05-06-2019
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Breakfast, Kindness of Nicoletta and Marie
nothing
PUG - Arlington MA 02476 - United States of America, 05-06-2019
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I found the owner and staff to be gracious and welcoming. The location was perfect, just outside the main port with breathtaking views of the sea. Breakfast was outstanding with a wide variety of foods that could accommodate everyone’s preferences. The offerings of vegetable pies were wonderful.
KS - North Tonawanda 14120 - United States of America, 05-06-2019
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The best thing about Grotta is the management and staff. They are kind, personable and make you feel at home. Above and beyond
Nothing
VG - United Kingdom (Great Britain), 05-06-2019
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The very friendly and helpful staff. The lovely view from our sea facing room. The delicious food served at breakfast.
It would have been good to have had more sun bathing/seating areas outside
Anonymous, 05-06-2019
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Our room was not quite ready when we arrived. We were greeted warmly and offered a superb glass of wine and spanakopita while we waited. The breakfast was truly the best buffet ever due to excellence of food and tremendous variety. Staff was warm and helpful. Value for money was exceptional. Could not have been more pleased.
Room was a little small.
Anonymous, 05-06-2019
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No place makes you feel so welcomed. Lots of personal touches. Best breakfast. Very kind people
Nobody in Greece supplies washcloths even tho they offer shower gel. It makes no sense
ph - Richmond CA 94804 - United States of America, 04-06-2019
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The staff was incredibly helpful and friendly, the location is beautiful and the price was very reasonable.
JT - Canada, 04-06-2019
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Everything at Hotel Grotta was fantastic. The staff were incredibly welcoming and helpful. They greeted us with a free glass of wine, and left a full bottle of wine and food for us in our room. The breakfast buffet was outstanding! The beds were so comfortable, the rooms were exceptionally clean, and the spa area is lovely. We would love to come back and stay for longer next time!
MS - Italy, 04-06-2019
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the view, the breakfast, the design
Anonymous, 04-06-2019
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The athmospäre is excellent
MC - Australia, 01-06-2019
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Best staff, wine and cocktails in the universe
CP - SEATTLE - United States of America, 01-06-2019
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Everything. They make you feel like you are family there and take care of every detail of your trip! I will definitely be returning. You dont get to hug levels with any hotel owners here in the states!
Siow Choon Phua - 530943 - Singapore, 01-06-2019
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Everything - from the welcome drink, comprehensive information on check on places of interest and how to go, ever friendly staff always ready to answer any questions and without doubt, one of their best and delicious breakfast spread I’ve ever had in my 58 years of travel.
Not at all.
LL - Belgium, 31-05-2019
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Staff : personnel aux petits soins
Sauna, hammam, jacuzzi, 10 min a pied du centre et de l embarcadaire du ferry, navette gratuite ferry- hôtel
J espère y retourner très vite
Anonymous, 31-05-2019
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kindness of staff, excellent food. Wonderful breakfeast!
Very good white wine
nothing
William Griffith - YORK - United Kingdom (Great Britain), 31-05-2019
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Friendly staff, lovely location with a fine view.
NA - Australia, 25-04-2019
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We stayed two nights at Grotta Hotel in early April and cannot speak highly enough of the hotel and the generous hospitality we were shown by Nicoletta and the team. We were made to feel very welcome right from the start when we were first picked up from the ferry.The breakfast was a standout, truly the ‘best in the universe’! Our room with a view to the sea was very comfortable - watching the setting sun from our balcony was a highlight. The hotel is very well located within easy walking distance to the town and restaurants. We highly recommend Grotta Hotel and we will certainly stay there again if we are lucky enough to visit Naxos in the future.
There is nothing we didn’t like about Grotta Hotel - I wish all hotels were like this!
RT - Singapore, 12-04-2019
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Very friendly staffs, very clean, very good location, service and excellent breakfast!
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Anonymous, 09-04-2019
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David C Fuller - Verona Virginia 24472 - United States of America, 11-11-2018
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Everything was wonderful from the time we were picked up at the ferry terminal to the warm greeting by Nikoletta and Maryna. Great restaurant recommendations and trip planning assistance. The breakfast buffets were outstanding.
There was nothing not to like.
Anonymous, 06-11-2018
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They treated us like family from check-in. We own a family-run small hotel and appreciate the effort that goes into creating this type of experience for guests. Grotta certainly knows how to please!
Christopher Webster - Washington - United States of America, 05-11-2018
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The breakfast was exceptional. I appreciated the range of food offered and the quality of the cooked items. It was hard to resist all of the savory pies and the sweets. The hotel staff were extremely friendly, from the driver who picked me up at the port (and returned me there) to the front desk staff and the cleaning staff. The front desk staff answered all of my questions quickly and fully, contributing very much to the enjoyment of my stay on Naxos. They even gave me the details of a hiking trail at Halkio that took me to some very old churches. They also made recommendations on which interior towns to visit and how to get there by public transportation. When the television in my room did not work, they got it repaired promptly. The pool and hot tub were added benefits that I really enjoyed.
I would have preferred to be put in a room with a seaside view (which I paid for) on the second floor. I was not aware when I made my reservation that my room would be on the first floor.
SW - Croton on Hudson, NY 10520 - United States of America, 05-11-2018
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1) The warmth of the owners, very high level of personal attention
2) The high quality of everything at the hotel in the room and throughout the building
3) Quality and extent of the sumptuous breakfast every day.
4) Unexpected extras such as a welcome drink and homemade cake left in the room every day.
5) Location and view. Away from "downtown" but only a short walk away.
Anonymous, 05-11-2018
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Breakfast, pool, hot tub, clean and spacious room.
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DS - United States of America, 05-11-2018
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Great hotel and an amazing breakfast. I don't know why anyone would stay anywhere else on Naxos. Great staff. Great Value.
Nothing.
gdg - 32174 - United States of America, 05-11-2018
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Everything about Grotta Hotel is loved. The hosts, "momma" and "papa", are two of the nicest people you'll ever meet and backed by an equally wonderful staff. The breakfast there is legendary and will want to have you jump into the kitchen to learn all the dishes. Great rooms with great views of the sea. An indoor pool with fun features and a whirlpool, sauna as well. Beautiful patio and rooftop garden to relax.
That's easy...having to leave and come home!!!!
Anonymous, 05-11-2018
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There is nothing to not like about this hotel.
DB - Co.Kerry, V92C99T - Ireland, 25-10-2018
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Staff were fantastic
Food was excellent
Drinks were excellent
Athmosphere was superb
Location excellent
Value excellent
It is very seldom that one cannot offer a single issue that would serve to improve a Hotel experience. The management and staff of this hotel obviously think Long and hard of everything to provide the ideal experience
SL - St. Gallen - Switzerland, 24-10-2018
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The staff was so friendly, they treated you as you were an old friend. The breakfast was amazing and the room nicely furnished.
The jacuzzi in the Spa was too hot, about 40 degrees Celsius, it shouldn't be hotter than 36. It also smelled not very good.
Le Gallo - 56100 - France, 23-10-2018
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Accueil fabuleux, petit déjeuner extraordinaire et vue magnifique
Anonymous, 20-10-2018
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We enjoyed the personal, family- centered service approach by all the staff. Special touches like a welcoming drink and snack were appreciated. The breakfast buffet was amazing. The food was homemade and delicious. The hotel was clean and modern.
BR - Australia, 19-10-2018
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Fantastic service. Fantastic facilities! Breakfast was amazing!! The variety of home cooked food on offer was astonishing! I would definitely stay there again!
Note! It was 5 stars
CY - France, 19-10-2018
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Anonymous, 19-10-2018
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AK - United States of America, 19-10-2018
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The hotel is beautiful. The location is perfect. The staff is magnificent.. and then there's the breakfast. The most delicious, largest, most fabulous breakfast every morning!
YD - - United Kingdom (Great Britain), 19-10-2018
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Always very welcoming and such a good atomosphere. Staying in the hotel is one of the reasons for us to visit Naxos and this was our 4th visit. Look forward to next one.
Anonymous, 19-10-2018
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The breakfasts were fabulous! There was an amazing spread of quiches, fruits, cakes, etc. put out every morning. Each day different options were offered. And each morning the staff took joy in preparing a special dish for my husband who is lactose intolerant.
The staff are very friendly and helpful!
The hot tub was very nice.
Anonymous, 17-10-2018
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Anonymous, 15-10-2018
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Truly great hotel with amazing service and the best ever breakfast
NM - Canada, 14-10-2018
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Perfect stay in a beautiful island with attentive host Nicoletta.
Nothing
Steven Gevercer - Sacramento - United States of America, 14-10-2018
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This is a family run hotel. The staff are unbelievably kind and helpful. The breakfast homemade was the best ever! I can’t say enough wonderful comments. The best hotel ever!!!
I loved everything
d - - France, 14-10-2018
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Everething was perfect!!! Thankd
JB - SAINT MAUR DES FOSSES - France, 14-10-2018
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We really enjoyed our stay in Grotta Hotel. Staff is really focused on helping customers at all times, and really friendly, whatever their position in the organization.
View from the hotel is amazing.
And, last but not least, breakfast is exceptional.
Thank you.
Nothing.
MO - United Kingdom (Great Britain), 12-10-2018
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Staff were excellent and gave informed guidance about recommendations of what to visit and see. Food was wonderful and freshly made . Views were excellent.
I thoroughly good hotel , one that I would not hesitate to recoomend.
Some might say that it was located a little bit out of town up a hill. I would say that this allowed excellent views and more peaceful surroundings .
AZ - Foothills T0L1W2 - Canada, 12-10-2018
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We loved the location, style and cleanliness as well as the amazing breakfast and local tips from Marios the owner!
We loved it all!
PD - France, 12-10-2018
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Kindness,view, breakfast, sauna, gamma, swimming pool
Les chambres au raz de chaussée côté extérieur ont peu de fenêtre, les autres très bien
Anonymous, 12-10-2018
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Anonymous, 10-10-2018
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MB - Saint Louis, MO 63105 - United States of America, 04-10-2018
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The personnel are engaging, very helpful, and totally positive. The location is excellent with a view over the water and facilities that are great, modern and clean. The breakfasts are multifaceted and wonderful; more choices than one can eat, excellent, fresh and homemade.
Nothing
MD - Australia, 04-10-2018
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The staff are very friendly and the breakfasts are amazing!
Anonymous, 03-10-2018
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hospitality
Anonymous, 02-10-2018
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Comfortable room, service was good.
Lack of outside space, needed a shady area to relax with comfortable chairs, perhaps a few plants would help.
Anonymous, 01-10-2018
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The staff were super friendly but naturally
the breakfast was the best we had inGreece .Good lunch cation
Nothing
Anonymous, 01-10-2018
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Food, service, view
Shower going cold
Anonymous, 01-10-2018
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The staff were exceptionally friendly and helpful, it was the best service we have ever experienced at a hotel. The breakfast was out of this world.
Anonymous, 30-09-2018
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CR - Geneva - Switzerland, 30-09-2018
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Everything was excellent from start to finish.
Free pick up from the port (and return) from Christophe.
Complimentary arrival drink and quiche watching the sea.
Advice on what to do on Naxos as well as booking car hire delivered directly to the hotel.
Rooms are smallish size, but large enough for two to stay comfortably, everything was very clean.
Breakfast was homemade greek cuisine and was absolutely brilliant.
Most especially, the service was impeccable. I really admire the positivity and enthusiasm of all of your employees, I felt happy after every single interaction, which is a rare feat.
Congratulations to management, owners and employees! Easily the best, most genuine hotel service I have ever receive
I didn't stay long enough.
ES - Wickenburg - United States of America, 29-09-2018
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Loved everything about it! The staff are incredible, friendly, helpful, smiling and fun. Like visiting family!!!!
Everything was perfect from start to end!
Lisa Hawkins - - Australia, 28-09-2018
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Anonymous, 27-09-2018
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wonderful experience, staff fantastic and unbelievably helpful. location is good if you have no trouble walking. hotel amenities amazing.
pool too small to swim
CH - United Kingdom (Great Britain), 26-09-2018
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Amazing people and service
Probably the best breakfast in the world!
Views over Naxos Town and the Portara
Comfy rooms with everything you need
Nice pool and Jacuzzi downstairs
Perfect location
Nothing I didn't like :)
Dirk joostens - Grobbendonk - Belgium, 26-09-2018
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Personal approach & service
Stunning view from restaurant
Best breakfast in the “univers”
That we only booked for three nights
Anonymous, 26-09-2018
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Our room was too small everything else perfect
PJP - Parempuyre 33290 - France, 25-09-2018
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super service, formidable petit déjeuner
propreté, tout est exellent
nothing
Gerard billy - VERSAILLES - France, 25-09-2018
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Kindness of the staff.
Breakfast
The SPA was not working
Anonymous, 25-09-2018
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Anonymous, 25-09-2018
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the location is very central to all attractions
There was nothing to not like about this boutique Hotel.
MT - United States of America, 25-09-2018
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What did I like? Everything. And everyone.
RENE TASTET - Miami - United States of America, 25-09-2018
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Everything! Staff, food, location and comfort
Anonymous, 25-09-2018
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Everything. This is a beautiful little hotel. Nicolette and her staff are so welcoming and friendly. The property is beautiful . The breakfast was amazing with almost everything homemade. We had an amazing room with a balcony looking out to the ocean. My husband and I stayed at Grotta hotel 5 years ago and I knew if we ever returned to Naxos this is where we would stay.
Anonymous, 25-09-2018
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The best breakfast. Clean room.
Anonymous, 25-09-2018
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DA - Hastings on Hudson NY 10706 - United States of America, 25-09-2018
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Everything!
Nothing!
Anonymous, 25-09-2018
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PM - - United States of America, 25-09-2018
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The hotel was perfectly located and convenient to reach the center of town. The staff was so warm and friendly! Everyone went out of their way to make you feel welcome from the welcome drink to the gluten free items at breakfast. The artichoke quiche was delicious!!!! We will definitely be back.
Nothing.
Anonymous, 25-09-2018
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The welcome we received and the general friendliness of all the hotel staff was outstanding. The food is brilliant. The terrace is a lovely spot to watch the sunset from before wandering down to the town for dinner.
CU - United Kingdom (Great Britain), 23-09-2018
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The food is amazing - what a wonderful breakfast spread! The staff are incredibly friendly and nothing is too much trouble. By far the best hotel I have stayed in for years.
Nothing not to like. It's a little out of town but it's still in walking distance.
gh - fort lauderdale - United States of America, 22-09-2018
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The owners and staff were wonderful
The location and view fantastic! The food was amazing!
Everything!!
Anonymous, 21-09-2018
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The staff is amazing— warm, friendly and make you feel like family. The rooms are clean and comfortable. The entire hotel is beautifully decorated and has views of the ocean and the town. The town is a brisk walk away. Breakfast was delicious and a piece of cake is left in the room for you.
Anonymous, 21-09-2018
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They went above and beyond to make sure we had a wonderful stay. They made us feel more like family visitors!
CP - Australia, 21-09-2018
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All the staff were so friendly and helpful and we were welcomed to the hotel so warmly. Breakfast was absolutely fantastic and a complete treat. We will definitely be back to stay at this amazing hotel!
Nothing! It was fantastic.
A - Spain, 21-09-2018
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Paolo Moret - 31015 - Italy, 20-09-2018
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First of all availability and kindness of staff, then location, breakfast and rooms.
Nothing in particular
Anonymous, 20-09-2018
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staff, greeting, and breakfast was amazing!
Annalisa Ugo - 10141 - Italy, 20-09-2018
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Amazing breakfast, amazing people, rooms spotless clean with great sea view, super service and attention to customers
Nothing
Cesare - ROMA - Italy, 20-09-2018
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Position, fantastic breakfast, courtesy of the staff and services offered.
Anonymous, 20-09-2018
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Very friendly and clean. Great location and breakfast.
Maurice - Cornas - France, 11-09-2018
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Nous avons apprécié la navette gratuite du port à l'hôtel, l'accueil chaleureux, le confort des chambres, les conseils pour rendre notre séjour agréable, les petits déjeuners faits maison.
Le prêt des serviettes de plage !
Le personnel toujours disponible et à l'écoute.
Séjour merveilleux
Dimitra Vassiliadou - Athina - Greece, 11-09-2018
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I liked everything. Mostly the owners who are great people always willing to help you .
Gretta hotel really helped to have a grate vacation.
MJ - Langley, BC V3A 6G7 - Canada, 09-09-2018
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Everything!! It was a perfect holiday! Food was outstanding (breakfast buffet was truly the best I've ever had!); staff extremely friendly and helpful; location was excellent and view was breathtaking. We are definitely going back very soon!
Not a thing! It was perfect!!
Anonymous, 07-09-2018
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Great location, amazing staff, and a breakfast you will never forget!
Alessandra Serra - 16128 - Italy, 06-09-2018
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L'ospitalità e la disponibilità dei titolari e del personale, la vista, l'ottima colazione, il confort della camera, la cura dell'hotel.
Nulla
MA - Greece, 06-09-2018
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Η τοποθεσία, το Ï€Ïοσωπικό, το Ï€Ïωινό και το style του δωματίου και των κοινόχÏηστων χώÏων.
Anonymous, 06-09-2018
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Recently renovated, lovely rooms and interior. Fantastic location where you can see the sun set right behind the ruins of Apollo’s temple. Breakfast was incredible and home made.
KORDILA EVANGELIA - Αθήνα 17341 - Greece, 06-09-2018
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Anonymous, 06-09-2018
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The incredibly friendly staff
Andreas Kyprianou - Larnaca - Cyprus, 06-09-2018
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Anonymous, 05-09-2018
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Yuri Cherniakov - - Israel, 05-09-2018
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Staff was extra friendly, almost like family. All services were great, excellent breakfast. A perfect experience which I recommend to all people visiting Naxos town.
No such things.
Nick Panoskaltsis - Montreal - Canada, 04-09-2018
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Everything!!!
NIkos Dimitriadis - 14121 - Greece, 03-09-2018
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staff , PRO
sometimes you could the bath from besides room.
Anonymous, 03-09-2018
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Great location w beautiful views, great house wine, and phenomenal staff!!
Anonymous, 03-09-2018
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Anonymous, 03-09-2018
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Thomas John Chamberlain - Montrose - United States of America, 28-08-2018
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This hotel is one of best we’ve ever stayed in. Every staff member took friendliness, helpfulness and problem-solving to an all new level. And the breakfasts!! WOW. Farm to table fresh, bountiful and beautiful, and so very delicious.
Having to lease. 3 days was not nearly enough time to truly enjoy this hotel, the people and the island.
Anonymous, 27-08-2018
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Staff. Location. Amazing Breakfast.
Melfi Axais - Laval, Quebec, Canada - Canada, 27-08-2018
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Amazing breakfast! Amazing view! Great location, fabulous hospitality and very very clean. Loved it and would highly recommend it.
Stephen Russell - Liverpool L23 7TN - United Kingdom (Great Britain), 27-08-2018
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Everything. Absolutely brilliant. Top class.
Anonymous, 27-08-2018
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The staff were really spectacular, and the breakfast was very notable. This was one of those hotels that you will remember for the rest of your life.
I was a little sad that the spa portion closes at 9 PM, as the evenings are so late in Greece (no one eats dinner before 9 pm). It would have been nice to have soaked in the hot tub for a bit after a long day of exploring.
charles kearney - MONTROSE CO 81403 - United States of America, 27-08-2018
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It was the perfect place to stay. I’ve never seen better service. Location was so convenient & the breakfasts were over the top.
This is very minor but it would be nice to have Kleenex in the rooms.
CR - United States of America, 27-08-2018
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Anonymous, 27-08-2018
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Hospitality, Location, View, Breakfast, Ease of Parking
Room privacy
Anonymous, 26-08-2018
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One of the best breakfasts in Greece, with many home made local specialties. Magnificent views from the reception and dining room. Excellent, friendly, round-the-clock service. Exceptional family managers are always present, and looking after every detail. Staff is amazing, and a night in for dinner at the hotel is a reasonably priced, high quality treat and welcome relief from the bustle of town. Unforgettable!
Anonymous, 16-08-2018
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MD - Canada, 14-08-2018
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Absolutely everything! It was by far the best hotel experience we ever had and we have been to many around the world. The people make you feel like you are part of their family. So helpful amd caring. The breakfast is beyond amazing in its variety, authenticity to the culture, and quality/freshness. They also keep every inch of the hotel incredibly clean and spotless. It really is a special place. The Lianos family and all the staff are incredible - thank you!
There isn’t one thing that we did not like - it was excellent.
DR - Italy, 11-08-2018
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Superb position, incredible customer service, staff was beyond friendly, great own white wine, super clean, modern and comfortable.
Nothing.
Anonymous, 11-08-2018
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Service was great. Breakfast amazing. View breathtaking. Best place to stay in Naxos. Loved it !!!
nothing
c - saint genis laval - France, 10-08-2018
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Everything was very good.
The staff mainly is incredible always available for helping and giving advises.
The service level is on top.
The breakfast is a must.
Nothing.
FAUQUET SYLVAIN - 59200 TOURCOING - France, 09-08-2018
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Staff so kind, so available, so smily
Services, presentation of the island and recommandations for the visits, library, umbrellas+towels for the beach,
Foods, exceptionnal wonderful breakfast, dinner and cocktails also
Spa (Sauna Hammam Jacuzzi)
the modern rooms
the view on the sea and Chora
Only missing a real swimming pool... but when you have such beautiful beaches on Naxos, it is not a problem anymore.
Anonymous, 09-08-2018
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Anonymous, 07-08-2018
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Breakfast was delicious, homemade and varied.
The bedrooms and bathrooms very comfortable.
For children a more classic choice for bfast like pancakes, croissants .
Michael Finder - La Grange - United States of America, 07-08-2018
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Very thoughtful/friendly staff and delicious breakfast. Also, the indoor pool and sauna were excellent amenities.
Nothing.
Anonymous, 03-08-2018
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VM - - Belgium, 03-08-2018
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The view from the breakfast room and terraces, the extreme kindness of staff and owners, the unbelievable variety of food served for breakfast!
MARINA MARKIDOU - 2015 - Cyprus, 03-08-2018
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Καταπληκτικό ξενοδοχειό , απίστευτη φιλοξενία ηταν όλα καταπληκτικα!!!
ΩÏαία δωμάτια, ΤΕΛΕΙΟ Ï€Ïωινό Ï€Î¿Î»Ï ÎºÎ±Î¸Î±ÏÏŒ! Άψογη η θÎα απο το δωμάτιο!
Το Ï€Ïοσωπικό ήταν πάντα στη διάθεση μας και Ï€Î¿Î»Ï ÎµÎ¾Ï…Ï€Î·Ïετικό! Θα το συνιστοÏσα ανεπιφÏλακτα!!!
Δεν υπήÏχε τίποτα αÏνητικό.
KH - Switzerland, 03-08-2018
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All staff are super warm, kind and helpful.
All staff and super breakfast
Anonymous, 02-08-2018
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The friendliness and attention to detail. The customer service was first class
We loved everything
MA - - France, 02-08-2018
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The location upside the town is very nice and it’s only 5mn by foot to be in town
The buffet for the breakfast is just incredible !!!
All the staff is very nice and helpful, they arranged our pickup at the port at our arrival and they also arranged a rent a car directly at the hotel
A great place to stay
If I really have t say something negative, I can say that the room is a little bit small
NP - - Greece, 02-08-2018
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Everything: cleanliness, location, comfort, excellent breakfast, and above all, the staff was amazing.
CHARALAMPOS PAPADOPOULOS - �?�?ΣΣ�?�?�?Î�?�?�? - Greece, 02-08-2018
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Hospitality, great food, great accomodation
ME - Italy, 02-08-2018
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Everything
Nothing except the coffee machine 😬
PICHOT - 31500 Toulouse - France, 01-08-2018
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NB - Marlboro - United States of America, 31-07-2018
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Loved every minute of staying in this property! Contact them ahead of time - they will pick you up at the ferry even though it is only 5 minutes walk. The nicest family around! Breakfast, midday snack, dinner if you want, all the local activities - they are amazing! The only one addition would be great of they had great beach near by - the closest one is very rocky but we enjoyed it anyway.
Nothing
RG - 3184 - Australia, 31-07-2018
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Amazing view! We loved sitting on the patio watching the sunset. The hotel staff are beautiful and treat you like family. I highly recommend you stay here.
Anonymous, 31-07-2018
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Kindness of staff
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services (we appreciated hamman very much and the breakfast too)
View
Anonymous, 31-07-2018
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Every single detail! The hospitality, the rooms, the cleanliness, the food. It's feels like home and even better!
I'm definitely coming back.
Anonymous, 31-07-2018
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MS - United Kingdom (Great Britain), 30-07-2018
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I liked just about everything! If I had to call out one thing it would be the friendliness of the staff. It almost felt like family (but in a non intrusive way). The hotel is family run and everyone we met really cared about our well being and comfort. On top of that the facilities are new and well kept and food is delicious! There's no need to think twice, just book this hotel and you'll have a fantastic stay!
The walk from the city centre at night. It only takes 10 minutes but the path is not well lit and stony. You can get by with your phone's torch though and I think there is a slightly longer asphalt road if you prefer that .
Anonymous, 30-07-2018
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Staff was amazing! They do not know the word "No". Best customer service I've ever received. Food was amazing as was the wine. Can't wait to come back.
N/A
Apostolos Axais - Laval - Canada, 30-07-2018
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Caryl Daly - Northport 11768 - United States of America, 30-07-2018
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We loved everything about this hotel! Everyone is so friendly and welcoming! This is the second time I stayed here and it is the most wonderful hotel! It is perfectly clean and comfortable! The location is great... it is close to town and you can easily rent a car or take a bus to the beaches.
The pathway down to town can be a bit difficult at night without lights.
Anonymous, 30-07-2018
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Super staff.
Anonymous, 30-07-2018
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Everything!
Very friendly staff, we received a very warm welcome with local juice and traditional pie.
Very clean rooms. Wifi excellent. Breakfast excellent. Amazing views from common areas and very close to the harbour where the tavernas and coffee shops are.
Cannot think of anything. We did not have a car, so I do not know how easy it is the parking situation in the area.
MM - Italy, 30-07-2018
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PL - Cyprus, 30-07-2018
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Everything! I recommend it wholeheartedly
ES - Switzerland, 30-07-2018
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- amazing stuff which was very helpful to help us plan our stay
- great location
- brilliant breakfast
- swimming pool mostly in the shade
Marc CIBERT - - France, Metropolitan, 27-07-2018
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LS - White Plains 10606 - United States of America, 26-07-2018
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Loved everything. We spent our honeymoon at the Grotta 24 years ago. So when we were coming back with our 18 year old son, we knew we’d be coming back. He was so happy there. We even met another family with kids his age which enhanced the trio even more.
It is even better than it was. The rooms, location, spaces, pool and spa. But mostly the people who own and work there.
Truly a special place with special people.
Thank you Nicolettea and family and staff.
Quade Lightbody - Fredericton NB - Canada, 26-07-2018
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There aren't enough positive superlatives to describe Grotta Hotel!
Service, location, cleanliness, amazing food.... truly the most warm and generous people you'll ever meet!
Anonymous, 26-07-2018
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Especially the spa, the bar and the view. Also the possibility to rent a car directly at the hostel.
We were a couple, and we had two single bed instead of a twin bed..
JGW - United Kingdom (Great Britain), 26-07-2018
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The staff and the Spa and the view from the balcony
That there was no bacon and eggs/scrambled eggs or sausages at breakfast.
Also very limited parking and unsurfaced path into the Port.
stefan jez - dorval - Canada, 26-07-2018
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Everything! This was our favorite hotel on our entire trip! Nicoletta and Marine are just amaznig! so friendly and helpful! Everyone at the hotel was super helpful in fact! Super clean, great view of the sunset. Overall just amazing.
ME - Greece, 26-07-2018
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Friendly service, very clean rooms, great breakfast buffet.
MB - United States of America, 26-07-2018
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Everything! from the room, the view, the staff, the breakfast , it was perfect.
Nothing
C - France, 25-07-2018
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the welcoming. the delicious breakfast. the comfort. the transfers.
nothing
Anonymous, 25-07-2018
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The hotel was very quaint and the staff made us feel like family. We even got a hug when we left! The breakfast was also amazing.
AW - United Kingdom (Great Britain), 25-07-2018
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Clean, modern, great bathrooms, excellent breakfast and very friendly staff. Location was superb - a short walk to the main town and port.
Lack of a pool - but we knew that when we booked.
RE - United Kingdom (Great Britain), 25-07-2018
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Lovely modern hotel in a quiet location although up a slight hill! Lovely and clean and the staff can’t do enough for you. Fantastic breakfast and great cocktails!
Nothing
SF - Italy, 29-06-2018
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Tutto
Nulla
KM - reston - United States of America, 29-06-2018
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Staff is amazing. So kind and friendly. They make you feel a part of their family. I also LOVED the breakfast every morning. Delicious!! Rooms were nice and clean. I enjoyed the hot tub.
I would have liked a little warmer temperature in hot tub. That is all 😊
Anonymous, 29-06-2018
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The staff was friendly and helpful. The breakfast was wonderfu
Do not recommend swimming in the ocean near the hotel because sewer is released into the ocean there. Also there is oil on that rocky beach
Anonymous, 28-06-2018
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The staff made the experience wonderful for us. Every single person was so friendly and caring, it made our stay very memorable
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Fantastic friendly multi lingual staff, nice atmosphere, great location
Having to leave
HV - Langenfeld, 40764 - Germany, 28-06-2018
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Kindness of staff, never had a better breakfast, outstanding clean rooms, great sea view from our rooms.
No complains!
CW - France, 28-06-2018
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Anonymous, 28-06-2018
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Friendly, gracious and helpful staff. Cleanliness and decor. Amenities. Views. Near many fun things to do.
Rooms were a little small.
Anonymous, 28-06-2018
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very friendly staff that helped us with everything, including car rental. The room was very tidy and we enjoyed a cake that was placed in our room every single day :)
We were also very impressed of the breakfast with looooads of varieties.
We can highly recommend the hotel and of course Naxos.
Anonymous, 28-06-2018
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Very helpful and friendly staff, beautiful hotel in a great location with a stunning view, and of course, a fantastic breakfast. Exceeded expectations!!
YG - Winterthur 8404 - Switzerland, 28-06-2018
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The warm welcome from Marina and the entire reception-team. The staff is so friendly, helpful and blitheful. :-)
The breakfast buffet absolutely fabulous - homemade pies, cakes, jam, fresh fruit-salad and and and...!!!!!
Everything was nice and neat. Thank you so much.
The next time, and it will be a next time, I will rather book a room in the upper level, with balcony or facing the sea.
Our room was in the semi-basement facing the courtyard, so the circulation of the air wasn't the same as above.
Anonymous, 28-06-2018
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The welcome and friendliness of the staff and the quiet location.
Nothing!
Anonymous, 28-06-2018
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Anonymous, 28-06-2018
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Staff was so welcoming and helpful! We loved the welcome snack and drink when we arrived, and the breakfast was the best we've had in Greece!
Our room and views were amazing with a perfect location looking at the arch and town but only a few minute walk.
Nothing-it was perfect!
ES - Canada, 28-06-2018
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Everything, specially the staff.
Nothing
ES - Canada, 28-06-2018
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Everything, specially the staff.
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Anonymous, 28-06-2018
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ZR - Australia, 28-06-2018
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Loved our time at Grotta!
Excelkent position, staff an unforgettable breakfast 😀
LR - United States of America, 31-05-2018
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The staff was soooooooooo gracious. There was not a single instance in 5 days/4 nights where I was not greeted with a smile. Everyone from the porter, to the service staff, to the folks working the wonderful breakfasts were delightful. This left am impression on my husband and I that held true throughout our two weeks in Greece: Greece was full of the most amazing people. We had a blast!!!
I can't think of a single thing, honestly.
MH - United States of America, 26-05-2018
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The hospitality was amazing!!! The location and views from our veranda was breathtaking!!! The breakfast buffet was enormous and delicious!
Greeting you at check-in with a glass of homemade wine and tasty baked cooks was a treat and nice touch!
Nothing!!!!
Anonymous, 23-05-2018
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Staff were friendly
Breakfast was awesome
Views are spectacular
Nothing
SL - United States of America, 23-05-2018
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Friendly and helpful staff, location
The view of our room.
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Everything. The staff were brilliant and the food was excellent. Great location and view.
Nothing.
AH - United States of America, 10-05-2018
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Everyone made us feel so special and like we were being welcomed into their home. The view is amazing. Also, the decore was so relaxing and clean.
Nothing!
Anonymous, 09-05-2018
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breakfast, service, friendly atmosphere, excellent staff
HF - Canada, 07-05-2018
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Liked everything!
Nicoletta and Dimitris are wonderful and accommodating hosts
The hotel is clean comfortable and the food was delicious
Excellent stay and can't thank you enough
BE - Rockville - United States of America, 07-05-2018
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We had the best time at Hotel Grotta. Thanks to Nicoletta for the warm hospitality and the delicious breakfasts.
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Everything was fabulous! Nicolletta and George (hope we have the names right) we’re super-helpful, very generous, and incredibly kind. We are so happy that we decided to visit Naxos and very grateful that we chose Hotel Grotta.
Dp - CAUSSOLS - France, 07-05-2018
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Meilleur hôtel jamais vu, spéciale mention pour le petit dej et le spa
ZL - United States of America, 07-05-2018
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Feels like a big family!
LC - CHARLEVILLE MEZIERES 08000 - France, 07-05-2018
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JL - United Kingdom (Great Britain), 26-04-2018
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The friendliness of all the staff team, the wonderful breakfast and the great location and views
Corridor noise when other guests were arriving or departing the neighbouring rooms
SLH - United States of America, 26-04-2018
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This was truly one of the most delightful hotels in which we have stayed...anywhere! The facility is clean and beautiful, but the owners, and staff make it special. They are friendly, extremely helpful, and just genuinely know how to make every guest feel welcome. And boy, can they cook! The breakfast, and treats were amazing! I can't say enough good things about the Hotel Grotta.
Nothing.
WC - Singapore, 20-04-2018
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The warmth and hospitality - staff made every effort to make guests feel welcome. Rooms were clean. Plus awesomely yummy breakfast - widest spread of hotel breakfast we’ve ever had honestly.
Most value for money hotel we’ve stayed at in Europe by far.
Nil. Everything was great.
RLD - United States of America, 18-04-2018
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We loved Hotel Grotta. The staff is happy, friendly and very helpful. The breakfasts are magnificent and the price is unbeatable. Additionally the island of Naxos is a great choice to visit.
The rooms are smallish but for the price are a good deal. The view from our room was great.
JK - Harrisburg, PA 17112 - United States of America, 18-04-2018
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Best ever...they welcomed us like we were family! Would highly recommend this Hotel for anyone staying in Naxos!!!
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CM - Australia, 22-11-2017
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Everything! This hotel far exceeded my expectations in all aspects. Thank you Hotel Grotta for the most amazing experience, Naxos was the highlight of our trip thanks to your wonderful hotel and hospitality. I highly recommend this hotel to anyone interested in visiting the beautiful island of Naxos.
Not applicable.
AC - Laval, Québec H7M4M7 - Canada, 12-11-2017
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La gentillesse , la disponibilité , la bonne humeur de madame qui nous a accueilli et nous a accompagné tout au long du séjour en nous donnant toutes les explications sur la ville et les attraits à visiter et comment le faire......
La propreté des lieux ainsi que les petits déjeuners copieux et diversifiés.
Rien du tout , tout était parfait ,sauf qu'il faut savoir que les chambres ne sont pas très grandes mais très fonctionnelles. Nous ne sommes là que pour se coucher après tout.......
JG - Tacoma - United States of America, 08-11-2017
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Personal, family atmosphere. Fabulous breakfast. Included shuttle service to ferry. Excellent value for money. I will definitely stay at the Grotta on my next visit!
J - Germany, 08-11-2017
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excellent breakfast and friendley staff
SS - United States of America, 08-11-2017
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Everything is wonderful at Grotta Hotel...the wonderful, inviting staff, the cleanliness of the rooms, the ambience of the entire property, and the wonderful view.
TG - Canada, 07-11-2017
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The location and staff...
The early hours for breakfast. It would be better to finish at 11:00am instead of 10:30 this way the people would be more spread out plus you don't have to wake up early to catch breakfast.
Anonymous, 06-11-2017
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Everything, staff was outstanding and courteous. Started with a welcome drink and appetizer when we checked in, and ended with driving us to the port at no charge to catch ferry. Rooms and entire hotel was spectacularly clean, and breakfasts were delicious. In late afternoon arriving in room, the staff provided desserts. Hotel is close to downtown and overlooks the ocean; rooms with ocean view are worth it. They also had a pool, sauna, steam room and whirlpool which no other hotel has provided on this trip.
Nothing.
RCC - United States of America, 01-11-2017
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Rooms and views were wonderful. Staff was exceptionally friendly and welcoming. Breakfast spread was truly amazing!
TJ - Leesburg - United States of America, 28-10-2017
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The women who greeted us were amazing! Welcomed us w/ wine and pastries. Gave us a map and explained all there was to see on the island. So friendly! And the hotel was clean and comfortable. Beautiful hotel with amazing views. Thank you for making our visit to Naxos so special!!
Nothing!
Anonymous, 27-10-2017
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Everything!
MCV - Brazil, 27-10-2017
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The Lianos family are amazing. Nikoletta let us feel like being at home. The breakfast is wonderful. Do not think about other hotels in Naxos - Grotta is "THE HOTEL"
LO - United States of America, 25-10-2017
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The best hotel we stayed at our entire trip! We love how they welcome you with a glass of wine and appetizer upon arriving at the hotel. We got to our room and they had a bottle of Rose, tea, and a card wishing us a wonderful honeymoon. We also loved the breakfast! It offered so much variety and was so delicious! Highly recommend this hotel upon staying in Naxos! It is an easy walk to the boardwalk, shops, and beaches.
DC - Thames Ditton - United Kingdom (Great Britain), 23-10-2017
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We loved EVERYTHING about Grotta! The room was very comfortable & well appointed with a fab view of the town & sea, the breakfasts were incredible (be prepared to put on weight!) - all home cooked and high quality food. The best thing about it though were the lovely brother & sister who run it, the lady (I've forgotten her name) is so fun & incredibly helpful & bubbly, when we left we felt like we were leaving a favourite aunt and were really sad! Can't rate it highly enough :)
Hard to find anything to improve on - the hot tub was a bit tricky to operate?
Anonymous, 23-10-2017
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Everything
None
AG - France, 23-10-2017
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Swimming pool, friendly staff, clean room.
A little walk from the center
Tj - France, 23-10-2017
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Accueil sympathique, situation de l'hôtel excellente, buffet du petit déjeuner remarquable
PV - Bristol BS16JN - United Kingdom (Great Britain), 23-10-2017
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Breakfast, location and view, friendliness and helpfulness of staff and owners
JJ - France, 08-10-2017
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Cleanliness, comfort, staff very kind and helpful, spacious room, location on the sea shore 5 mn walk from city center, quietness, quality and choice for breakfast.
Highly recommended.
There is nothing I did not like.
AS - Brisbane 4007 - Australia, 04-10-2017
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Everything. The staff are amazing, the food is first class and very plentiful. Views over the Portera and sunsets every evening were stunning. Can't recommend Hotel Grotta highly enough.
Nothing. Loved everything
JC - United States of America, 04-10-2017
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Very nice room with great outdoor space with fantastic view. Everyone is very friendly & accomodating. The breakfast was incredible with most home made dishes & fruits from owner's garden.even had dinner & was fantastic! Location is perfect, nice short downhill walk to center of town. Will definitely recommend to friends & return to stay at the Hotel Grotta!
None
Anonymous, 04-10-2017
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az - ny 10003 - United States of America, 04-10-2017
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Everything was great. Location is perfect with great views. Host was gracious beyond words. Outstanding breakfast. Easy to get to from port - hotel provided pick up / drop off mini van. Very pleased and will stay there again in the future.
All good.
Anonymous, 04-10-2017
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Anonymous, 04-10-2017
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Lovely staff, view, and modern design.
Great breakfast!
CJM - Bend - United States of America, 04-10-2017
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We were welcomed at The Grotta with a glass of wine and a snack. The receptionist was very welcoming and helpful.
Our room was beautiful,very clean and comfortable .
Breakfast was out of this world ! The buffet was very extensive with many,many wonderful choices including many fresh baked dishes.
The location was fabulous, just a ten minute walk from downtown and the ferry terminal. The view was spectacular.
The hotel also has a restaurant that we enjoyed one dinner from. Again the food was fabulous and very fresh.
I highly recommend The Grotta!!!
There was nothing I did or like!
KF - United States of America, 04-10-2017
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This was our favorite hotel during our recent trip to Greece. The family who operate it were very helpful in every way. They helped us to obtain a rental car and with directions on the island. The facility was immaculately clean and in a beautiful location. Most memorable was the extensive breakfast buffet, truly the best we have ever experienced! The owner was exceptionally helpful in meeting my personal dietary restrictions.
This is a lovely place operated by lovely people!
Anonymous, 04-10-2017
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CG - Forest Grove - United States of America, 04-10-2017
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I loved my stay at the Grotta Hotel. The location is perfect and the hotel is beautiful. We were treated like family and everything about our stay made us feel welcomed and cared for. The food is delicious and so is Papa's wine. We had fun in the pool with it's waterfall and jacuzzi jetts. I've traveled to Crete, Santorini and Mykonos and this was by far my favorite hotel.
Nothing
Anonymous, 04-10-2017
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The breakfast, the amazing wine, the staff were so helpful!
Nothing.
SMV - United States of America, 04-10-2017
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Centrally located to Naxos town. Transportation included. Great hotel views. Wonderful staff and service . Awesome buffet breakfast included. Very nice pool, hot tub and sauna and a great roof garden/deck. Would definitely stay here again.
Anonymous, 04-10-2017
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Anonymous, 27-09-2017
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Awesome staff, friendliest staff ever. Food and location was great as well.
Nothing
Anonymous, 20-09-2017
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KF - - United Kingdom (Great Britain), 18-09-2017
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Charming staff
Anonymous, 18-09-2017
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Anonymous, 14-09-2017
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Family owners were very kind. The huge homemade breakfast
Anonymous, 13-09-2017
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Anonymous, 13-09-2017
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Wonderfully warm & friendly staff providing top quality service
Leaving
DV - Australia, 11-09-2017
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Being family run the service was fantastic.
The breakfast was the largest morning feast I have ever seen.....all homemade by mama.
JDR - United States of America, 11-09-2017
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The Breakfast buffet served was amazing! All homemade foods of such a wide variety. It was one of the most delicious meals of my 10-day stay in Greece.
Hotel arranged to pick me up at the port without my having to request.
JB - Australia, 10-09-2017
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We loved every minute here & cannot wait to come back some day.
It felt like saying goodbye to family when we left as you made us feel so welcome. What Beautiful people you are!
Thanks for such a lovely few days in Naxos.
Nothing
MM - Ireland, 10-09-2017
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Excellent, warm welcome to the hotel. Never experienced anything like it.
Only when we had to leave!!!
mg - montreal - Canada, 10-09-2017
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It is family run and everyone there wants you to have a wonderful stay
nothing to not like
rf - Italy, 09-09-2017
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All
Nothing
GP - Turkey, 09-09-2017
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Lovely owners, amazing welcoming, incredible hosting, lovely location, such delicious food, very clean and comfortable accommodation. More than 5 stars. will be back!!
Anonymous, 09-09-2017
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JW - Blackburn - United Kingdom (Great Britain), 08-09-2017
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Everything especially the staff all so friendly and accomadate all round brilliant stay
Nothing
VC - Italy, 08-09-2017
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Fh - reims 51100 - France, 08-09-2017
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The team who was amazing, and bery sympatic
GS - PARIS 75020 - France, 08-09-2017
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kc - France, 08-09-2017
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the staff is amazing : so kind
The breakfast is wonderful
The view is unique
The confort is perfect
nothing
EN - Italy, 08-09-2017
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I liked all my stay. The best: the breakfast!
Anonymous, 08-09-2017
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The view, the staff, the breakfast, the price, the location.
The room size. Quite small. The bed also could be bigger and more comfortable.
Anonymous, 08-09-2017
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Anonymous, 22-08-2017
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Outstanding Service, high level of authentic hellenic hospitality, excellent room design and comfort!Amazing location.
LR - Milano 20155 - Italy, 21-08-2017
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We liked everthing about Grotta. It is an excellent value. The owners were exceptional hosts. We had a five star experience there. I would highly recommend to anyone.
HN - Canada, 21-08-2017
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Hospitality is amazing. We had a wonderful time. Best stay in all of the Greek islands.
Anonymous, 21-08-2017
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Anonymous, 20-08-2017
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Good view, free transfer, wonderful breakfast, warm service
SK - Vaucluse, 2030 - Australia, 16-08-2017
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The hotel itself is magnificent! Beautiful, clean rooms & amazing communal spaces as well! The roof top view & outdoor dining/seating areas to enjoy the sunset are perfect! The hotel is perfectly situated to enjoy the sunset every evening.
The breakfast is scrumptious! You can tell there is so much love and time spent to make the dishes provided.
The staff are such kind people! The service the provide is first class! They were so accomodating and helpful.
They provided us with the experience of a life time
Anonymous, 16-08-2017
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Very welcoming people, their service was beyond my expectations.
Nice and confortable roms,
Amazing view!
Anonymous, 16-08-2017
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Anonymous, 15-08-2017
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Everything is exceptional
Anonymous, 14-08-2017
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La Grotta was clean, the staff was incredibly friendly, and the breakfast was outstanding. The view at sunset was also spectacular. I highly recommend this hotel to everyone.
Anonymous, 14-08-2017
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The staff was excelent and the breakfast superb. Also it was one of the cleanest hotels I have ever stayed in.
PP - Greece, 14-08-2017
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Very helpful and friendly staff, great breakfast, clean and nicely decorated.
(not hotel's fault) the area was a little bit humid.
Anonymous, 11-08-2017
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F - France, 09-08-2017
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All !
Nothing !
HC - Adelaide 5021 - Australia, 09-08-2017
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The family run hotel offered an excellent service making sure we enjoyed our stay. Great location, amazing breakfast well above our expectations.
AA - Laval - Canada, 09-08-2017
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Staff is very friendly and accommodating, they make you feel like a guest in their home. Absolutely amazing experience, we will definitely go back to this hotel when we revisit Naxos.
JH - United States of America, 09-08-2017
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The service and attention to their guest is awesome. We had a super great time.
PL - United States of America, 09-08-2017
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Best hotel experience in Greece
That I had to leave
Anonymous, 09-08-2017
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Anonymous, 09-08-2017
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The breakfast
Anything
EC - Greece, 09-08-2017
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LB - United States of America, 08-08-2017
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Occasionally when traveling you find the perfect combination of amazing and attentive people; professionalism; modern, clean comfort; a fabulous location and the FOOD! Hotel Grotta on Naxos is one of those rare and wonderful finds. Already planning my return!
Not arranging a longer stay - more than 4 nights next time!
TZ - Czech Republic, 08-08-2017
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Clean, comfortable, friendly staff, and delicious breakfast.
Only "disadvantage" is to walk 20 min to the beach. But depends :-)
BM - France, 06-08-2017
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The staff was very friendly and the welcome was warm. The room was comfortable and the hotel is very close from the city with a nice view on the Apollo's gate.
Pn - Spain, 06-08-2017
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The staff was vey friendly, the environment very familiar, they give you any information you need always with a big smile. The breakfast was increíble. Also the have free transfer service, from hotel to airport or to the port, it was very useful for me.
N/A
KN - Cyprus, 04-08-2017
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Breakfast - home made pies, and vegetables from own garden
Very small parking space
Anonymous, 04-08-2017
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AT - THESSALONIKI 546 23 - Greece, 01-08-2017
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Η ΜΕΛΩΔΙΑ ΤΗΣ ΕΥΤΥΧΙΑΣ.ΣΥΓΧΑΡΗΤΗΡΙΑ
ΣΤΗΝ ΟΙΚΟΓΕΝΕΙΑ ΛΙΑΝΟΥ ΓΙΑ ΟΛΑ ΤΑ ΥΠΕΡΟΧΑ ΠΟΥ ΠΡΟΣΦΕΡΟΥΝ.ΔΙΑΜΟΝΗ,ΓΕΥΣΕΙΣ,ΕΥΓΕΝΕΙΑ,ΠΟΛΙΤΙΣΜΟΣ ΚΑΙ ΤΟ ΧΑΜΟΓΕΛΟ ΤΟΥΣ.ΔΙΑΦΗΜΙΖΟΥΝ ΜΕ ΤΟΝ ΚΑΛΥΤΕΡΟ ΤΡΟΠΟ ΤΗΝ ΕΛΛΑΔΑΜΠΡΑΒΟ.
Anonymous, 31-07-2017
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Kindness of employees, beautiful view, delicious breakfast
IR - 5020 Salzburg - Austria, 31-07-2017
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A very, very friendly hotel, the kind driver Christos waited for us in the harbour and brought us to the hotel. There we had a wonderful time (too short), excellent dinner, excellent breakfast , a very nice room (seaview) and a great view to the old city. When we come again to Naxos we will choose this very, very nice hotel again.
HB - France, 31-07-2017
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All the Team was fantastic.
The buffet breakfast is awesome with new items every day like different kinds of pie.
The room was a little bit too small.
MP - Greece, 31-07-2017
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Anonymous, 31-07-2017
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MI - Helsinki 00200 - Finland, 31-07-2017
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Very good breakfast!
Friendly staff.
DB - Menlo Park CA 94025 - United States of America, 25-07-2017
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The Grotta Hotel has one of the most friendly staffs of any hotel I have ever visited. Exceedingly helpful, warm, and polite, we felt welcome from the moment of our arrival on Naxos when we were met by a member of the hotel staff at the airport. The reception at the hotel was the finest we experienced in our three weeks in Europe. The price of the rooms—very clean and comfortable—was an exceptional value. Also, the breakfast served at the hotel is delicious and a great way to start a day of exploring this beautiful island. We loved our stay at the Grotta Hotel!
AB - Greece, 24-07-2017
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I enjoyed the spacious room with the impressive shower, the comfortable beds, the indoor pool and the delicious pies & other local delicacies of the breakfast while overlooking the most breathtaking view of Naxos Town. The hospitality of the owners is also worth mentioning.
I only didn't like the fact that we were left to find the hotel by ourselves when arriving at the port, as the hotel shuttle bus had probably already left with another group of tourists by the time we arrived.
DCV - Italy, 24-07-2017
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The staff was really kind.
The location and view are gorgeous!
Position is perfect.
Room very clean and comfortable.
Breakfast delicious.
Nothing
DH - Montreal - Canada, 22-07-2017
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The staff was awesome, the hotel super clean and its architecture. The location on a hill, where u have an outstanding view of the beach
Nothing
JW - Tampa, Florida 33606 - United States of America, 21-07-2017
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The staff are the friendliest and most gracious of any hotel we have stayed (and we are extensive travelers accustomed to five star locations). The hotel facility is immaculately clean and modern. I can not say enough about the accomodating family and staff that run the place.
Anonymous, 21-07-2017
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GG - - Cyprus, 21-07-2017
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Everything was perfect
AB - - United Kingdom (Great Britain), 20-07-2017
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This hotel has fabulous staff with a great can do attitude.
Nothing.
Anonymous, 20-07-2017
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Love the views and very friendly and helpful staff communication was great.
KaJJ - Hermosa Beach Ca 90254 - United States of America, 12-07-2017
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Everything!
K&J - Hermosa beach 99254 - United States of America, 12-07-2017
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This is the perfect Boutique hotel for a romantic get away or a family vacation! We loved the location, the service, the accommodations and the restaurant!
Anonymous, 11-07-2017
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Anonymous, 11-07-2017
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Very good staff, friendly, polite. An excellent family run hotel with an amazing breakfast spread. Everything looks brand new and so clean. Cool small pool downstairs with a rain shower, jets and a waterfall jet.
I asked about swimming at the beach just down from the hotel and was told it was not too safe with a lot of sea urchins. That was ok BUT they neglected to say that I could swim at the swimming area at the causeway to the Temple which was only a few steps further. I didn't find this out until our last day.
Anonymous, 11-07-2017
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Wonderful breakfast buffet spread, clean and spacious room and the amazing hotel staff!
LA - Toronto - Canada, 08-07-2017
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EVERYTHING! The staff were phenomenal. Nicoletta was such a warm and hospitable woman! The breakfast was abundant, fresh and delicious!
I liked everything!
Anonymous, 06-07-2017
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Everything - this is the best hotel in the world. Fabulous breakfast, beautiful location, comfortable rooms, and the warmest, sweetest hosts you could imagine. You'll feel like family here.
Nothing - I travel a lot, and this is the single most wonderful hotel I have ever found anywhere in the world
Anonymous, 06-07-2017
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Everything!
The hotel is exceptionally clean! The view from the dining room is wonderful. And we enjoyed the pool. The staff is wonderful - friendly, knowledgeable, and goes out of their way all the time. And the breakfast buffet was delicious.
We stayed there in 2010 and didn't even consider another hotel this time around. We would stay there again.
I loved everything.
MBC - Spain, 06-07-2017
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NP - Neutral bay - Australia, 03-07-2017
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The staff.Excellent Breakfast. View and location.
rp - vercurago 23808 - Japan, 02-07-2017
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cj - United Kingdom (Great Britain), 30-06-2017
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superb friendly service
nothing
WA - Germany, 30-06-2017
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We liked the wonderful view and the friendly staff. The staff helped us planning our days perfectly.
The bed was to hard for me.
Anonymous, 27-06-2017
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Anonymous, 27-06-2017
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The staff were absolutely amazing. What a welcome with wine spinach pie and a very informative chat about the island. I loved the decor the sunbeds the roof garden and the outside seating.
The only downside was the shortcut to the front .
EP - United States of America, 26-06-2017
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Loved everything about the hotel! Extremely clean, beautiful accommodations, comfortable beds etc. But the BEST was the owners and everyone who worked there. They made you feel like family and did everything above and beyond to make your stay wonderful and memorable! Not to forget their amazing breakfasts....huge buffets with and endless amount of dishes, pastries, fruits, cheeses and more! And
The views were amazing from the hotel andnor rooms! Perfect location and just beautiful in all aspects! Cannot wait to visit again! Loved our visit!
Absolutely nothing!
Anonymous, 26-06-2017
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Staff was very helpful, hotel was very clean.
Hours of the pool and spa were limited.
SS - La Jolla 92037 - United States of America, 26-06-2017
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Amazing experience at this hotel. A beautiful and convenient venue/location, with considerate and caring owner and staff. They made it a personal objective to make sure we enjoyed our 3 day stay, from renting us a car to having our laundry done to guiding us on where to go to providing an amazing room and amenities. As a result, we were able to fully experience the beauty of the island, and we will be back. We were utterly charmed by this experience.
Nothing!
FB - Canada, 16-06-2017
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Everything, the location, the hotel, the staff, the food etc
Small room for 2 persons with big luggages :( like us
SB - United Kingdom (Great Britain), 15-06-2017
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The hospitality shown by all the staff the breakfast far exceeds any offered throughout the Cyclades the help getting to and from the port.
N/a
VR - 4550 - Belgium, 15-06-2017
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Very warm and friendly welcome.
A few of unexpected extras were really appreciated.
Exceptional breakfast with many homemade fresh pies.
Brand new design.
Staff will organize your rentings and provide you with good advices.
Remarquable!
GL - 52618 - Korea, Republic of, 15-06-2017
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Everything was perfect!!!! Thank you!
Well, our room is underground. Next time we'll stay in a room with balcony which we can see the sunset in our room. :)
LL - France, 15-06-2017
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Accueil très familial et beaucoup de bons conseils.
Rien
Anonymous, 15-06-2017
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Excellent. A really great welcome. Super clean - impeccable. Loved the pool and hot tub (on a wet day). Mama's breakfast to die for!! Papa's wine likewise. Would recommend to any friend...
Nothing
DD - United States of America, 11-06-2017
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The friendly staff, gracious hospitality, tasteful and comfortable room, amazing food, and beautiful views.
Anonymous, 09-06-2017
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Everything
Nothing
Anonymous, 08-06-2017
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Anonymous, 07-06-2017
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Anonymous, 07-06-2017
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Besides welcome drink, there is welcome food which is suprising.
Traditional greek style breakfast is served, it is outstanding.
Transfer service from and to port is good.
Anonymous, 01-06-2017
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Everything was perfect !
BT - Australia, 30-05-2017
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Very professionally managed. Excellent staff and a friendly feel about the hotel.
Nothing.
Anonymous, 30-05-2017
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Wonderful team
A beautiful room with a large terrace and breathtaking view.
To drink a beer outside in front of the sunset
Nothing
EN - Portland, OR 97219 - United States of America, 11-05-2017
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The entire hotel was spotlessly clean. Modern rooms with amazing views. Gigantic breakfast. The most amazing hosts we have ever encountered in all our travels around the world.
That we had to leave!
Anonymous, 09-05-2017
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Breakfast was delicious and plentiful, with a lovely view of the sea. Great, convenient location near town, and we also enjoyed the indoor heated pool and steam room.
TM - Canada, 30-04-2017
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Everything.
Nicoletta (Owner) went above and beyond.
We had a fantaastic stay!
RM - - Germany, 28-04-2017
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very friendly service
Anonymous, 25-04-2017
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Staff charming and very helpful.
Outstanding breakfast buffet.
Perfect location.
PA - France, 25-04-2017
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Tout ! Cet hôtel est excellent ! Le personnel est très très accueillant et serviable (apéritif de bienvenu offert, conseils de visites, navette gratuite pour se rendre à l'aéroport), les chambres sont immaculées ainsi que l'espace spa et piscine, le petit déjeuner excellent (que des produits faits maison et locaux). Un hôtel que nous recommandons vivement.
Rien !
DaRS - Point of Rocks - United States of America, 25-04-2017
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The hotel owners were superb!
Anonymous, 25-04-2017
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Staff were extremely welcoming and warm. Hotel was clean and comfortable. The location was beautiful.
MAT - Perissa 84703 - Greece, 03-11-2016
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Friendliness of the owners, delicious breakfasts, cleanliness and comfort of rooms, excellent hospitality, fabulous indoor pool, good location, lovely view of the sunset and the port. Owners are now friends :0).
There was nothing to not like about this hotel - absolutely wonderful! I cannot wait to stay there again!
Anonymous, 03-11-2016
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MCV - Rio de Janeiro 20720-230 - Brazil, 23-10-2016
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Perfect hotel. The best breaksfast that we had in Greece. Nicoletta was a outstanding host. Nice view from the room. I hope I can return to the hotel next year.
I did not like the time to leave the hotel...
Anonymous, 21-10-2016
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Staff are superb. They make a point of remembering details guests have mentioned and then making suggestions as to how they can have a good stay in the area. For example they advised us of a village we could get to easily by bus. Breakfast is out of this world. You don't need to eat for the rest of the day and they go out of their way to cater for any special dietary needs.
Pathway into the Chora is rough and steep (not good for us, who are a little elderly to cope,with steep AND rough, particularly in the dark). However, walking by the road is possible. Garden isn't really a garden - more a patio.
Anonymous, 20-10-2016
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The service was phenomenal! The staff was super helpful, friendly and willing to fulfill guests needs/wants at all cost. The breakfast was very good as well. We love the amenities i.e. spa, pool, etc. Best place we stayed at in Greece. We will definitely be back!
The bed is a bit on the firm side.
Anonymous, 03-10-2016
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The family owners and staff are extremely welcoming. Their attention to detail is excellent, as are the facilities. The views are magnificent.
CM - - United States of America, 02-10-2016
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The service was outstanding. A complimentary drink and mamma's pie when you arrive was so special. The rooms are clean and very modern. The view from the common area is spectacular and the breakfast is out of this world. I would stay there again in a heartbeat. Plus, it is close to town without being right in the heart of everything.
Can't think of one thing. Just that we weren't able to stay longer...
SO - Kilkenny - Ireland, 27-09-2016
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Decoration, friendly staff, comfort
Nothing
PW - Chesterfield S40 3BA - United Kingdom (Great Britain), 27-09-2016
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Fantastic breakfast
Nothing to dislike
DW - United Kingdom (Great Britain), 27-09-2016
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Excellent and friendly service and catering for dietary needs better than any other hotel we have stayed at
Access up the cliff walk a little rough at night but alternative routes available and location / view worth it anyway
KAH - United Kingdom (Great Britain), 27-09-2016
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the staff, the service and the location. Free transfers to/from ferry and airport.
no outdoor swimming pool
Anonymous, 27-09-2016
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Welcome
Staff
Breakfast
HK - Glasgow G13 1SJ - United Kingdom (Great Britain), 27-09-2016
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Lovely warm and friendly staff, outstanding food and beautiful design of rooms and facilties
N/A
AK - Narberth, PA 19072 - United States of America, 27-09-2016
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Best food I had in Greece. I cannot speak highly enough of the hotel and its staff.
For my husband and myself, the room was perfect. However, the room would have been too small for a family with children.
Anonymous, 27-09-2016
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The entire staff is amazing. You really feel like family there. The breakfast is out of this world as is the sunset view
A - Netherlands, 26-09-2016
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Very good breakfast.
Really amazing (sunset) view.
Very good and clean rooms.
Very helpfull staff!
Amazing diner!
Good location (5 minute walk to the center)
Very good price!
Everything was really amazing. The best hotel stay ever!! Thank you!
Everything was really good
Cj - France, 21-09-2016
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Le personnel d une extrême gentillesse (petit clin d'œil à Marine qui parle français).
Les petites attentions des propriétaires qui nous ont enchantées
Un buffet de petit déjeuner excellent et varié.
L espace spa ainsi que l hôtel en lui même
La vue sur le coucher de soleil
Rien
Anonymous, 20-09-2016
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Absolutely everything! The staff, the meals the view from the room- it was all amazing.
Nothing. We loved it all.
HH - United Kingdom (Great Britain), 19-09-2016
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Everything; welcome and genuine warmth of the family and staff to all guests, their thoughtfulness, fantastic breakfasts, views, design of rooms, minimal modern take on cycladic architecture and decor using the intense light with subtle colour, comfort of beds, a short walk up the cliff from town.
Having to leave it
RS - roma - Italy, 06-09-2016
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KP - Canada, 06-09-2016
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The family and staff were amazing! Beautiful spot!
MR - 62012 Civitanova Marche (MC) - Italy, 05-09-2016
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L - France, 05-09-2016
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Eveythings
Nothing
AW - Barden Ridge - Australia, 29-08-2016
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Love everything, they just made us feel so welcome. great little family run hotel. Nothing was a problem from we arrived to we left
Nothing
TW - United Kingdom (Great Britain), 29-08-2016
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Professional friendly staff who want to make your stay as enjoyable as possible. immaculately clean.
Wonderful breakfast with so much choice. The spa downstairs and roof terrace were also wonderful places to relax or enjoy the sunset. We loved everything about it
Not one thing I can think off
VL - France, 29-08-2016
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We really enjoyed our stay at Grotta Hotel thanks to the staff who is really kind and helpfull and the view from the terrace is absoloutely amazing.
We really enjoyed sundowners at Grotta.
The owners have arranged the bedrooms with very tastefully and they are very attentive towards their guests' well-being.
Every member of the staff was extremly thoughtful and took good care of us.
Everything was wonderful and they contribute to make us having an amazing time.
Anonymous, 22-08-2016
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Wonderful staff. Great view. Delicous breakfast. Nice bar. Comfy and cozy.
Nothing.
TM - PALLINI 15343 - Greece, 22-08-2016
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I did like the exceptional view, the unbelievable breakfast with handmade local plates, the comfortable rooms and the friendly service of the staff
That I had to leave...
Anonymous, 22-08-2016
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Fantastic service . Great location and beautiful hotel !
Anonymous, 20-08-2016
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The contact at the hotel with the staff
The breakfast with greek specialities was excellent.
A wonderful time
Anonymous, 18-08-2016
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Simplicity and comfortness. We felt like being part of your family.
none
J - France, Metropolitan, 18-08-2016
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Petits-déjeuners (ensemble de specialites grecques sucrées et salées, délicieux)
Accueil sympathique
Chambre bien équipée
Propreté
Vue mer
Piscine et Spa
MR - 94400 Vitry sur Seine - France, 18-08-2016
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Anonymous, 17-08-2016
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Hôtel superbe
Personnel francophone et très gentil
Parfait avec des enfants
Petit déjeuner delicieux
Anonymous, 17-08-2016
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Anonymous, 17-08-2016
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Anonymous, 16-08-2016
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All is perfect: the structure, the staff and the service
Nothing
DY - Ann Arbor - United States of America, 13-08-2016
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The owners and staff were incredibly friendly and helpful. The included breakfast was unbelievable! I would not hesitate to stay at the Hotel Grotta again or to recommend it to others.
RG - Cyprus, 10-08-2016
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Everything! From the staff to the cleanliness to the quality of the breakfast... Will definitely recommend it! You do an excellent job and you deserve all the success!
CR - Switzerland, 10-08-2016
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Cordiality; politeness; location; cleaning;
our stay was really wonderful! Thank you!
nothing
IT - Cyprus, 10-08-2016
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pp - - United Kingdom (Great Britain), 10-08-2016
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Lovely hotel, perfect location with very attentive staff and wonderful food.
LS - Switzerland, 31-07-2016
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Everthing was perfect
Nothing
AR - 26100 Cremona - Italy, 29-07-2016
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Hotels with a perfect finish, run by a family of very kind and always smiling people. At breakfast there was always a considerable amount of high-quality products and all homemade. The view from the breakfast room, wonderful, was on the "Portara", the symbol of Naxos. I will recommend to friends this excellent hotel
Anonymous, 28-07-2016
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The indoor pool, the terrasse
AF - Melbounre - Australia, 25-07-2016
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Hotel grotta was beautiful family run restaurant that made you feel welcome from the start. The staff were fantastic and very friendly and the morning breakfast was amazing with homemade food fresh every morning. The rooms were keep very clean and were well appointed.
Nothing we loved it
L - 44000 nantes - France, 25-07-2016
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breakfast
nice staff
seaview
I like everything, It was perfect
M&MVM - United Kingdom (Great Britain), 21-07-2016
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Friendliness and helpfulness of staff.
Location.
Superb breakfasts.
Decor
Nothing- but would have liked tea making facilities in the room (it's an English thing!)
AK - Toronto - Canada, 21-07-2016
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The Grotta was the perfect hotel for our stay in Naxos! The daily breakfast was above and beyond anything we've had at a hotel. Nikoletta was so sweet and accommodating and all the staff made our stay in Naxos unforgettable. Rooms were very clean and comfortable and the hotel location has a breathtaking view with only a short walk into town. We'll definitely be back!
Absolutely nothing! Our stay was perfect!
NM - Italy, 19-07-2016
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All amazing
nothing
Anonymous, 19-07-2016
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JP - Maracaibo 4002 - Venezuela, 18-07-2016
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DZ - Germany, 11-07-2016
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The nice and friendly Staff.
Great view to Naxos Chora
Ep - United States of America, 07-07-2016
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New and clean and best family service ever!
Nothing, it was perfect!
LK - Seattle - United States of America, 03-07-2016
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The breakfast! Also, feeling comfortable leaving the keys of our rental with the desk. The location and view are phenomenal.
N/A
KP - Germany, 01-07-2016
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Such nice and helpful people. A very good location and excellent food. Very clean and new.
The walls are a bit thin.
Anonymous, 29-06-2016
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Fantastic service and breakfast sumptuous
P - Australia, 28-06-2016
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Warm staff and management who do a great job and clearly take pride in their work. Beautiful setting, imacculately maintained, excellent breakfast!
Nothing!
MR - Toorak. Vic. 3142 - Australia, 28-06-2016
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Wonderful family run hotel, with excellent customer service, staff were friendly, knowledgeable and efficient. The breakfast was amazing.
Anonymous, 28-06-2016
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Anonymous, 27-06-2016
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Everything. The family staff was the best I have every encountered. The included breakfast was better than 5 stars I have stayed in. The physical plant was excellently maintained.
Loved it all.
Anonymous, 22-06-2016
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Family operated hotel has the best service I have EVER encountered. Rooms and common areas beautifully maintained. Included breadfast excellent. I would return in a heartbeat.
Everything was great.
DR - United Kingdom (Great Britain), 18-06-2016
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Absolutely everything!
There is nothing to dislike.
RE - United States of America, 17-06-2016
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Very friendly staff, wonderful breakfast. Great location and beautiful views. Love the simple décor of the hotel and rooms.
nothing
JS - Mill Valley CA 94941 - United States of America, 15-06-2016
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Beautiful hotel at a great location. Very warm but professional staff.
Perfect in every way.
PP - 44500 La Baule - France, 13-06-2016
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L accueuil et l ecoute de Nicoletta.Le srvice impeccable avec la gentillesse du personnel.
La proprete de la chambre ainsi que de tout l hotel avec le bon gout de la decoration et la qualite des materiaux.
La vue sur Hora et la mer , au calme et loin du tourisme de masse dAgios Georgios.Le petit dejeuner.
PR - France, 12-06-2016
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The professional and helpful staff. The all-round friendliness. The excellent breakfast - varied each day. The situation near to the town centre.
ER - United Kingdom (Great Britain), 10-06-2016
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The staff were so caring and helpful. I was late and they still came to get me. I lost my passport and were informative and supportive. Just lovely people all of them..
Nothing. It was perfect
Anonymous, 10-06-2016
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Super nice staff and the best breakfast we ever had!!!
Nothing.
Anonymous, 09-06-2016
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Very clean rooms. Generous and hospitable staff. excellent location.
Anonymous, 07-06-2016
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Breakfast
SA - Belgium, 07-06-2016
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The location - the staff absolutelly dedicated - the mamy's breakfast - the hotel recently refurbished and decorated very nicely .
The poor path down the hill to the city center .
Anonymous, 31-05-2016
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Everything!
Anonymous, 26-05-2016
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Anonymous, 15-05-2016
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Very good friendly service from the Lianos family and staff. Clean, modern rooms, very good breakfast. Fabulous views from the breakfast room.
The hotel is located about 5-10 minutes walk away from the main port and esplanade along an unsealed track and bitumen streets. Was no problem for us but you would probably want to stay closer to the main beach if you wanted to be much closer to eateries and the swimming areas.
Anonymous, 09-05-2016
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Anonymous, 08-05-2016
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Excellent accueil! Bien situé et belle vue
SG - Sweden, 05-05-2016
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From the minute we were met by Dimitris (owner), then hosted by Marie (family member) and welcomed by Nikoletta (sister), we felt like a member of the family. When Grandma made a sumptuous breakfast, the picture was complete! Grotta is just SUPERB - great location, lovely rooms, fantastic facilities and just marvelous staff. A true gem which I would recommend to everyone!
It's all perfect!
Anonymous, 05-05-2016
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Anonymous, 05-05-2016
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RN - United States of America, 04-05-2016
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Everything about this hotel was FABULOUS, clean as a whistle, modern facilities, beautiful views and close to everything. PLUS the homemade breakfast made by "Mama" was beyond awesome! Better than all that was the hospitality - we have stayed at 5 star hotels all over the world, but the hospitality at this place was unbelievable. You truly feel like you're staying with relatives. CANNOT wait to go back to our new favorite hotel and our new favorite island of Naxos!
That we had to leave........
MH - United States of America, 04-05-2016
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Nicolette and Dimistri were so friendly and helpful. Clean- good food- wonderful location- loved it here
Nothing
Anonymous, 04-05-2016
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Nicoletta is fantastic. Nice view from balcony. Great price. Close to chora.
MBaEN - Canada, 10-11-2015
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The family and staff of this hotel are first rate. It is very clean and the breakfast is excellent with a wide variety of dishes. They try to do everything they can to ensure your stay is a great one. We have been staying at this hotel whenever we have gone to Naxos when we discovered it over 21 years ago. The hotel has been updated over the years and is well maintained. The most important thing to mention here though is that it is the people who really make this one of the best hotels we have stayed at anywhere.
Our visit wasn't long enough.
BL - France, 05-11-2015
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Magnificent recently renovated hotel, very beautiful room , magnificent view , location has a practice (near the port and near the city center) and extremely nice and helpful staff.
Nothing
JRG - United States of America, 27-10-2015
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The hotel was fantastic. The room was beautiful and the staff was the best. The location is close to town but in a nice quiet area.
Anonymous, 27-10-2015
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Anonymous, 19-10-2015
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ME - New Zealand, 18-10-2015
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The location, the view, the friendly service and the great standard of rooms and facilities. For us it was perfect
I cannot think of anything I did not like
Anonymous, 16-10-2015
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Friendly personal service and willingness to help wherever possible to make the stay enjoyable.
Anonymous, 09-10-2015
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Staff was really nice and helpfull, nice location, nice breakfast, beautiful room, comfortable bed
Nothing (if I have to find something, it would be the orange juice at breakfast)
LM - Los Angeles 90027 - United States of America, 07-10-2015
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I loved everything about this hotel - amazing hospitable service, out-of-this-world breakfasts, and stunning views to watch the sunset.
Anonymous, 03-10-2015
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Everything...especially the personal touches given by Nicoletta and Dimitris.
Nothing
JL - Canada, 02-10-2015
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Everything!
Nothing as a matter of fact...
AS - United States of America, 02-10-2015
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Owners are fantastic! They run this hotel with such style, professionalism, and concern for their guests. The place is beyond immaculate, very comfortable, and in a beautiful location. Breakfast is a feast.
Anonymous, 02-10-2015
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Everything was perfect , staff were lovely
HJ - United Kingdom (Great Britain), 02-10-2015
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Due to a delayed Flight I did not actually stay the night at Hotel Grotta, however the staff were amazing. On my last day I arrived in Naxos and a few friends were staying at Grotta Hotel. I asked if I could stay at the hotel for a few hours and even offered to pay for a half day. Not only did they refuse the offer of payment they offered my the use of their shower facilities and gave me a welcome drink and carrot cake ( AMAZING BTW).
Never before have I been treated so well in a hotel and I wasn't even staying there.
I am planning to go back to Naxos purely so I can go back to Hotel Grotta
Anonymous, 02-10-2015
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extremely friendly and welcoming staff, amazing breakfast, modern rooms
jcw - seattle - United States of America, 02-10-2015
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The staff was amazing; helpful and enthusiastic in every way! The daily brunch, entirely home made, is beautiful. You are greeted with a cheery smile and a glass of "papa's wine.
It is clean, beautifully appointed with modern features. Oh, and the view out to sea and Paros Island.... Incredible!!
The only thing I didn't particularly like, however it would NEVER deter me from returning, is the gravel walk way down to Naxos Town at night. It's not long, but it is dark so bring a flashlight.
PM - Australia, 29-09-2015
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The staff were very friendly and helpful. The breakfast was a feast.
MK - Sudbury, MA 01776 - United States of America, 23-09-2015
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Location excellent. Staff incredibly friendly and helpful, facility immaculate , all the little extra niceties. Wonderful breakfast spread
Nothing
Anonymous, 17-09-2015
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Anonymous, 17-09-2015
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Breakfast was very good
Wifi access was very good
Nothing to dislike
DW - United States of America, 15-09-2015
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The short walk out of town location provided a peaceful and beautiful place to watch the sun set behind the Temple of Apollo. The hotel was very comfortable, clean and well maintained. They provided excellent insight into places to see on the island and transportation to and from port and airport. The breakfast buffet will provide so many delicious options that you'll be full long before your done sampling.
The room was small. However, don't get me wrong here. It was well laid out and functional, and if back on Naxos, I would definitely stay here again.
PW - York, PA 17403 - United States of America, 15-09-2015
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Personal attention by Nicoletta and Dimetrius
Nothing
Anonymous, 15-09-2015
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JF - San Francisco - United States of America, 09-09-2015
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Everyday felt like I was coming home to the most loving family. The hotel is also very high class and beautifully refinished.
Nothing
AW - United Kingdom (Great Britain), 09-09-2015
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Excellent staff. Immaculate hotel. Great breakfast and good extras such as beach towels and umbrellas.
Nothing!
HG - - Australia, 08-09-2015
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Modern clean rooms, friendly staff, perfect location.
N/a
GC - Italy, 04-09-2015
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I like all at Grotta. First of all the breakfast buffet and the clan.
Nothing
LK - United States of America, 03-09-2015
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service, location, breakfast, wonderful staff. everything!
JLS - - United States of America, 03-09-2015
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Friendly, efficient staff. Beautiful hotel, very comfortable rooms. Quiet. Short walk to restaurants and the ferry. Nice breakfast. Everything!
TC - France, 31-08-2015
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everything was perfect
the best service we have never seen
nothing.. nothing nothing..
MB - 20121 - Italy, 28-08-2015
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The staff !! The location !! The design of the hotel !! The breakfast !!
The best hotel I've ever been to !!!!!!!!!
Anonymous, 27-08-2015
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The breakfast, the clean and nice funitured rooms, big balcony, nice and friendly staff, welcome drink, location
Unfortunately there is only an indoor pool. But the beach is not too far away ;)
B - 13090 AIX-EN-PROVENCE - France, 27-08-2015
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warm welcome, cleanliness, good equipment, very good breakfast, charming staff, Free transfer boat hotel, very good location... we liked everything
nothing
HE - France, 23-08-2015
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The best SERVICE-OVERALL QUALITY -HOSPITALITY-LOCATION-ROOMS CONFORT and new DESIGN-BREAKFAST SPREAD.
Anonymous, 20-08-2015
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Staff, location, breakfast, design of rooms
Nothing
Anonymous, 20-08-2015
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The hotel is in a perfecti location, close to the city but in a calm area. Beatiful view of the old city and the Portera. Warm welcoming and very good advices on what to see on the island by Marine. The best breakfast we had in Greece, all home made by
CG - Spain, 20-08-2015
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the view and the breakfast
R - France, 20-08-2015
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The kindness of hotel staff team, the marvellous breakfast, the renovation gives a smart look, specially the bathroom is very practical and good designed
Nothing
DG - Italy, 20-08-2015
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Breakfast,room, pool and the Staff!!!!
10+
SM - Italy, 17-08-2015
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Eccezionale! Non potevamo sperare in una vacanza più bella!!! Camere stupende, accoglienza meravigliosa, ottima colazione e posizione perfetta!
Nulla
JA - United States of America, 16-08-2015
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Everything! The family who manages and owns this is wonderful, helpful and delightful to be with. The breakfast is amazing. Grandma cooks almost everything.
Nothing!
Anonymous, 15-08-2015
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Anonymous, 14-08-2015
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The smiling and warm welcome. The wonderfully good and complete breakfast. All the advices and help given. The nice view from morning to sunset.
-
Np - France, 13-08-2015
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Emplacement
Conseils
style familiale
refait à neuf
rapport qualité / prix
la rue en travaux
d - 69110 - France, 12-08-2015
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Accueil,
Lieu
Terrasse
HB - United States of America, 11-08-2015
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Excellent staff, excellent breakfast, excellent view....
Anonymous, 09-08-2015
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Anonymous, 07-08-2015
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The lovely lovely staff and the breakfasts!!
Nothing! Only improvements would be a ceiling fan in the rooms as an alternative to air con and tea making facilities in the room.
MM - Italy, 06-08-2015
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The hotel is wonderful and the Lianos family is very friendly . The breakfast is super ! I suggest to add a coffee machine for espresso for the italian guests.
ZG - United Kingdom (Great Britain), 05-08-2015
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The hospitality, location and cleanliness
Anonymous, 05-08-2015
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-Amazing breakfast!
-knowledgable, friendly service
-the staff is so generous and genuinely want you to enjoy your stay
-clean, comfortable rooms
-beds are a bit hard
DBC - Italy, 04-08-2015
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Anonymous, 28-07-2015
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Everything
LK - United States of America, 19-07-2015
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Outstanding hospitality, spotlessly clean, thoughtful attention to every little detail, amazing breakfasts, breathtaking views from a room balcony
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AB - United Kingdom (Great Britain), 13-07-2015
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A wonderful, friendly, family atmosphere, which is unrivalled in the Greek Islands. Great breakfast! Wonderful staff and perfect location.
Path to the town is a little uneven to walk on.
Anonymous, 13-07-2015
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Lovely family run hotel -brilliant breakfast and such a great welcome. I had an amazing view from my room.
JW - United Kingdom (Great Britain), 13-07-2015
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Everything was great! This hotel is well located, the rooms are well appointed and very clean, breakfast is excellent. It provides exceptional value for money.
There was nothing we didn't like. The rooms are not enormous but that's not a problem.
RD - Medford, MA 02155 - United States of America, 07-07-2015
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Everyone was amazing. One of the friendliest most welcoming hotels I have ever stayed at. I don't have one bad thing to say. "Mama's pies" and "Papa's wine" were outstanding!!
Nothing
DC - Bradenton - United States of America, 05-07-2015
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The location, and view, of the sea & Portara is excellent. It is a close and easy walk to everything. The family who own and run, the property, are absolutely wonderful!! We felt like family from the moment we arrived. No request was too big or too small. The morning breakfast, prepared by Mama" is not to be missed!! Everything is homemade, and so delicious!!! We will definitely be returning!!!
That we had to leave!!!
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Anonymous, 02-07-2015
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Great breakfast! Nice newly renovated rooms.
Nothing.
AK - Washington - United States of America, 29-06-2015
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Everything! I have been raving about this hotel since our visit! The rooms are comfortable and stylish; they appeared to have been newly renovated. The location is close to town but removed enough to be quiet and to give a wonderful portara view. Food was fantastic, I still dream of the breakfast! Finally, the service was amazing. From the bottle of wine waiting for us in the room with a congratulatory note (we were on our honeymoon), to helping us rent a car and explore the island, to covering transportation to and from the port; everything was wonderful. I want to go back!
I can probably blame the breakfast for some weight gain, so there is that :)
MH - Napa, CA 94559 - United States of America, 29-06-2015
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Everything was so fabulous and all of the staff were so genuinely kind, friendly, helpful, and funny. Loved every minute there. Brekkie was unbelievably out of this world. Life changing, really. I will never look at breakfast the same way again.
I really, really didn't like leaving.
Anonymous, 23-06-2015
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The staff was incredibly friendly and helped us with reservations and transportation all over the island. All you had to do was ask.
They didn't mention to us when we checked in that there was a pool. But, they have an incredible pool on the lower level that we found on our way out.
MB - - Argentina, 21-06-2015
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Very welcoming, friendly and helpful staff.
CC - - United States of America, 18-06-2015
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The hospitality, and the breakfasts!
Nothing. Everything was wonderful.
TA - - Greece, 17-06-2015
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the friendly family atmosphere the full attention for everybody present.
no comment
Anonymous, 17-06-2015
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FP - Canada, 15-06-2015
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JF - United States of America, 10-06-2015
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My mother and I spent 3 nights of a two-week trip to Greece on Naxos and our stay at Hotel Grotta made our time there an absolute pleasure. This pretty family-owned and operated hotel is in a perfect location, is absolutely immaculate and the customer service is out of this world. Momma’s massive and delicious breakfast spreads were unbelievable – Wow! Thank you, Momma! Also, thank you, Christina, for spending time with us and telling us about the wonderful things to see and do on the island, and thank you for the pie! Special thanks, also to Dimitris, for helping us with our booking with Captain Panos and for getting us to the ferry. They will make you feel at home on this beautiful island. Highly recommend.
nothing I didn't like
Anonymous, 09-06-2015
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The location -- outside the city, but within an easy walk. A gorgeous view, and it made renting a car and getting to the rest of the island so much easier. And I should mention the staff: not just friendly, they went out of the way to be helpful and make me feel that I was not a customer but a guest and a family friend.
Only one little thing! There's no soapdish in the shower. I found I could live without it.
Anonymous, 09-06-2015
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Amazing breakfast! Beautiful view! If anything is not to your liking they make the best effort to change. We will definitely come again!
Be sure to specify what type of bed you would like (two twins vs full mattress). Luckily, my husband and I were able to change to a full mattress. But don't get me wrong, this is the best hotel for the value in Naxos by far! Loved everything!
JM - Gytheio - Greece, 09-06-2015
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Everything! Not a single to improve. One of the best breakfasts we've had in a hotel.
Anonymous, 07-06-2015
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Staff was so friendly and helpful. Room was clean and large, with great balcony and view. Breakfast was so varied and delicious. Great experience.
Nothing.
AK - Paris - France, 06-06-2015
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A fantastic family run hotel, the proprietors (Nicoleta and Dimitri) are incredibly warm and welcoming. The experience starts with picking you up from the ferry and then on arrival you are offered a welcome cake with some of “Papa’s” homemade wine. Nothing is too much of a problem. You leave feeling like a part of the family.
There is an amazing breakfast included with the room with wide assortment of homemade Greek specialties. The entire hotel has just renovated – the rooms are basic, but very clean and comfortable, many offering a patio.
The hotel is located just at the edge of Naxos town a five minute walk to the harbor and waterfront promenade. It is on a hill overlooking the Portara (Apollo Temple) giving a perfect view of sunset over the beautiful remains of the 6th century BC temple.
As it is located on a hill, the quickest way to town is a sandy path which could be difficult for anyone with mobility issues, or a longer walk on the paved streets.
Anonymous, 26-05-2015
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Owners
TF - 6224 ce maastricht - Netherlands, 22-05-2015
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Service and the staff
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Ph - Sweden, 13-05-2015
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The warm welcome and incredible kindness and generosity of the familly, the amazing home-made gargantuan and delicious breakfast, the incredible view on the town from the breakfast room
If only we could have stayed longer, everything was perfect!
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LB - United States of America, 05-05-2015
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Everything. Outstanding service and newly renovated, the Grotta was wonderful in every way.
Everything was wonderful.
AG - France, Metropolitan, 02-05-2015
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reception , breakfast , kindness , availability
V - France, Metropolitan, 27-04-2015
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very warm welcome, kindness of owners, quality of the hotel, quality of the breakfast (many tasty home made things to eat)
lack of fresh orange juice for breakfast
R - France, 22-04-2015
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a great place to stay, the breakfast is delicious with great variety. The hotel got a new stylish look, verry well done!!we got a warm welcome by the staff, who speaks good englisch as well as french.
RM - Germany, 22-04-2015
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Lage, Service, Atmosphäre
DV - France, 22-04-2015
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See view and sun set !
Breakfast home made !
Free Shuttle for port, arrival & departure.
Give time to customer to show Naxos & visits to do.
journey was too short, we should stay more :)
FOJ - Fullerton - United States of America, 19-04-2015
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Wonderful staff and service
Anonymous, 17-02-2015
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Outstanding location, the best breakfast you can ask for, super helpful staff and we even got complimentary homemade wine in our room. :)
Spotless clean rooms which are regularly cleaned. Great boutique hotel experience.
We were received by the hotel bus from the port and checked into our room which had fantastic view of the sea, old town, and ancient Portara. We got complimentary cakes and the local Kitron. Location is fantastic to explore the town, take a walk to the Temple of Apollo or explore the promenade and the restaurants serving fresh sea food.
However, the star has to be the excellent service and the spectacular breakfast spread. Cheesecakes, pies, yogurt, honey, meat pies and I can just go on and on.
Anonymous, 18-11-2014
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Amazing breakfast. Friendly staff.
LM - Belgium, 06-11-2014
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Very friendly owners, they arranged everyting for us! They gave us some nice wine... Beautiful breakfast and view... We loved Naxos! Make sure to rent a car at funcarnaxos, amazing service and amazing cars! Perfect trip!
Nothing
MAMSC - POTOMAC, MARYLAND 20854 - United States of America, 04-11-2014
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Staff was great. Breakfast was spectacular. Pick-up and drop-off service was wonderful.
Nothing.
B&RF - Canada, 21-10-2014
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the service was exceptional and Nikoletta is a marvellous and warm hostess, she made you felt very welcome and tried to help you every way possible. The breakfast was amazing, with tons of choices. The location is great with nice view of The Temple of Apollo and the sea. We defiantly will recommend Grotta Hotel.
None
BD - France, 21-10-2014
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Hospitality, service and smile is very pleasant.
The sower is small.
LMT - Canada, 20-10-2014
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Friendly, helpful, lovely room and beautiful view of the sea.
Greeted with a glass of wine and snack.
Delicious breadkfast with many dishes offered!
Transfers included!
YD - United Kingdom (Great Britain), 18-10-2014
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good view from balcony
friendly and helpful staff, felt at home
close to town centre yet quiet
clean and comfortable room
SH - Quebec G1G 4V6 - Canada, 14-10-2014
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Super breakfast, clean hotel, thoughtful staff, good location it was a pleasure to stay their.
Bathroom a bit small and it could be more soundproof
RR - Cape Town 7975 - South Africa, 09-10-2014
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The view, my lovely clean room, the books in the lounge, the delicious breakfast, the laptops for guests to use, staff to assist you in the evenings, the extremely friendly service from everyone there.
SS - United States of America, 06-10-2014
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The personalized service - everyone was so friendly and made you feel like part of the family!
JBI - Austin - United States of America, 03-10-2014
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They have a lovely balcony with a view of the Acropolis that any guest may use.
TV - United States of America, 02-10-2014
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We LOVED everything about Grotta! The Lianos Family made our stay there very special. They made sure our every need was met, from scheduling ferry rides, renting a car, picking us up, etc. Their establishment is very well maintained. Their food is extraordinary, and of course the family is a delight! We will highly recommend Grotta Hotel to anyone going to Naxos.
Anonymous, 02-10-2014
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I love everything of the hotel!
None
Anonymous, 24-09-2014
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Everything!
Nothing!
SLT - Dothan, AL 36303 - United States of America, 24-09-2014
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The Management and the Breakfast are outstanding. The location makes an easy walk to main town and the sunset view is as good as it gets.
Nothing, will be back
Anonymous, 22-09-2014
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the family staff is welcoming, prepared and hospitable!
The bathrooms are vey small
DO - Ireland, 18-09-2014
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The staff were exceptional.
It put many a four star to shame and I have no idea why it isn't rated as such.
DB - Glenelg East 5045 - Australia, 17-09-2014
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Everything from the moment we arrived until we left. Great location, staff excellent, breakfast superb, room with balcony & view sensational. Can not fault the Grotta Hotel.
Nothing
mid - PARIS - France, 14-09-2014
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The location, the staff, the breakfast, the home-made tarts mmmmm.....
Anonymous, 10-09-2014
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GW - United Kingdom (Great Britain), 04-09-2014
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Staff were very efficient.
A great Breakfast was provided.
KV - PATRA 26334 - Greece, 02-09-2014
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Το Service και το προσωπικό του ξενοδοχείου ήταν υπέροχο. Πολύ καθαρό και το πρωινό εξαιρετικό. Οι συμβουλές της κ. Νικολλέτας πολύ κατατοπιστικές και αξίζει να τις ακολουθήσει κανείς αν θέλει να δει τις ομορφιές της Νάξου.
Anonymous, 01-09-2014
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Anonymous, 29-08-2014
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The most amazing breakfast buffet ever!!! And the staff is SO FRIENDLY, courteous and helpful.
cs - Italy, 25-08-2014
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I dont know where to start , by far best hotel we visit on our trip around cicladis Everything was amazing hospitality, the place it self and rooms, hotel have an amazing sea view, delicius breakfast prepared by mum of the owner, really great choice and amazing value for the money we Will be back for sure
Carmine AND Tomek
Absolutly NO BAD COMMENTS
Anonymous, 18-08-2014
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LN - Sweden, 14-08-2014
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Anonymous, 13-08-2014
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I enjoyed every minute we spent at the Grotta hotel in Naxos. From the moment I booked the trip I was contacted about what ferry they should pick me up on. You truly feel VIP when staying here. It is a wonderful experience and I would never stay anywhere but the Grotta when visiting Naxos.
Pappas Wine, the delicious food, excellent location, short walk to town and wonderful owners
AW - Austria, 09-08-2014
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+Super friendly staff
+arrived at 11:30pm and still got a welcome-drink
+super location with great view
+would book it again
+100% recommendation
-shower only had curtain so the whole bathroom was flooded after using it
Anonymous, 08-08-2014
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WN - Madison - United States of America, 08-08-2014
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Everything!! The perfect stay. Breakfast was great. The staff was even better. The room views on the balcony were incredible. The location was perfect. I would stay here 100 times over again!!
Not a thing. It was perfect.
MS - - United States of America, 04-08-2014
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The location, the views, the boutique style hotel, the warmth of the family that makes you feel special.
There is nothing to dislike. The hotel is just perfect.
Anonymous, 26-07-2014
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Grotta hotel is fabulous, the staff is unbelievably kind and the breakfast enormous!!!
Anonymous, 24-07-2014
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Anonymous, 23-07-2014
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S - 92210 Saint Cloud - France, 21-07-2014
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the buffet is just great! and the family holdking this hotel absolutely charming and welcoming
nothing
GM - United Kingdom (Great Britain), 18-07-2014
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Very comfortable, friendly and convenient
No problems at all
MP - Australia, 15-07-2014
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True Greek hospitality
B - ALLAUCH - 13190 - France, 15-07-2014
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Welcome, friendly,
Anonymous, 12-07-2014
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SB - Danville - United States of America, 09-07-2014
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A delicious breakfast with large selection was included. Very friendly and helpful staff.
Anonymous, 09-07-2014
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TB - - United Kingdom (Great Britain), 09-07-2014
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Staff are just so lovely. They go out of their way to help.. The food is lovely - home-made cakes AMAZING
Nothing...
Anonymous, 09-07-2014
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Good location, easy relaxed atmosphere, varied travellers from across the world, good breakfast.
Nothing really. Except that the short cut path to the town from the Grotta could benefit from lighting in the evening.
Anonymous, 08-07-2014
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Very friendly welcome and helpful staff.Great location convenient to bus stop and all sites.
Breakfast choices are plentyful and delicious.
JM - Culver City 90232 - United States of America, 07-07-2014
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Anonymous, 01-07-2014
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Lovely Family run Hotel; incredible breakfast; unbelievably helpful staff
Not much, wonderful staff
LW - United Kingdom (Great Britain), 01-07-2014
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The hospitality, view and breakfast
lack of privacy on ground floor balcony
PP - Wilmette, IL 60091 - United States of America, 30-06-2014
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The hospitable owners
The breakfasts!
The view
Everything
Nothing
NM - 75017 - France, 30-06-2014
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Anonymous, 25-06-2014
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Everything lovely helpful staff
Great breakfast with delicious cakes
Awesome welcome and complementary port transfer
Even a bottle of their wine provided free of charge on one of our days return to hotel
MMM - United Kingdom (Great Britain), 24-06-2014
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Very friendly family run hotel, I couldn't fault it.
DL - United Kingdom (Great Britain), 23-06-2014
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Friendly staff.
Amazing breakfast.
Nothing
Anonymous, 21-06-2014
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Very nice owners
very good breakfast
Too bad it was not possible to put the AC while not in the room.
We don't like to leave AC during the night, but would have appreciated to leave it on during dinner for instance to cool down the room.
Breakfast at 7:30 am would be nice, rather than at 8 am
LG - Ireland, 20-06-2014
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Great value.
Walking back to the hotel at night can be tricky through the short cut on the gravel path
Anonymous, 19-06-2014
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DE - United Kingdom (Great Britain), 18-06-2014
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The location was fantastic--close to the old part of the town, a short walk from the harbour, restaurants, etc., Beautiful view of the sea. The breakfast was spectacular! The staff were all very friendly and helpful. A great place to stay.
Nothing!
PM - Spain, 17-06-2014
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Hospitality from Nicoletta
Nothing
SS - United States of America, 12-06-2014
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This family run hotel is fabulous. From the moment you arrive you are treated with a perfect blend of warmth and professionalism. My husband and I would highly recommend this hotel with its superb location, incredibly delicious breakfast with homemade dishes and attentive staff
Absolutely nothing!
Anonymous, 12-06-2014
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The service was excellent - the owners and staff are so friendly and make you feel very welcome. Lovely to be greeted on arrival with local wine and homemade tart and information about the island. Breakfast is wonderful!
Nothing
RN - London - United Kingdom (Great Britain), 11-06-2014
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everything. the lift to the airport was particularly kind.
nothing
BA - Canmore, Alberta, T1W1G4 - Canada, 09-06-2014
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The owner's where amazing. No hesitation about staying here again. Service, service, service ... Breakfast was amazing
LC - Dartmouth - Canada, 05-06-2014
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Personal, friendly staff
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HK - KY15 4PH - United Kingdom (Great Britain), 04-06-2014
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friendly welcome
Great breakfast
Very kind presents for grandson
MG - 75019 Paris - France, 03-06-2014
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Kindness of the staff
situation of the hotel
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view from the hotel
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Anonymous, 24-05-2014
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Service was exceptional. They picked up us at the ferry and paid a taxi to take us to the airport. They arranged a rental car for us. They helped us plan our time on the island. Breakfast was an amazing daily offering of a dozen home-made sweet and savory items, on top of typical Greek breakfasts (yogurt, cheese, bread, fruit). There was a shower curtain, so we didn't have a wet bathroom! We had a room with a lovely ocean view. Hotel was in a quiet location and I was pleasantly surprised there was limited noise between rooms. There were 2 surfaces to put our suitcases on--most hotels have only 1.
The only thing that needs to be improved is the mattresses. Ours was uncomfortably hard. I had heard this was the case with beds in Greece generally, but this one was the worst we had in the 6 hotels we stayed in.
MVB - 08029 Barcelona - Spain, 21-05-2014
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Anonymous, 20-05-2014
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especially the hand made breakfast with much love from the mother of the owner.Very friendly familiar hotel with many guest´s who came frequently
Anonymous, 17-05-2014
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What wasn't to like! Breakfast! Staff! Room! Balcony! Location! Views!
SC - Lolo, MT 59847 - United States of America, 08-05-2014
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Everything. The rooms are clean and comfortable; the view over the sea to the Portara is breathtaking, especially from the balcony off your room. The breakfasts are incredibly good and the owner could not be more warm, energetic, and helpful.
Anonymous, 07-05-2014
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Great place, perfect.